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SleepSoul Heaven 1000 Mattress

4.7/5
Sink into a 2cm cool gel layer over 1000 edge-to-edge pocket springs that support you in any sleeping position.
iconMedium
iconGel Foam
icon1000 Pocket Springs
icon25cm depth
  • 1000 individual edge-to-edge pocket springs to support your body in any position.
  • 2cm layer of coolgel allows your body to sink deep into the mattress
  • Vacuum packed
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£269
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Heaven 1000 Mattress
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10 Year Warranty
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The Verdict

What 359 sleepers really think

Rated 4.7/5 from 359 verified reviews
Reviewers frequently highlighted the SleepSoul Heaven 1000 mattress for its exceptional comfort and supportive qualities. Many users found it to be affordable, offering great value for money with a pleasant balance of softness and firmness. The mattress was praised for improving sleep, reducing aches, and being well-suited to various sleeping positions. A minor downside noted by some was the lack of edge support, causing it to sink slightly when sitting.

AI-generated from the text of customer reviews

Why This Mattress

Why buy the SleepSoul Heaven 1000 Mattress?

Every mattress is different. Scan for the ones that sound like you — if two or more fit, this is your mattress.

Best For
Side Sleepers
Curl up on your side?
Enough give at the shoulders and hips to keep side sleepers comfortable and aligned.
Helps with
Disturbance
Partner tosses and turns?
Springs that move independently absorb motion, so a restless partner is far less likely to wake you.
Helps with
Allergies
Wake up itchy or sneezy?
Hypoallergenic fillings and covers help keep dust mites and allergens at bay - ideal for allergy-prone sleepers.
Helps with
Pressure Relief
Achy hips or shoulders?
Cushioning comfort layers spread your weight evenly, easing pressure around hips and shoulders.
Thermal Control
Cooling
Sleep hot?
Breathable layers draw heat away from you overnight, for a cooler sleep if you tend to run warm.
Helps with
Anti Bacterial
Freshness a priority?
A treated finish that stops bacteria building up, keeping things fresher and more hygienic for longer.
Helps with
Anti Microbial
Musty smells worry you?
Resists the microbes that cause mould and odours, helping the sleep surface stay clean and fresh.
How It Feels

How firm is it?

Medium

Medium is the level of support to the body, suitable for all average weighted people. This is not a comfort rating.

About the Brand
4.62 brand rating

SleepSoul, from family-run Birlea furniture, blends over 20 years of expertise with innovative design to create comfortable, durable mattresses. Renowned for hybrid options and award-winning models, SleepSoul mattresses offer tailored support for an effortless sleep experience.

View all SleepSoul
Real Sleepers

What our customers say

4.7
Product Rated 4.7 Stars
359 reviews
Average Customer Ratings
Comfort4.7
Durability4.6
Quality4.8
Value for money4.8
Rating Snapshot
5 stars
285
4 stars
58
3 stars
7
2 stars
5
1 stars
4
Customer Photos
Customer Attachment
Excellent285
Great58
Average7
Poor5
Bad4
Steve Mallett
Customer Rated This 5 Stars 5/5
25 Apr 2025
Very happy. I’ve never put any thought into buying a mattress before. But the aches and pains of age and significant weight gain, led me to doing a little homework before landing on the SleepSoul Heaven. WHICH magazines rating especially influenced my decision. Only had it a week, so can’t comment on durability but everything else has been exceptional. The quality is just obvious as soon as it’s unrolled and taken shape. Feels and looks like quality. As for comfort, the majority of comments I’d read had suggested that the Heaven was on the firmer side of medium/firm. I’m a big guy, 6’2” and overweight right now, so wasn’t expecting any mattress to feel firm with my weight on top of it. And, as expected, the Heaven doesn’t feel firm for me, more the softer side of medium. What it does feel is extremely comfortable. I sink into it but feel supported. And most importantly I wake up without the back pain I’ve become accustomed to recently. Granted this probably has something to do with the quality and condition of my old, basic spring mattress but Pocket Sprung, Memory Foam has won me over. As has SleepSoul. I’ve read comments criticising the edge support of the Heaven so have tried to pay particular attention to this and simply can’t agree with them. Maybe it’s a durability thing that I can’t comment on, or they’re talking about sitting on the very edge rather than laying on…but, rolling to, or sleeping close to the edge feels just the same as the main body of the mattress to me. And at around £230 it hasn’t broke the bank, so good value for money id say.
Quality5
Comfort5
Value5
Patricia Clarke
Customer Rated This 5 Stars 5/5
25 Oct 2024
Following the most horrendous experience with Emma Sleep which is still ongoing and I still haven't been refunded for a mattress they took my money for but didn't have available, bought this as it was also recommended as best buy by Which? It arrived next day, no hassle, and feels amazing! It was for my son but I am so jealous as it is possibly the most comfortable mattress I've ever lain on. I was buying the Emma because of the hype but tbh my brother has one and when I slept on it at his I wasn't particularly overwhelmed. Just seemed very spongy. This one feels like a top end pocket sprung mattress for a very reasonable price. Feels soft but very supportive. I haven't rated its durability as we have only had it a few weeks, but I would definitely recommend giving it a go.
Comfort5
Quality5
Value5
Nem Opie
Customer Rated This 5 Stars 5/5
23 Aug 2024
The ordering process was really simple through the Mattress man website, I was kept informed when mattress would be delivered and the actual delivery was on the day stated and delivered without an issue. When mattress was unpacked and left to rise, I was impressed with the overall comfort and quality for the money having had experience in both use and selling high end mattresses. My daughter loves her new mattress. I don't know how durable it will be overtime as we have only had it for a week but overall a great experience.
Comfort5
Durability5
Quality4
Value5
Zoe Skinner
Customer Rated This 5 Stars 5/5
12 Jun 2025
We have had this mattress for a few weeks now, and find it very comfortable. We were pleased that it is recommended by Which? magazine, and we think it is good value for money. It was delivered vacuum-packed, so it was easy to put in place. Unfortunately, we didn't notice the free tool provided for opening the packaging until it was too late, so we did have difficulty opening the plastic (prior warning would have been good!). The mattress expanded fully in 2-3 hours, and was ready to sleep on that night.
Value5
Comfort5
Quality5
Sharon Daisley
Customer Rated This 5 Stars 5/5
18 Mar 2026
I bought this mattress based the majority of excellent reviews and the fact that it was a Which? best buy. This, together with the fact that it was for a spare room led me to decide not to buy the mattress protector and opt for the 60 day trial. I have slept on the mattress many times and I've found it extremely comfortable. I would say that it's definitely medium but supportive too. Communication with the delivery company was excellent too.
Comfort5
Value5
Quality5
Andre Armstrong
Customer Rated This 5 Stars 5/5
16 Nov 2023
For the price point this is a really great value mattress. It's supportive to two differing sleep styles (one on back, one on side). It's medium firmness. For older people if the mattress is to go into a upstairs bedroom for the majority I'd suggested having someone carry this upstairs for you and take it out of the box and unroll it onto the bed as the weight I think is around 20+ kilos (so a very heavy suitcase weight).
Comfort5
Durability5
Quality5
Value5
Viewing 1 to 6 of 359
Our Promise

The Heaven 1000 Mattress has

A 60-night sleep trial Sleep on it at home — love it, or exchange it between nights 30 and 60.
A 97% keep rate Not a survey — our own order data, updated weekly.
A 10 year warranty See exactly what's covered, and for how long.
Price Match Promise Seen it cheaper somewhere else? We'll match it.
Good To Know

Frequently asked questions

How does the 1000 pocket spring system feel for different sleeping positions?
The individual edge-to-edge pocket springs provide tailored support, allowing the mattress to conform to your body regardless of whether you sleep on your back, side, or stomach. This design helps to maintain proper spinal alignment and reduces pressure points.
What is the purpose of the 2cm layer of coolgel in this mattress?
The coolgel layer allows your body to sink deeper into the mattress, promoting comfort while helping to regulate temperature for a cooler night's sleep. This can be particularly beneficial for those who tend to sleep hot.
Is the Heaven 1000 mattress suitable for allergy sufferers?
Yes, this mattress is recommended for allergy sufferers due to its specific fillings and fabric that help reduce allergens. This feature makes it a great choice for those with sensitivities.
How is the mattress constructed to keep the fillings in place?
The Heaven 1000 mattress is hand tufted, with buttons evenly placed over the sleeping surface. This technique not only keeps the fillings securely in place but also adds tension to the springs for enhanced support.
What are the handles on the mattress used for?
The handles attached to the border of the mattress are designed to aid in rotation and turning. While this mattress is one-sided and does not require flipping, regular rotation will help maintain its shape and comfort.
Do I need to turn this mattress, or can I just rotate it?
You do not need to turn the Heaven 1000 mattress since it is one-sided, but it is recommended to rotate it from head to toe periodically to ensure even wear and longevity.
What kind of foam is used in the Heaven 1000 mattress?
The mattress features soft foam made from polyurethane, similar to memory foam but without the added temperature technology. This provides a comfortable sleeping surface while ensuring a good balance of support and softness.
What advantages does the pocket sprung design offer for improving sleep quality?
The pocket sprung design allows each spring to move independently. This means that when one person shifts during the night, their movements are less likely to disturb their partner. As a result, it helps create a more restful and undisturbed sleep experience.
How should I care for the Heaven 1000 mattress?
To care for the mattress, it is advisable to rotate it regularly to prevent uneven wear. Additionally, using a mattress protector can help keep it clean and extend its lifespan.
How long does it take for the SleepSoul Heaven 1000 mattress to fully expand after unboxing?
After you unbox the SleepSoul Heaven 1000 mattress, it usually takes between 4 to 24 hours to fully expand. For optimal comfort, it's best to leave it to rest during this time.

60-night sleep trial: exchanges only, not refunds. Activated by purchasing a mattress protector at the point of order. Request your exchange between nights 30 and 60 of the trial; a £50 exchange fee applies. Full terms.

Keep rate: the share of this product's delivered orders in the last 6 months that were kept rather than returned. Updated weekly, rounded down, capped at 99%, and only shown where we have at least 30 delivered orders.

Recommendation rate: the percentage of verified Trustpilot reviews for this product with a rating of 4 stars or more, rounded down.

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