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  • Location: Colchester - Essex
  • Pay Rate: £ 12 Per Hour
  • Position: Permanent

Description

Join Our Team as a Part Time Sales Consultant!


Are you a motivated sales professional with a passion for delivering outstanding customer service? Mattressman is seeking dynamic Sales Consultants to join our team. If you thrive in a customer-focused environment, we want to hear from you!


About the Role:


As a Sales Consultant at Mattressman, you will be responsible for providing our customers with an informed, professional, and ethical experience. Your main responsibilities will include:


  • Customer Service: Delivering exceptional customer care, managing and resolving queries quickly and efficiently.

  • Store Presentation: Ensuring the store is clean, presentable, and stocked to the required standards at all times.

  • Sales: Developing and maintaining both new and existing customer relationships through ethical sales methods and outstanding service.

  • Telesales: Seamlessly handling telesales calls in addition to assisting in-store customers.

  • Technology Adaptation: Adapting to new technology to enhance the customer experience.

  • Teamwork: Working flexibly and collaboratively with the team to ensure smooth operations.

  • Cash Handling: Carrying out daily cash handling routines with accuracy and integrity.

  • Compliance: Adhering to data protection policies and updating POS and pricing changes as guided by management.


What We’re Looking For:


The ideal candidate will embody the Mattressman values and be committed to delivering excellence. We are looking for someone with:


  • Customer Focus: Excellent communication and interpersonal skills, with the ability to quickly build rapport and provide exceptional customer service.

  • Passion & Drive: A passion for sales, enthusiasm for the product, and the ability to inspire and motivate others.

  • Resilience: Emotional awareness, resilience, and the ability to handle customer queries with tact and empathy.

  • Active Listening: Strong active listening skills to understand and meet customer needs.

  • Sales experience would be advantageous


Why Join Mattressman?


At Mattressman, we believe in providing a supportive and motivating environment where our team can thrive. As a Sales Consultant, you will play a crucial role in shaping the customer experience and driving the success of our store. We offer:


  • A dynamic and engaging work environment.

  • Opportunities for professional growth and development.

  • A chance to be part of a company that values excellence and customer satisfaction.


If you are ready to take on a rewarding role with a company that values its people and strives for excellence, apply today to become our next Sales Consultant at Mattressman!


Join us at Mattressman and be part of a team dedicated to providing the best in customer service and retail excellence!