Another excellent mattress from Mattress Man - 05 Dec
This is th 7th mattress I have ordered from this company, I have a holiday cottage business, excellent quality, in particular from the British Bed Co.
Do note the free delivery service, only 1 man delivery, recent bad service, but prompt resolution.
T from Somerset
The delivery men were so helpful n polite a job well done thanx again - 04 Dec
The men were so helpful, setting the bed together 4 me and taking away the packaging, 1 man told me this company gives ex prisoners a 2nd chance which everyone deserves if they work 4 it, so 2 sum things up a great company with a good service and attitude thanx again
Local is best - 24 Nov
From ordering over the Phone to delivery was less than 24hours. Easy to use Web Site. Lady on the Phone very helpful, Delivery Guys even thought they were out of the 2 hour time slot, not their fault. were helpful as well, Old Mattress taken away for £20 .00. I have used Mattress man before as they area a Local Company.
Pick the perfect Mattress for you, at a great price - 02 Dec
Mattressman has enabled us to choose the perfect mattress for us, at a great price. The Nottingham & Corby store staff were very helpful, friendly & informative. Delivery was easy, quick & free midweek; and the delivery men were also very friendly.
Simon & Shaz
Brilliant Company - 05 Dec
I have used Mattressman before for smaller single mattress purchases but this time round for new Kingsize mattress. The quality of their British Bed Company mattresses far exceeded that of more expensive mattresses from other "high street" stores and was considerably cheaper.
Next day delivery, was carried up to my bedroom (the mattress not me!) and old mattress removed.
Great service, have nothing negative to say.
Great! - 02 Dec
All the online reviews saying how great your service is are correct! Very happy with the choice you have online, the ability to choose a delivery date, the updates... all went to plan 10/10! Thank you
Excellent service from order to delivery - 02 Dec
I was completely satisfied with the service provided from advice in the shop through to delivery, I honestly could not fault the service at all. Item ordered at 15.30 on a Friday and delivered at 11.15 the following morning......perfect.
Great Service - 22 Nov
The sales lady In the store was very helpful and not pushy. The delivery of our mattress was free ( not like other companies) and fast. The delivery lads were very polite and helpful. I would highly recommend Mattressman to others.
Excellent experience - 02 Dec
The delivery occured at the appointed time. The men were polite, friendly and efficient. In minutes the new mattress was in place and the old mattress out. The cost of a second person and removal of the old mattress was very reasonable.
Buying a bed - 27 Nov
Disappointed could not see sale beds in local shop as they know only sell
Sale beds online. Was quick and easy to order on website and able to pick delivery to fit in with me. Delivery driver very helpful.
Excellent service - 03 Dec
Excellent service in the shop, delivery next day by two very helpful guys who took the mattress up to the bedroom for us. The quality memory foam mattress is extremely comfortable but still omits an odour after 3 days with the window open.
Mrs A Shaw
excellent service very happy - 02 Dec
I had a mattress bed frame and pillows from here as I thought it was great value for money thay all seem high quality and very happy. The delivery was very fast and with ease givinge a 2 hour window slot helps alot so you not waiting all day and was with in that time, when the delivery team turned up was very fast and polite, taking old and placing new in the room where needed can not fault, assembly was also reasonable and most can do it all round good company good value, happy
Terrible treatment - 26 Nov
The were 1 hour 20 mins over their stated slot. They did not call 30 mins before to warn as stated, only called 5 mins before. My whole Saturday was wasted. When they did arrive, the guy was infuriated that I asked for the beds and mattresses to be taken upstairs as I had not stated it 2 seconds earlier as he and his colleague carried them in. He questioned me did I realise how heavy they were, as if saying how dare I ask such an outrageous demand. Horrible horrible experience. Very disappointed.
Mattressman - 26 Nov
Efficient and helpful staff, dealt brilliantly with a carrier problem. Mattress is excellent, and is exactly as described. Overall appears very good value for money especially as this was a custom made sized mattress.
Peaceful Sleep - 27 Nov
I bought my new mattress online after researching a number of websites. I found Mattressman to be the best website & value for money. Ordering was easy, payment easier. Delivery was great with a 2 hour window. Deliverymen were very nice. I would recommend this business to everyone
First class service - 05 Dec
We were given the option of next day delivery but decided that it was more convenient to wait a further day. We received a text on the day of delivery with a 2 hour window and the delivery took place within the 2 hour window. The delivery men were pleasant and efficient and carried both the bed frame and mattress upstairs to the bedroom we chose.
Many thanks on a first class service.
Mattress advice - 21 Nov
An excellent service from the Stevenage store. Back issues meant a very uncomfortable nights sleep so sought out some help and advice which was given. Have to say the young salesman that helped me gave useful advice without pushing me into a sale - very refreshing! The mattress was ordered on a Sunday and delivered on time on the Tuesday. Old mattress was taken to be recycled. Very happy and my back does feel a little easier now. Thank you!
Happy Shopper... - 24 Nov
Shopped at Nottm, rep called Jamie top notch, friendly, helpful and very knowledgeable about the product.
Very impressed with delivery, no hassle, staff very professional and friendly, no fuss, just got the job done very efficiently.
All in all, a very good experience shopping here, and extremely happy with the product, would definitely recommend.
Easy Peasy! - 20 Nov
Ordering was easy, delivery was efficient. I received an email to advise of my 2hour time slot, the delivery man rang me to advise me of his location and ETA and then another call to let me know he was 10minutes away. Very pleased with the service. Thank you.
Delivery Lads - 05 Dec
I'm writing this review on behalf of the delivery guys who just delivered our bed. 2 nicer guys you couldn't wish to meet. Fantastic job Luke and Martin whoever you work for (independent company?) would be very proud of the job you are doing.
Mattress Man in Westwood cross. - 24 Nov
The staff member that helped was polite and extremely friendly. An easy and plesant purchase. Even when what we originally looked at wasn't avaiable for next day delivery we were directed to something that was even cheaper and more of what we needed, we're extreamly thankful to the staff member that directed us towards the other mattress, it has helped to a massive extent for our family member currently dealing with medical issues.
Apologies for forgetting the fellas name who helped us out.
Jacob & Danny
Super Service - 01 Dec
Ordered on line, instant paperwork by email after ordering. Day of delivery, text received to advice of delivery time slot (which was a 2 hrs slot) in fact turned up in big Blue lorry 10 mins into the slot. 2 nice men brought mattress in. No hassle and best night sleep had. Would recommend Mattress man
Excellent service . - 25 Nov
Visited our local store, salesman was very helpful without being pushy. Had an excellent knowledge of the products on display.
Mattress was delivered on time and taken to the room of our choice. This is our second purchase and would recommend Mattressman.
Quick - 27 Nov
Knew what mattress I was after, which is more than half the battle when getting a new one: got my youngest son the same as my other son for his new "big boy bed" as we knew it was super comfy. Good price and excellent, prompt service. Would use them again and have already recommended them.
new branch - 03 Dec
helpful ,polite and patient staff in this new branch at westwood cross. Price of mattress was what we expected for sprung mattress. early day lets hope it wears well. Delivery on time and well done with collection of old mattress making things easier.
excellent service - 20 Nov
delivered in time slot allocated and the delivery team were polite and carried the mattress x 2 up a difficult set of stairs with ease.
the only complaint is the call centre no charge for disposal of old mattress and in fact it cost us twenty pounds extra
Very pleased - 02 Dec
Went on Friday delivered on Saturday. Hubby tried out several beds after we'd explained what we were looking for. Salesman helpful but not pushy which was good. Choose the viscount. (British bed company) Text message on Friday Evening to advise of delivery slot. Arrived within time, friendly and helpful. Took old mattress away for a £20 fee paid in store.
Pleased with mattress, nice and comfy with a good quality damask type cover. Hopefully it will serve us well for the next few years.
Fab product again - 30 Nov
This is the second time i have used Mattressman and I am delighted with the mattress once again. Delivery was easy (although I was glad I had a friend at home as the delivery man would not take it over the porch door (the website does state this when booking so might be worth paying extra to get 2 delivery men to help if you are on your own)
Excellent service and very good quality at very reasonable prices - 30 Nov
I made my first purchase on 28th November, and was pleasantly surprised with the efficient service. Unlike my local bed shop, next day delivery was free AND all the items were clearly priced. Furthermore, Mattressman was also a lot cheaper.
The courier that they used was also very friendly and helpful.
5 star service - 02 Dec
I looked around show room in Chelmsford, but was told the choice on line was a lot better.
I was asked what type of bed we required and was shown on line ones that met our requirements.
Found one we wanted and ordered it at 16.00 on the Friday and it was delivered next day by 10.30.
Fantastic customer service and delivery service.
Excellent in all areas - 20 Nov
Ordered king size Anniversary 1000 pocket sprung mattress and it came the next day. The two delivery drivers carried it up the stairs and put it oin the bed - saved me hurting my back as its not easy . The mattress is lovely - i would say it is more firm than medium firm . The edges are supported so it doesn't collapse under you when you get in and out . Have even fallen back to sleep a few times which is something I never do - highly recommend mattressman on service , delivery. Communication and product and price. Would I recommend and buy from them again defiantly
Headboard - 29 Nov
Delivered in timely fashion by pleasant and helpful delivery man. Headboard was well packed and arrived in perfect condition. I bought this headboard some five years ago for 5ft bed but have since downsized house and consequentially downsized bed and managed to get complete replica but smaller. Am delighted.
What a great service. - 26 Nov
Simple to order what you want..web site is set out great.tells you everything you need to know with videos to help .beds are a great price.said two days to deliver....bed came on said day.driver rang two hours before.unpacked .put in room.took all rapping.and my beds great..if life was this simple.thank you and a merry christmas and a happy new year to all the, mattressman team.ak.a very happy man.??
Matressman always delivers !! - 20 Nov
Great range of matresses available in store and staff are always very helpful without pushing you to buy . Delivery always quick and delivery men so polite ( asking if they need to take their boots off ) and helpful . Came well within delivery slot texted to me the day before . 5 stars from us thank you very much .
best value and service around - 06 Dec
I have dealt with a lot of company's who offer the best price ( I am always after a bargain)
And usually what suffers is the customer service!
Quite the opposite!!!
Friendly staff who do what they say they are going to do.
Excellent value for money, excellent quality goods.
Mattress - 28 Nov
Staff at the Milton Keynes branch are friendly and very helpful without being pushy. Once agreed the delivery was exactly as stated, with prior notification of time( which they stuck to). No hesitation in recommending this company as we've bought three mattresses from them in the last two years for ourselves and family.
Great service! - 05 Dec
Excellent delivery service from Mattressman - I had paid extra for delivery by 1pm and had a text first thing giving me estimated delivery time. However, there were traffic problems in my area so the delivery man called me twice to keep me updated as they were going to be late and offered to deliver the next day if they were too late. They did make it by one and very helpfully took the mattress upstairs for me. Will definitely use again.
Bed and mattress purchase - 30 Nov
Excellent, ordering easy, plenty of delivery slots, guys put them in the room upstairs. Undamaged, great mattress, bed better than expected, although it could not be assembled in 30 mins by anyone! Very happy.
Delivery lets them down - 04 Dec
Sadly delivery of my Mattress let them down, that and less than perfect communication from their call centre. On the initial booked delivery date they failed to show. When finally got through to their helpline was told had been delivered to wrong address. A new date was set. They failed to deliver on that date either, apparently original mattress was damaged. Third date agreed on which it finally arrived, but that was my third day off work. Lots pf promises from call centre to keep on top of problem and phone me back, never happened. Nor did promised recompensation.
Dreadful delivery experience - 20 Nov
Order process was fine and choice of delivery day was offered. However on delivery day no estimate was given and no call made so we weren't at home. Item was taken back to depot 35miles away. They offered redelivery but would not estimate or call beforehand so we'd still not be home due to working. Most delivery companies give a courtesy call beforehand which i means can pop home from work to take delivery. Instead i had a 70mile round trip. I will never order from another company who uses DX Delivery.
Excellent service - 30 Nov
Order was easy online,called on a Sunday to check delivery was next day.
Very helpful lady confirmed a 2 hr time slot and it arrived next day as promised.
We are enjoying our new luxury bed that we promised ourselves for a long time.
I will certainly use the company again.
Great online experience. - 30 Nov
Needed a replacement pocket sprung mattress for my son. Great selection. Plenty of information and reviews. Easy to use website and payment service. Couldn't find better value online. Next day delivery sealed the deal.
Very pleased with mattress and impressed with the service throughout.
Great service - 02 Dec
Excellent service from start to end. Ian in the shop was very helpful, Harry and Darren arrived ahead of scheduled, but phoned in advance and fitted the bed in a very restricted area doing a good job. Will use them again.
Very helpful in choosing what suited us best. - 27 Nov
Salesman was helpful in choosing a mattress on firmness and construction.
Prices were competitive. Delivery was next day and delivered between given time slot. Highly recommended. Will go to Mattressman next time, and recommend our friends and relatives.
Service excellent - 21 Nov
Ordering of bed and mattresses was simple and straight forward, showroom well laid out. Delivery was on time, efficient and professional. Nothing negative to say about purchasing process with Mattressman.
Great service - 02 Dec
Bought a Snuggle beds Ortho mattress from the Isle of Wight store, expected 7-14 days delivery very surprised they could deliver on the Monday which was excellent, guys were on time very helpful. Mattress is great very comfortable, changed from a memory foam one. Very pleasant experience from start to finish. I would certainley recommend Mattressman. David Isle of Wight.
Absolutely brilliant - 26 Nov
Absolutely brilliant ???? 5***** All day long ???? These folk bent over backwards to help my elderly mother with her bed issues. I would highly recommend mattress man, absolutely 100% YES! Well done to all the staff involved In the transaction and transition regarding these matters. If any members of the public get to read my review, then don't hesitate to buy at mattress man. ???????? 5**********
Delivery men - 02 Dec
The delivery men were really great and helpful when delivering to an elderly deaf man.
My only slight moan was that they were later than the time stated and there could be several reasons for this that were out of their control, but I would have scored the service a 5 if a text had been sent to my mobile to inform me of this
Top quality - 04 Dec
I purchased the double memory foam 1000 pocket sprung mattress. It is deeper than I expected. It is made from such high quality materials. I highly recommend it. The bed feels like hotel standard. It arrived in thick plastic and boxed too. Fantastic! Very happy customer.
Trustworthy, and excellent company - 21 Nov
I was online using their chat site to check that delivery date for the mattress. Their staff were very helpful and to get the mattress order completed she phoned me at home. The whole transaction was smoothly done and a text message appeared 30 minutes later informing me when, in a two hour window, my mattress would arrive the following day.
It arrived on time, helpfully brought into the house by the delivery team.
All in all a great experience with a good quality product.
Great service - 21 Nov
From the ease of buying online from their website (with their very competitive prices), to delivery (with helpful text notification of delivery time the day before and friendly delivery people), it was a pleasure to do business with them. Recommended!
Superking metal bed frame /gold. - 04 Dec
I was well impressed with how quickly the delivery was and men offer to put where you want the bed I purchased I really didn't expect it to be so good for the price I got in sale I totally love the quality brill I would highly recommend any one to buy from these people I certainly will look out for them in future buys.
Premier League Service - 25 Nov
The whole experience from perusing an excellent website , in store service and guaranteed next day delivery was superb and of course the product totally met my expectations. NCFC season ticket holders must apply for their discount - I forgot !!!
Great Service - 02 Dec
I love my new mattress been struggling with my back for years finally been able to buy a decent mattress and it's already helping. The delivery men were extremely helpful and kind my back had gone the day before they came and I was in pain my Nan was round helping with the little ones and when she told them I was in the living room hurting they straight away just said point us to where you want it to go they were lovely and friendly I'm looking at getting my son a new bed after Christmas an would definitely use you again :)
No nonsense comfort - 02 Dec
I turned up at the show room one cold, rainy, windy day and I had little time to make my choice due to another appointment I had to make. I was met by a welcoming sales assistant encouraged to try the beds for comfort and then made my choice and bought the bed within about fifteen minutes. The mattress was delivered on the day I asked for, at the time I was notified of and my old bed was taken away for a small price. My mattress is so comfortable I am able to sleep well again. Jenny
Great value product. - 02 Dec
Bought a single mattress for my son's mid sleeper bed. I had been struggling to find a suitable one for a reasonable price until I found your site. I'll definitely consider shopping with you again and would recommend. My only minor gripe is that there was no option to track the delivery with the carrier.
Lack of attention to clients request - 03 Dec
Specifically requested not to deliver between 3pm and 5pm as I have to pick children up from school. Deliver scheduled from 14:35 to 16:35. Called at 15:07 saying they would take 20 to 30 min. Arrives at 16:40, and at the wrong address. Had warned sales person to put a note of reference mark. Information not forwarded to driver. Delivery very nice and helpful. Hope in more communication between all parties as its always the costumer that ends up losing in the end.
Very happy - 03 Dec
I purchased a new bed last week from Matteressman in Dereham Norfolk. I found the member of staff very helpful and knowledgeable, he even offered some suggestions that my wife considered as useful.
Excellent service well done Matteressman
Absolutely brilliant ! - 04 Dec
Really happy with these guys. We bought a new bed for our Son - and the man in the shop made such a fuss to get the details right. He really listened to what Christopher wanted, and gave careful and thoughtful advice, making sure Christopher got just what he wanted. Very well informed and friendly man. Definitely 100% recommend this company.
purchased a double bed mattress - 21 Nov
I was very happy with the quality of my purchase. The service was speedy and the delivery went with ease. The purchase was well wrapped and protected . I would thoroughly recommend using this company.
Excellent Service - 03 Dec
They delivered my new mattress within the designated time frame, two very polite delivery men, took away old mattress, new mattress and absolute blessing, would highly recommend using Mattressman to family and friends
All round satisfaction - 28 Nov
Salesman was very helpful and informative, lots of good advice for purchase of both mattress and divan base. The delivery men also impressive - on time and very polite. First class company - great prices and staff, will definitely use again.
Superb delivery service. - 05 Dec
Bought in Stevenage store on a Monday afternoon and our mattress arrived by lunchtime Tuesday. Good prices and nice quality products.
Would've been 5 stars except there was only one salesperson dealing with everything on the day and it took ages to get served. Although saleswoman we eventually dealt with was superb.
All good - 25 Nov
Although not yet out of packaging and tested, Mattressman delivery was good. They were going to be late but phoned to let me know and then arrived at revised time. It was of course fortunate I was working from home that day and not waiting in for the delivery.
Damage your house when deliver. - 03 Dec
Delivery men totally incompetent in respect for your home and very unbothered when and if they scratch wall, break stair spindles or scuff floors.
Head office expect YOU to find them 2 quotes (they take no responsibility to spend the time and effort involved in this process) - when this proved difficult due to the nature of the damage they were inflexible in assisting to find a solution.
Better to go with a reputable company and pay a little extra if you have a nice home- never had customer service so bad.
Comfy mattress - 04 Dec
Great delivery, messaged prior to delivery so no additional waiting around. The delivery guys even took mattress upstairs and placedad in room. Lovely mattress perfect nights sleep. Very pleased, would recommend.
Fast, free delivery - 02 Dec
Excellent Service from mattressman. Next day free delivery and the the 2 men took the mattress upstairs. The whole process from ordering online to receiving delivery was excellent. Would definitely recommend
Quality Service - 20 Nov
My visit to the Mousehold branch in Norwich on the 10th of November was so simple and easy. The salesman there was extremely helpful, straight forward and friendly. my purchase was dealt with very professionally and, considering this was in the afternoon, I was surprised that they could deliver next day! My purchase indeed arrived the next day, as stated, and the delivery guys were very polite and helpful all round.
Review on mattresses - 02 Dec
Very happy with my new mattress it's so comfy and the condition it came in was very good, it's wonderful to sleep on.
No more sleepless nights for me thank you very much mattress man!
(Also perfect delivery time )
Good Buy - 20 Nov
The purchase of the new bed was a good experience, my only criticism is the delivery slot was from 6.30 am with no option of changing this, this was too early for us due to having a disabled Son and caused us some small problems, you should be able to click on a link if it is not convenient
Headboard - 23 Nov
The headboard I ordered came on the date I was informed it would comeand and delivery was very fast. The item I ordered was of very good quality and was a reasonable price. All in all I would recommend Mattressman to all.
Life is a dream now - 02 Dec
Excellent transaction from ordering online to the delivery which was within the time slot given. The delivery men were very polite and the mattress is so comfortable that I can't wait to go to bed each night.
Brilliant Customer Service - 24 Nov
Efficient, fast service. I had to cancel my 2 hr slot for the afternoon due to a family crisis. The delivery men were informed and they were brilliant. They detoured to my house and within 30 minutes of my call they arrived, unloaded lots of mattresses to get to mine. They installed it upstairs and were cheerful, considerate and efficient at all times. Highly recommend!!
Excellent. - 20 Nov
I have used Mattressman before and have never been let down so thank you! Ordering process is straightforward and easy. I like being able to choose a delivery date which avoids any issues. Mattress was slightly softer than I had envisaged as it was described as medium to firm however my son says it is still supportive and very comfortable. If my son is happy then I am happy! Thank you, I'll be back!
King size headboard - 02 Dec
The service from this company was first class. Ordered on Friday and the headboard arrived on Monday as promised. Its a very nice headboard and good quality for the price we paid. Would recommend this company.
Could not have asked for anything more. - 29 Nov
Helpful service in-store (without being intrusive).
Delivery at my earliest convenience.
Delivery staff polite and helpful.
Bed and mattress packed securely.
The final product delivered a very comfortable nights sleep.
Gorgeoussssszzzzz - 04 Dec
OMG, just unwrapped this mattress today, & it is everything I had hoped for & more.. had seen it it in a small bijou hotel we had stayed at, best nights sleep everrrrrr.
Great price, great service, really recommend & will definitely use
Great value, excellent service - 27 Nov
Bought a new divan bed for my son (with 2 drawers under for storage) and a memory-foam mattress.
Competitive prices, local company, great for local delivery & good service. Have used them before for my 3 daughter's beds (bunk beds and another single), and they have always provided a great service, thank you.
. C Marsh
new mattress bought - 27 Nov
Needed a new mattress so went to Mattressman to have a look. Was able to lie down and test them and staff very helpful. Ordered Healthorpoedic mattress at reasonable price; delivered a few days later for free. Received a text the night before with a 2 hr time slot for delivery. Mattress delivered to room of choice and all packaging removed. Old mattress removed for £20. Men polite and helpful. Mattress very comfortable and very pleased with service overall. Would definitely use again and recommend to others.
Brilliant Service - 03 Dec
The service and products are second to none. I ordered on Friday and got the mattress on Tuesday...such a quick turnaround time! Customer service were friendly, helpful and efficient; delivery guys were equally so.
After months of lower back problems, a couple of nights on the extra firm Relyon sorted that out!
I would have no problem ordering from this company again.
Silentnight Mattress Delivered - 21 Nov
A quick easy transaction took place over the phone, I was kept well informed and received a text with a two hour time slot for the delivery. Perfect. Mattress delivered within the slot and the two men delivered the mattress without fuss and quickly after a phone call to confirm my addresses exact location. Well recommended and a simple easy transaction.
a good price and delivery - 04 Dec
a fair price , with a quick delivery to the room of my choice, that was also on time and efficent plus removal of old matress made the process of getting a new matress and the removal of the old one very easy. thanks
Customer mr m j allen.
Ordered, Delivered ..... Boom !! Need I say more ?????????? - 02 Dec
I ordered my bed on one day selected the exact day I wanted it delivered, they came back with a two hour window for delivery so not much time was lost, the lorry driver phoned when he was near so I was prepared for the delivery they took to the room I wanted and very pleased with the whole process.
no issues, good value mattress and prompt delivery - 29 Nov
Only positive things to say about this company, we are happy with a mattress that it the best we could possibly get for our budget. Delivery was easy to arrange from next day and the delivery guys were polite and turned up when they said they would. Will use again.
Great service, great products. - 21 Nov
I have used Mattressman before so had high expectations. There were no worries as the ordering process was simple, item arrived well packaged to prevent damage and arrived when they said it would. The whole experience was easy.
Quality goods, fast delivery, just fantastic value - 02 Dec
Quality above average, fantastic value, very well packed and delivered quickly. Highly recommended in a market where often goods are not as described , the quality is second to none for the price. Many thanks.
very good comany - 21 Nov
I have had a mattress from Mattressman before and this is the second time. I have yet again had a VERY GOOD MATTRESS and the quality of service is FIVE STAR.. The lady who took my order was very nice and the delivery was on time. So I will use them again.
Denise Rees (Birmingham)
Texted and phoned in advance as promised - 25 Nov
The delivery men were friendly and quick to take my old mattress away and put my new one in place. My only critism about the service is the time frames offered to customers (like myself) who work full time. I did request if at all possible to have a delivery after 4pm but l was given a 1pm to 3pm slot. Not very helpful . Fortunately for me the delivery came early and l was able to leave work during a lunch period.
No springs anymore in my butt - 20 Nov
After many years of rolling over on to springs it was so nice to have a mattress where I could sink in without the fear of hard springs petruding into my body or getting my toe caught in one. My wife on the other hand can't sleep yet as she is not used to so much comfort but I am sure she will love it once used to it. Staff at shop were very friendly and helpful. I love this mattress. I have lost 20 years in one week as I can sleep now. Highly recommended Mattressman
A really good experience. - 29 Nov
From trying mattresses on my own with no pressure, through purchasing, to delivery on a day of my choosing, everything was great. Praise goes to the delivery men; nothing was too much trouble,
. They were careful, polite, friendly, and professional.
This is the second time I have used mattressman; I wouldn't go anywhere else.
The mattress. Is great too!
Great customer service and ease of selection - 04 Dec
Salesman was attentive but not pushy. The mattresses were labelled soft, firm etc so it was easy to choose the ones to try. We visited other shops but returned to buy from Mattressman as their mattresses were so easy to rate ands choose. We picked or delivery date, the delivery men were on time, and were in and out quickly, taking the old matress with them.
Silentnight Special Sleep 4' 6" Double Mattress - 28 Nov
Previously had memory foam mattress which was okayish but no where provides the firmness you need in a mattress for correct sleeping posture.
Checked mattressman reviews on trustpilot, watched online video on their website about the mattress which all persuaded me to order it from mattressman website.
Only negative i can say is that mattress is a bit too expensive at £169, could have been £30-40 cheaper.
Delivery and Quality - 26 Nov
We ordered 2 single beds
They delivered them at the time they gave us.
They emailed and phoned half hour before delivery
The men were very nice and unpacked and took away all the rubbish
Really pleased and would recommend them
Excellent service - 06 Dec
Ordered our new mattress over the phone. Salesman was polite and efficient. Chose a delivery date to suit us. Mattress arrived within the time slot specified and again the delivery men were polite and cheerful. Can't fault our experience with Mattressman and would definitely recommend. Oh and our mattress is lovely too!
All Round Excellant!!! - 03 Dec
Purchased a mattress from their new store at Westwood Cross.
Excellent service in store, recommended suitable mattresses for my son. No pressure selling just all round good service.
Delivered 2 days later, text message on morning with 2 hour slot. Delivery men carried mattress to bedroom too, perfect!!
Amazing customer service - 23 Nov
I hadon't trouble getting a bed but when I went to mattress man a lovely lady showed me around, I showed her the bed that I wanted and it was the same price. They delivered it when they said they would and the bed is amazing I don't know why I didn't come here in the first place!
Perfect timing - 27 Nov
Mattresses delivered exactly on time which was an extremely important factor for me. The reason for this is that they were ordered for a charity that helps people who have previously been homeless and the charity is run solely by volunteers. Being able to rely on deliveries in specified time slots is essential for us.
Fine if everything goes well, Very very bad if problems arises - 23 Nov
I have been a long and IMO a loyal customer of Mattressman for many years having bought 99% of all beds and mattresses from them. There were no problems and everything went well until my latest purchase from them. They do not value loyalty and rather than making an attempt to retain one as a customer they were unwilling to help and was quick to shirk their responsibility as a retailer. I am very disappointed with their attitude and will never go near them again.
Great service in store and on delivery - 05 Dec
The service in store was excellent - just enough assistance without feeling we were being pounced upon or watched as we tried out every single mattress in the shop! Customer service was great and everything was explained well to us.
Delivery was 2 days after we paid for the mattress and we were given a 1 hour slot the evening before, which it arrived within.
Couldn't have asked for more really.
Mattress arrived dirty and ripped - 01 Dec
The service I received in the shop was amazing and the mattress arrived promptly 4 days later. However, the mattress arrived dirty and ripped. After sending the mattress back to wait for a new one, that SAME dirty, ripped mattress was then sent back to me.