Picking the right mattress for you online can be a tricky choice and one not to be taken lightly. There’s no better feeling than sleeping on the perfect mattress, and that’s what our 60-night comfort promise intends to help you achieve.
Like a new pair of shoes, mattresses can take a bit of getting used to. Not feeling as comfortable as you hoped? Too firm? Too Soft? Perhaps you’ve just fallen out of love with your mattress? Let us know within 60 days, and we will replace your mattress with an alternative mattress of your choice. To activate your 60-night sleep trial, you must purchase a mattress protector with your eligible mattress
Don’t get caught out; please make sure your mattress is eligible and protected with the following guidelines:
If you wish to exchange your mattress within the sleep trial period, please email sleeptrial@mattressman.co.uk between day 30 and day 60 of your sleep trial period.
In the email please include your full name, delivery address and original order number. If you know which mattress you would like to exchange to please include these details.
Our sleep trial team will contact you within three working days to discuss and arrange the next steps in finding your great night’s sleep.
We've got teams on hand to be able to advise you further.
customerservices@mattressman.co.uk
0333 577 5773
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