Please note headboard is not included.
Please note wood may be visible through the Classic fabrics.
Divan base is manufactured by British Bed Company
Aluminium frames are covered for 5 years from date of purchase against manufacturing defects such as: Welds failing. Rusting of frames.
Steel frames are covered for a period of 12 months from date of purchase against manufacturing defects such as: Welds failing and rusting of frames.
This does not cover bent frames or similar issues due to misuse.
Covered for a period of 5 years in the UK mainland for: Wicker failing due to UV light damage, whereby the wicker fades or becomes brittle.
Covered for a period of 12 months against: Stitching failing and excessive fading of fabric.
Failure of any of the above will result in the repair or replacement of goods at the discretion of Signature Weave. In instances occurring during the first 12 months Signature weave will send a technician to repair the product at the customers address on the UK mainland. Any issues after the first 12 months may require the product to be returned to Signature weave for repair.
If there is a defect which is beyond repair, Signature Weave will replace the defective part and not the whole item, unless the whole item is found to be defective, in which case the whole item would be replaced. This rule would also apply to instances where the frames are found to be defective but the cushions for example were not. In this instance the furniture frames would be replaced, but not the cushions. Likewise, if there was a defective cushion, Signature Weave would replace that cushion and not the whole set of cushions.
The warranty covers only manufacturing defects and not damage due to misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water damage or normal wear and tear.
Made with high quality weatherproof PE Rattan. Simply wash with soapy water or give a light jet wash to clean.
Fabric Furniture Care
All Fabric should be washed with running water.
Do not agitate the fabric when cleaning as this may push dirt into the fibres.
Cushions should be removed from furniture when not in use as fabric is covered for up to 500 hours UV resistance.
Cushions should not be left out in the rain as this will cause water marks. All cushions should be stored away in a dry area when not in use.
Signature Weave do not advise to wash or tumble dry as this may affect the showerproof properties.
Do not leave any glass items on the table without mats or coasters.
Glass tables should be covered or removed during extreme heat, as this can act as a magnifier in direct sunlight causing wicker items to be burnt.
Polywood tables should be used with mats and coasters and glasses or glass items should not be placed in direct contact with the Polywood as it can cause the Polywood to melt through the glass. This includes but is not limited to drinking glasses, spectacles, ornaments, lazy susan etc.
Most products require at least some assembly.
Do not store glass on its end during assembly, please place on a flat surface on the carton provided.
We offer FREE next working delivery between the hours of 8am - 6pm to UK mainland addresses. Orders below the value of £100 will incur a charge of £7.
We deliver free to the UK mainland and offer a charged service for addresses outside of the UK mainland
Lily Collection By Signature Weave
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