Latest Mattressman Reviews

Welcome to Mattressman's review page. This page shows you the latest reviews left by our customers on all of our mattresses, beds, divans and accessories. You can review our products using a 5-star system, with 1 star being negative, and 5 stars being positive. We believe the best reviewers are our customers, and encourage people to leave a review on the products they have purchased. We also run a review system on the trustpilot website, where we invite customers to leave a review of their shopping experience with us. We pride ourselves on delivering the complete package, where the best priced beds and mattresses are matched with free, next day delivery.
Am really pleased with my purchase - 11 May
Am really pleased with my purchase. The bed is for my teenage daughter whom is really pleased with her new bed. Well worth the money. Must mention delivery men whom were also very professional and helpful
MISS LEWIS

Friendly staff, fast delivery - 20 May
Purchased a single bed/mattress/mattress topper - as usual staff are friendly and happy to let you browse. All items where in stock and delivered the Monday (we where in store in Sat) - for the price paid and the quality of items superb! We have paid more for less in past! Recommend.
Kevin Harley

Great service - 19 May
Ordered on a Friday. Mattress came on Monday. I was texted on Sunday with a 2 hour delivery time. Delivery on time, polite & friendly delivery men. Mattress a great buy - helped by short video about it online. Would use Mattressman again.
Frances C

Service in the shop was great - 22 May
Service in the shop was great. Although the delivery was slightly out of the time slot, it was a very busy time of day, so no prob. My only gripe is that I was told I would receive a phone call and e-mail with a time slot, the evening before and despite leaving-mail address and my land line and answer phone on, I didn't. This necessitated me having to call the next day. However, having said that the lady in client services was very helpful.
Margaret Pell

Excellent in all respects - 22 May
Really pleased with our new mattress. It is very comfortable and sufficiently firm. Nottingham store staff were very helpful in explaining different types and ordering our choice. We were pleased with the sale price. Next day delivery worked fine with a suitable 2 hour slot and a five minute warning. The delivery team was efficient, helpful and friendly. Overall excellent.
M J Perkins

Really good value for money - 06 May
Competent, friendly and helpful shop staff; excellent choice of quality and price; delivery made precisely when promised; product delivered well protected and in perfect order; above all really good value for money. We have always used Mattressman for buying mattresses and will continue to do so in the future. Would genuinely recommend the products and service of this company to anyone.
jonathon dempsey

Mattress great - 14 May
Mattress great, price great. 230pm to 430pm delivery slot booked. Arrived (we are running late phonecall at 415) at 645. Our manager asked us to run some extra jobs so we were late by our first slot. My last order involved a mattress being taken away too,mattress delivered at 9. No room to put old mattress on, so they picked up at 6ish. Lovely drivers. Rubbish scheduling.
AliS

We felt that we had excellent customer? service. - 17 May
We felt that we had excellent customer service from a young male shop assistant and the deputy manager .A very pleasant experience and not at all pushy .We are hopeful to shop here again. Many thanks.
Lorraine Newstead

Review. - 07 May
Jamie in the Nottingham shop was very helpful and did not come across as pushy. His information led to the correct mattress being purchased and helped in sorting out the paperwork and delivery options when I called back. Very quick and efficient in delivering the mattress, delivery drivers also very helpful and polite. Thank You
Andy Marriott

The most brilliant service! - 11 May
The most brilliant service,polite exactly what I required in very very quick time,great quality made to measure at a good price!and the delivery was equally efficient,a service above and beyond the average. I highly reccomend this company thank you vera mitchell
Vera

Perfection - 17 May
MATTERSMAN the best side in uk about the trust 110'/, quality products from my experience i ordered at 5pm my matter it came the next morning at 10am FREE DELIVERY :)) :)) :)) :))
Eridjan Leskas

I had a few questions about the … - 09 May
I had a few questions about the mattress I ordered so I rang my local store which is in Thanet. I spoke to a gentleman called Martin Cox and I have to say he has excellent customer service skills and a real asset to the company. Will definitely be recommending Mattress Man to friends and family. Many thanks Matt Gotts.
Matthew Gotts

After looking at mattresses in other … - 16 May
After looking at mattresses in other shops we bought from Mattressman,as there was so much choice and were left alone by the salesmen until we asked for their advice. We were able to lie on and try all the mattresses. We decided on the one we wanted, this was in the afternoon and it was delivered quarter to eight the next morning,brilliant service. The salesmen and delivery men were very polite and very efficient. We are very satisfied with the new mattress giving us a good nights sleep.
A Loveday

Chose a mattress from a reasonable … - 09 May
Chose a mattress from a reasonable selection on line. It was in stock and was delivered within 3 days, I paid £10 for a morning delivery, the mattress came around 8:30 so I was able to do to work as normal without wasting the morning. Very comfortable too!
Philip Clegg

Excellent fast service . - 17 May
Ordered 3 headboards & they were delivered in the allotted time the following day. Delivery drivers were helpful & cheerful as was the gentleman who served us in the shop . Overall excellent service & would not hesitate to go there again .
Michael Cathles

The service at the shop was excellent … - 11 May
The service at the shop was excellent so was the delivery it's a shame that once we tried assembling the bed the manafactuer had drilled no holes in to put the feet to the head board so you have to drill your own holes and try to make sure it's all lined up was a nightmare.
Jo Sharpe

I was given a 2 hour delivery slot and … - 17 May
I was given a 2 hour delivery slot and was called 20 minutes before delivery excellent service mattress taken by 2 cheerful delivery men to our upstairs bedroom and old mattress removed without trouble superb service cannot fault
Charles Hurst

Second time using mattress man and will … - 06 May
Second time using mattress man and will be using them again I future! In store the lady was extremely helpful and bubbly, notification of delivery on the night before with your two hour time slot. On the actual day, the delivery drivers call you 10 minutes before they arrive and they were very polite and professional. When delivering the bed side table I ordered they took it upstairs for me with no bother. They offer high quality products, and the price you pay is worth it! 100% would be going back to them in future and recommend anyone
Kerrie

spot on - 23 May
Matress arrived just on time for when the bed was finished being made. Excellent quality so comfy, the people who delieved it where lovely and polite, carried the mattress into the correct room. Never had a comfier mattress would 100% reccomend to use this company
--

Great service - 10 May
Great service, ordered a single mattress in store which was delivered the next day. It was of such good quality I ordered another one via telephone for the next week! Very quick, professional- good comminuication for delivery and polite delivery men :)
Caroline

Excellent service - 21 May
Very accommodating with us bringing our 1 year old to the store, very friendly service, prompt delivery who were thoughtful with the practicalities of bringing in the mattress and taking away the old one. We're very impressed! Would definitely buy from Mattressman again.
Andrew Wilson

very happy customer... - 21 May
We bought a mattress from the Chelmsford branch. What I liked was the salesman did not bother us, he allowed us to inspect all the mattresses until we found the one that suited us. Delivery was only 3 days later, no 6/8 week wait. Delivery was on time and delivery men were very helpful. Would highly recommend Mattress Man.
Andrew Samuels

Excellent service nothing was too much … - 25 May
Excellent service nothing was too much trouble We bought a new bed frame at Broadstairs Kent on Tuesday it was delivered Wednesday and the old one taken away. The rep Martin Cox could not have been more polite and helpful we would highly recommend the store
Beverley Bax

cool charcoal mattress - 11 May
Very pleased with charcoal mattress topper. Takes about 2 weeks to air it, to get rid of the smell but after that you don't notice it. Very comfortable, so pleased I got it as the new bed I bought was too hard. Still gets warm but I am still using it in May so it's not that bad.
Satisfied customer

Great service again - 15 May
Great service again. So pleased with the last bed and mattress we bought for our daughters bedroom that we bought the same again. Great delivery and customer service. Would highly recommend to everyone ??
Barry Beaumont

I ordered this mattress to replace an old one - 19 May
I ordered this mattress to replace an old one and I have to say that it is the best mattress we have had only had it a few days but we're sleeping better than before, and a good price and good delivery would highly recommend.
Keith Humphreys

Our experience with 'mattressman' was excellent. - 08 May
Our experience with 'mattressman' was excellent. From the the sales guy (mattressman himself i think) was very knowledgeable and helpful in every way, not pushy and in your space like some sales types. Delivery was spot on regards timing, we are very happy with our purchase.
Lee Palmer

Very easy to do business with & great service - 10 May
We decided to replace the king size mattress on our spare room and popped along to the local retail site which has 3 bed companies. We were only looking at this stage but Mattressman were the most professional and helpful without any pressure. They had mattresses made in the UK in stock and the price of the old mattress disposal was half of the other 2 so we ordered there and then. The mattress was delivered the very next day by a helpful driver and assistant - very good service from start to finish.
Mark Strickland

EXCELLENT QUALITY PRICE AND SERVICE - 25 May
THE MATRESS I PURCHASED IS ENGLISH MADE AND GOOD QUALITY, IT IS VERY COMFORTABLE WHICH IS A WORRY WHEN BUYING ONLINE AND NOT TRYING IT OUT BEFORE PURCHASE. THE PRICE WAS VERY COMPETITVE AGAINST OTHER SUPPLIERS AND WAS DELIVERED EXACTLY AS AND WHEN THEY TOLD US, I WILL BE USING MATTRESSMAN AGAIN WHEN I NEED ANOTHER MATTRESS.
JOHN PARTRIDGE

Mattresses not delivered on date due - 07 May
Mattresses not delivered on date due, I had to chase to find out why - no reason known, apology given. Next day I was contacted by very helpful agent and told when to expect the delivery and an apology was given. Mattresses arrived when expected. Pleased with mattresses.
Jeffrey Stevenson

Quick - 25 May
Quick, no nonsense ordering and delivery service. Transport went to trouble of covering goods outside in case of rain - as I wasn't in. Product was decent quality - one minor misalignment of bolt and nut.
Muddy

Excellent customer service all the way … - 24 May
Excellent customer service all the way through from shop to delivery. We had paid to have our old bed and mattress taken away but it turned out that a friend wanted it for her daughter. The repayment was dealt with quickly and efficiently. Every person we had dealings with were friendly and helpful and they seemed to have time for us. Definitely five star service.
j lunniss

Shopping in Mattressman - 24 May
Shopping in Mattressman, Stevenage, was a pleasure. After a brief welcome by the manager on entering and an offer to 'be there if required' we were left to our own devises. No salesman looking over our shoulder and pressing us to buy this or that mattress. We made our choice and thed manager came and gave us a bit of good advice and we made our purchase. The mattress was delivered, on time and the men were polite and curtious. All in all a pleasant experience. We can thoroughly recommend them.
Mr Ken Cooke

Good prompt service - 08 May
Delivery arrived half an hour earlier than the expected window, which meant the rest of my day wasn't wasted. Item ordered had a lead time but as soon as it was in stock I received a phone call to arrange delivery didn't need to chase anyone up.
Nicole

Simple to order. - 07 May
Simple to order. Friendly man. Easy to assemble and looks good. Only problem we have is that one of the holes for the feet isn't long enough so a bit lopsided. We need to get it drilled a bit more. Other than that really pleased with the bed.
L Jackson

Excellent service from start to finish - 23 May
Excellent service from start to finish. I needed to change the delivery date which the store were very helpful with. When the mattress arrived the delivery men worked so so hard to get the mattress up the stairs which in the end was successful. Im so grateful for their help. Thank you
Charlotte Morley

Stunningly Spectacular Service - 26 May
Stunningly Spectacular Service. So impressed with how this company operates. I'd heard the service would be good, but didn't imagine it would be ssssoooo good! Ordered the mattress in 3 minutes (completed at 3:59pm), just a minute before the 4pm cut-off time. We had the mattress before 11 the next morning and the whole experience has been unbelievably good.
Faisal Sheikh

Sales man very polite and helpful - 19 May
Sales man very polite and helpful. But prices at Mattress man are not competitive. I was enquiringly about a particular make of bed. Found it £200 cheaper online and no charge to recycle old bed and mattress also as I wanted bed, mattress and headboard they offered me 10% off the 3 items. Mattressman were charging £20 each to recycle old bed and mattress and wouldn't price match. So needless to say I shopped online. Shame as I do prefer to support local shops.
V Eller

The information on my mattress was comprehensive - 12 May
The information on my mattress was comprehensive and allowed me to make my choice. Once purchased their communication was good giving clear information about delivery date and time. Delivery men contacted me 15 minutes before arriving, were on time, courteous, and careful of pictures and other furniture when delivering mattress. They removed packaging and took it away with them. An excellent service I would recommend.
Linda Arnold

Straightforward - 17 May
Simple, straightforward transaction and delivery! Only issue was with trying to sort out help with lifting the mattress! Ideally, a two man delivery and taken to the ro of my choice would have been perfect! I couldn't see how to arrange this option despite knowing it was there!
Amanda kostadinov

Excellent service from purchasing …to delivery - 23 May
Excellent service from purchasing mattress from Henry in store to delivery about 10 minutes ago. Information as to what was going to happen and when was accurate and helpful. Well done . Will definitely recommend you. Thank you
Janet Wilson

We Sleep Easy - 25 May
We have bought two items from Mattressman and have been impressed on both occasions with the service. We had to contact them over one of the items we wanted and they came straight back to us with the answer we needed. We like the prices of their product's and we will definitely use them again when we need another mattress, It is good to know that there is a company we can call on and trust for all our mattress and bed needs
June

Single bed and mattess - 12 May
I ordered a single bed and mattress for my son and would definitely use Mattressman again. The bed was exactly what I was looking for and significantly cheaper than at other retailers. Delivered within a few days and took no time at all to assemble. I'm very happy with my purchase, thank you!
SBF

Fantastic Service - 18 May
Fantastic service, ordered bed side cabinets and was delivered in 2 days. Excellent communication informing me of when my delivery will be with me and time slots. Drivers very polite and helpful. Thank you will defiantly recommend this company to all my friends & family.
Balvinder Bir

Exceptional Service - 22 May
Compared with other companies mattressman are very reasonably priced. The bed frame and mattress we bought from them are really good quality. They offered us weekend delivery which was perfect and even let us know a time slot for the delivery the day before, would definitely go to them again in the future.
Laura

Excelent products at a reasonable price. - 20 May
Purchased a new mattress and two pillows from this company, excellent value and very good quality products. Found the staff extremely helpful and friendly without being overly intrusive while we were browsing.
Stephen

I recently bought an inflatable … - 11 May
I recently bought an inflatable mattress and pump. The mattress is fine but the pump is trash. It lasted all of 20 seconds. I made a few calls and it was agreed that I return it which I did via courier. Still awaiting a response ??
Ian MacDonald

Gary Liddar at the Stevenage branch was … - 11 May
Gary Liddar at the Stevenage branch was very helpful and professional and certainly new enough about mattresses to enable us to make the right choice without any sales pressure. The delivery guys from Norwich were also polite, efficient and friendly.
S Cook

Very friendly and helpful - 22 May
Very friendly and helpful, went in not having a clue where to start about what would be best for me and coming out with a satisfied experience and a bed and mattress which is very comfy. And good quality with style Great service would highly recommend mattress man
c condon

Really pleased with our mattress - 21 May
Really pleased with our mattress - comfortable, great value, delivered on a day to suit us and British Made! Felt sorry for the chap delivering it - one man on his own delivering a mattress is not good (we struggled moving it and there were 2 of us). That said, we are pleased and would certainly recommend and use again.
julie stanley

Fast delivery and on time, good bed - 12 May
Fast delivery and on time, I was even texted my timeslot the day before. Very happy with the bed! Looks beautiful in my room and very easy to put together. Incredibly sturdy, which was my main concern
Shantel

Excellent website … - 18 May
Excellent website including stock levels. Very good service with lots of dates to choose from for delivery. My tricky staircase proved to be only slightly difficult for the two man delivery team. Well worth £20 to get rid of the VERY old mattress. Looking forward to getting a better night's sleep. once the new carpet is laid and I can move out of the spare room.
Mr Eldridge

Excellent - 10 May
Excellent, from start to finish. Stanway Branch, very knowledgeable, listened to what we wanted and gave good sound advice. The salesman knew his product! The delivery was seem less and arrived when they said it would. The bed was easy to put together! Five star??
Shaun Gurney

Another great bed purchase from … - 07 May
Another great bed purchase from Mattressman. Moved house & didn't have time to go shopping, called Mattressman & ordered a double ottoman bed & mattress after getting helpful advice from the salesperson. Ordered mid-afternoon, delivered free by lunchtime the next day. Price was very competitive too, miles cheaper than another local furniture shop. Delivered to the bedroom without problems or fuss. Thanks very much Mattressman - 5 star service!
Janet

Very positive experience - 11 May
Very positive experience. Extremely helpful in the Store Delivery happened exactly as directed Text messages to help to know when to expect delivery Delivery persons very careful and speedy Would recommend every time !
Sandra Bowman

Recommended. - 21 May
Good prices. Shop staff were friendly, informed, helpful and did not push for a sale. Dilivery was included in the price and they were prepared to dispose of the old mattress for a small charge. Overall, excellent.
Jack Hirst

Bed came very quickly - 23 May
Bed came very quickly. Unfortunately the assembly instructions were incomplete. How after a quick phone call I was emailed a copy of the full instructions. Good quality product for the price and excellent customer service.
Mike Lamont

I cannot believe how easy it is to … - 07 May
I cannot believe how easy it is to order a mattress, the service the delivery have been top class, as for the mattress so comfortable soft and excellent quality would recommend Mattressman to everyone.
Christine Fellows

a 1st class service yet again !!! - 08 May
what can i say except well done mattress man excellent service again from salesperson to delivery men sales very helpful in finding us the right mattress and delivery men bringing the mattress to the bedroom and taken plastic and old mattress away they were on time very polite and helpful ,also customer services very helpful .i have shopped here several times and would not go anywhere else a very satisfied customer keep up the excellent work thankyou.
s trimmer

Good old fashioned service. - 13 May
I have to say that this company were a delight to deal with. The salesmen did not push you, but gave advise then let you browse at leisure. The delivery was seamless, the time slot given was exact to the minute and the delivery team were polite and very helpful, even taking the bed and mattress upstairs for me. Old fashioned service.....I will definitely use this company again.
MRS D THORNHILL

Amazing bed at a great price :) - 16 May
We ordered a bed from bensons for beds and it was beyond broken! So i went to mattressman, they were very helpful with advising me on beds and what colour would match my other bedroom furniture :) And free next day delivery is just amazing! would definitely shop there again and recommend to everyone :)
Lauren

Excellent service- highly recommend - 07 May
Excellent service. Only ordered two days before- contacted us with time slot and called 15 mins before arrival. Polite staff who removed old mattress and delivered new one which we are more than happy with. Would recommend.
Lisa S

Friendly - 07 May
Friendly, helpful staff,for both in-store and delivery. I have serious arthritis in most joints and explained this and asked for a high bed and soft but supportive mattress and was shown only items that met my description. I had already visited several other local stores but this chap stood out in how he seemed to know what I needed and didn't try to sell me something irrelevant. The delivery chaps were so helpful in aiding me dismantle old bed and asking where to place the new one, which side I needed the opening on etc.
margaret brookman

Efficient service. - 20 May
Popped into Ipswich store to sample product which I had spotted on line. Nothing was any problem, laid the mattress topper on the floor so my son could check he liked it. Ordered in store and was then text a one hour delivery slot. Arrived on time and every thing fine.
K Darby

Very professional salesman knew what was reqired. - 19 May
Very professional salesman knew what he was showing us after we told him what type of mattress was required i will recommend mattressman again and again.We had our delivery after the phone call from delivery men and were extremely happy as they were very helpful by taking the mattress up to our bedroom.I would like to mention that if all your drivers are as helpful and so polite as the two gentlemen your company will go a long way.Thankyou again from a very happy customer.
Mr. Barry van Steeden

We called at the Norwich store just … - 21 May
We called at the Norwich store just before closing, we were taken care of & made a purchase not hurried The bed was delivered 2 days later, the delivery men were polite & communication was great. The bed is well made despite being lower end as only a guest bed ,but we are very pleased.
Brenda Bentley

Excellent service and the knowledgeable … - 12 May
Excellent service and the knowledgeable information given by staff was very valuable. delivered to on time and by capable friendly delivery men. Altogether a very good experience. I would recommend mattress man to anyone .
Dave Moorhouse

Needed a new bed frame.... - 12 May
Needed a new bed frame as the 2 year old jumped on our last and broke the slats, Looked all over the web and found a very reasonably priced double corona from these guys. Pretty much got email confirming order and was subsequently kept up to date from the off about dispatch and expected delivery date which itself was 2 days. Perfect experience, Thank you
Rob

Called on a Sunday payed for the … - 14 May
Called on a Sunday payed for the mattress and protector the mattress arrived Tuesday morning that was 3 weeks before dreams could and £60 cheaper very happy The only down side was the protector which garentees the mattress didn't arrive I had to call up they then sent that out 4 days after the mattress so no real big deal I always use mattress man and every time I've been extremely happy with all the mattresses even now 2 years on they are like new
Andrea B

The man who helped was extremely … - 07 May
The man who helped was extremely helpful and professional, and whilst I only came in for a memory foam cushion, I will definitely be coming back when we buy a memory foam mattress in the next year or so. He definitely reversed my opinion of businesses like this! Thank you for the help.
J Goga

Service was 100% from start to finish … - 23 May
Service was 100% from start to finish from my phone call to ordering wrong mattress to refunding me very fast then to reordering again all was dealt with in a very efficient way customer service 100%.The delivery driver was one of the best delivery guys ever had friendly helpful even bought matress into the house very kind .
Mandy Baker

Ordering process was great up until the … - 15 May
Ordering process was great up until the delivery guys turned up at our address. We told him what room to put it in as it states on the delivery confirmation email. The driver said every delivery he makes everyone tells him where the customer wants it. Not sure if it's a communication era but the driver needs to be informed that it's his duty to place items in a room of choice. Plus he was a bit arrogant didn't look pleased or happy but never mind. The mattress is great though we love it ??
Christopher Wilson

what a bad experience??????????????? - 17 May
i bought a bed frame and mattress from them but the delivery driver was rude, use swearing word in front of my 4 yrs old boy.it was really bad experience and complain to the customer service with video but I don't think so they care about customer. I will never go there again and even will share experience with other friends and family too. .
M Khan

MATTRESSMAN IOW - 09 May
Hi there. Recently bought a new Sherwood bed and mattress from Mattressman Isle of Wight. I was seen and served by Elisabeth Bradley who is the manageress there. Was incredibly pleased with standard of service I received in particular how polite and approachable staff are in there. Would thoroughly recommend this company.
Francesca Natalie Tess Wilkins

We are not happy with the extra charges … - 09 May
We are not happy with the extra charges for delivery,when our items were delivered late which caused us lots of stress as we had to cancel important meetings.Why charge customers for morning delivery when you can deliver the items on time any way?
Tereza Marie

New Great grandson - 13 May
My Grandaughter visits often with her Husband and son, and he is getting too big to sleep in his carrycot, so I bought a German fold up cot/playpen and needed a matteress . It was delivered when they said and it was excellent
Mrs Roma Dunk

Ordered mattress online - 14 May
Ordered mattress online, wasn't in stock when ordered, but within a few days we were contacted to arrange a delivery date. Was given a 2 hour delivery slot, which was text to us the day before. Only negative was we were also told we would get a further text 20 minutes before delivery, but this didn't happen. The mattress was great for the price and would recommend.
Wilson

Great staff in shop let down by … - 10 May
Great staff in shop let down by delivery, part of order missed on delivery day, staff need to learning customer service when making deliveries.... what's not an issue to them can be a problem for those waiting for their items, including having to take time out to be home for a second delivery, due to error when loading vans and run sheets
TRAYC DONOVAN

Smooth service. Will use again. - 19 May
The purchase was a smooth process, selecting time slots was straightforward too. The delivery driver arent ones with many words but they are very strong. Overall the service was smooth and as expected.
Chan

Excellent service all round - 08 May
Excellent service all round, from store staff to delivery drivers. After we were given the date of delivery, We were sent a text message by the driving and delivery staff, giving us a 2 hour window for delivery. This was done the evening before they came. The following day, about half hour before arrival, they called, to make sure were in, as they were on their way. Very pleased with the professionalism of Mattressman.
D.S.

Great choice & service ftom Mattessman! - 08 May
Very impressed with the service from Mattressman and the quality of our new mattress. Plenty of mattresses to choose from on the website and guidance for making a suitable choice. Delivery within 2 hour time-slot was useful as well as a quick call to let me know they were on the way. Highly recommend.
Mrs R Moles

Great customer experience - 23 May
Great customer experience, very knowledgeable staff member helped me choose the right mattress based on my preferences and delivery was a breeze. Fantastic mattress and great quality, really happy, Thank you Mattressman
c wilkins

Perfect - 15 May
You send email day before of estimated time to arrive. You called 30 minutes before you arrived. You offered help upstairs to our bedroom. You take the old mattress away and you have good prices. Perfect customer service. Thank you
Ales

Our new mattress - 19 May
It is nice to be able to go into a shop and find the perfect mattress, and also to be dealt with by a none pushy salesmen. Also I must mention the delivery men who took the mattress up a tight staircase to the bedroom taking a big picture down and replacing it back afterwards. A first class experience both the shopping and the delivery.
Douglas Edden

Very pleased with the service only … - 10 May
Very pleased with the service only problems i had were they were only going to take my old mattress not bed base as I hadn't been told you have to pay for each item to be removed but after contacting them they did remove it. The instructions for putting my ottoman bed together were ok to a point but confusing when trying to put mechanism together lovely bed and mattress
eila ward

Great product, value and service - once again - 09 May
Great product. Great Value and Great Service - yet again. This time a new oak frame and mattress. Really good web site with huge range of products and easy delivery options. I chose the delivery day and then received a text 24 hours in advance giving me a time slot and then the delivery guys rang when they were near. Thank you team - commend you to anyone.
Terry P

Very happy with my mattress and the … - 22 May
Very happy with my mattress and the service received in store. Mattress was out of stock when purchased in store but was very fast to become available. Was contacted promptly to arrange delivery and was provided with a 2-hour delivery window which was fulfilled. Delivery associates were very gracious in removing old mattress (we had brought this down earlier in the day) and taking new mattress to bedroom. As mattress is vacuum packed and is delivered rolled, we weren't able to check it was suitable before the delivery drivers left. Luckily there were no issues with the mattress.
S Unsworth

This is the 4th time I've used … - 07 May
This is the 4th time I've used mattressman. Very good service from start to finish. They kept me up to date when mattress would be delivered. The drivers rang me up before hand just to say they were running early. They were very polite and brought mattress in quite happily. We highly recommend.
Moira Summers

Excellent! - 08 May
Very user friendly page showing products with full descriptions and plenty of custumer reviews to help you finalise your choice! Delivery options are offered to best suit your situation(bring to your room or just your doorstep etc) and items are delivered in a timely manner. The whole process is hassle free and the quality of merchandise is second to none! Can't recommend highly enough. Thanks Mattressman??
TG

Great service and communication - 08 May
Great service and communication. Daughter loves her new bed. Word of warning though, if using a power screw driver use a low torque setting. The bolts that hold the bed togther are not the best and it is very easy to strip the heads of the bolts. I ended up throwing the bokts away and using proper steel ones. I would recommend Mattressman any time for service and price. Stuart
stuart milburn

Very good service.Excellent quality … - 06 May
Very good service.Excellent quality products :single divan,mattress topper,mattress protector and pure latex pillow.All items delivered promptly by very helpful guys. Thank you.
J Gray

The best shopping experience - awesome - 15 May
Excellent experience with Mattressman, easy internet order, super quick next day delivery offered, email confirming order and delivery slot, nice courtesy call from driver 20 minutes before delivery, polite and professional guys dropped it off, superb product, I cannot recommend Mattressman highly enough, it's been one of the best shopping experiences I've had lately..puts the big boys such as Argos to shame, well done and keep it up!
David Sharpe

the sales staff were very helpful and … - 13 May
the sales staff were very helpful and pleasant and allowed us enough time to make a decision without feeling pressurised. delivery booking was smooth and delivered on the day that was appropriate for us. the prices were very competitive. delivery drivers were very courteous and placed mattresses were we wanted.
Matthew

We have just had excellent service from … - 12 May
We have just had excellent service from Mattressman. Because they have so many beds to try out we were able to choose by trying. Their delivery service was amazing, next day promised, delivery times given and adhered to. Those delivery guys deserve a medal for taking those heavy mattresses right up to the bedroom and they were very courteous. We got our first choice of mattress wrong. We didn't realise how heavy a 3,000 spring firm mattress would be. Mattressman Customer Service quickly resolved it for us and we now have a 1400 spring medium Viscount model which we are delighted with.
Mr & Mrs Fawkes

Excellent company to deal with - 08 May
Excellent company to deal with. Purchased a bed frame and mattress from the Norwich Branch. Staff were really friendly and helpful. Excellent value and quality for money and free delivery which is not the case with other companies. Chose day of delivery and received a text the night before with a 2 hour time slot. Would definitely chose Mattress Man again as very happy with new bed frame and mattress.
Linda

Happy with the product and the … - 19 May
Happy with the product and the delivery. Website misleading though, it states next day delivery, but this is not the case to all postcodes, this should be made clear. I delayed ordering as i didn't want to receive too early only to find when I went to the checkout it would be a week before delivery, luckily it arrived the day before my guests!
JANE BLAKE

as it says on the tin - 12 May
as it says on the tin, nice competent staff on phone and delivery team. Bed comfortable and makes me wish I had found you sooner. Only drawbadk is sending this request in the early hours of the morning. Office hours or even 08.00/ 21.00 hrs are now corporate policy for award winning policy for marketing teams. Upgrade of hours would be appreciated.
Grania Burke

Great product and worth the wait :) - 15 May
Great product and worth the wait :) Customer service were very helpful in reassuring me the product was on its way - only slightly delayed with bank holiday. Delighted with the custom-made (extra length) mattress complete with Hynos certificate.
Chris Payne

Great service and products. - 17 May
Helpful staff in store. communication as promised about delivery times. I also used the live chat to ask a question and they were very helpful. Products arrived on time and in perfect condition. Don't try asking for any discount though, won't happen.
Jackie

Silent Night Special Sleep Mattress from Mattressman. - 17 May
Mattress is very comfortable. Excellent value for money. The delivery team were very polite and helpful. They rearranged their run to avoid my daughters exam times. They took their shoes off of their own accord when entering my house. I can't fault any of the team at Mattressman.
Mrs Escott

Excellent
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