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What are Cookies?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user’s preferences, or the page itself can contain scripts which can access the data in the cookie to remember details such as basket items or postcode, they are also able to carry information from one website to another.

How are they used?

Cookies are used for a variety of reasons; these include remembering logins and baskets to improve customer journeys, tracking of users for statistical purposes, contextual advertisement and social sharing.

Cookie Levels

We have taken steps to categorise these cookies to best allow you to make a decision to suit your preferences.

Strictly Necessary

'Strictly Necessary' cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don't gather any information about you that could be used for marketing or tracking where you've been on the internet.

Functional

'Functionality' cookies are used to provide important services or for remembering settings to improve your on-site experience.

Targeting & Social

'Targeting & Social' cookies are linked to services provided by third parties, such as Facebook 'Like' buttons and other social 'Share' buttons. Some third parties provide these services in return for recognising that you have visited our website, others use the data collected to select relevant adverts to show you on other parts of the internet.


Cookies We Set

Cookie Expiry date Purpose
__adal_ca 180 days Stores which advertising campaign drove a user to visit, stores traffic source and campaign data.
__adal_cw 7 days Ties back conversion events to earlier visits, stores a visit timestamp.
__adal_id 400 days Uniquely identify a device, stores a generated Device ID.
__adal_ses 0 days Determines whether there is an active session and which conversions have taken place in this session to prevent duplicates, stores a list of events in this session.
mattressman_cart_id 30 days The CartID cookie manages the products within your shopping cart
cookieoptin 180 days You cookie consent preferences.
Google Adwords 180 days It collects information in an anonymous form about what pages you visit and any information requests you make (such as completing our enquiry form or ordering a brochure). We use this information to help us improve our web pages and make our sponsored ads more relevant. The cookie is also used to place online adverts when you visit other websites that display advertising. For more details, visit www.google.com/policies/privacy/ads/
Facebook 90 days Social Media, Advertising and Tracking
Mediaplex 1 day Mediaplex customizes ads based on your past activity. This is often called interest-based advertising or online behavioral advertising, otherwise known as OBA
Google Analytics 180 days Collects information in an anonymous form about how many visitors come to our site and how they use it. The information it gathers (such as how visitors found our site and which pages they visited) helps us to improve our site for future users. Expires after 6 months. For more details, visit www.google.co.uk/intl/en/analytics/privacyoverview.html

Cookies Third Parties Set

Cookie Expiry date Purpose
AEC Google used to detect fraud, abuse, spam.
Agolia 1 day Product search, filtering and insights
Apmebf 730 days A tracking cookie that is used to handle referrals
Bing 7 days Microsoft Advertising
CLID 365 days Microsoft Clarity unique anonymous ID
DoubleClick 0 days DoubleClick is an ad management and ad serving technology
Mediaplex 1095 days Mediaplex customizes ads based on your past activity. This is often called interest-based advertising or online behavioral advertising, otherwise known as OBA
ServiceTick session ServiceTick is used for gathering instant, actionable feedback by leading, enterprise-level brands across different industry sectors.
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