Got the wrong mattress - 16 Mar
One of their live chat team recommended a mattress which was supposedly medium bordering on soft. From reading the reviews of the mattress on the site, most of the customers had the same opinion. Ordered mattress, it looked nothing like the one on the site, and was as hard as a rock. Hard to believe it was the same bed.
Going to cost me £55 to return it, not happy at all.
Very pleased with service quick fast delivery - 16 Mar
Very pleased with our mattress.after myself and my husband waking up with a backache every morning we decided it's time for a new mattress.and we are so glad we did.the silentnight mattress is very comfortable mattress.we are both having a really good nights sleep.would defiantly recommend.
New Bed & Mattress - 21 Mar
Very pleased with new bed & mattress.When we ordered it in the shop salesman was very helpful,delivery men were very good.It is a self assembly bed instructions very clear it took about 2 hours to assemble.
Great service - 14 Mar
Ordered ottoman bed and was delivered in less than 24 hours.
Bed takes quite a while to assemble and can be tricky but the final result is great.
Comfy bed at a bargain price. We didnt realise how much stuff could be stored underneath. Great for all our camping gear.
Love it :)
Excellent service - 21 Mar
I was a little nervous ordering from Mattressman as it was not a name I knew. However, every aspect of the service has been excellent from the the advice in store to the delivery. I would certainly be happy to buy from Mattressman again and happy to recommend them to anyone. Thank you very much.
jane , Nottingham
Excellent service - 13 Mar
You don't purchase a mattress on a regular basis so when you do you need good advice and prompt service. Mattress man did not disappoint us,the mattress we chose turned out to be an excellent choice no regrets.
Excellent company - 19 Mar
Needed a new headboard so decided to try Mattressman, sales person was very friendly and showed me the colours and material the one I wanted came in. Although they didn't have it in stock, he arranged for one to be delivered the following day and rang and gave us a two hour window in which it would arrive and it did. Very happy with the quality of service and the product. Would definitely recommend them.
Great product. - 08 Mar
Have now had our wooden bed base approx three weeks. Easy to place the order and make payment and delivered very quickly, on the next day. We love it, it's very sturdy, a great product and at a great price too. We had to laugh at the 30 mins to assemble, and you will need more glue than was supplied. We are in our mid 60's, and if we can put this bed together, so can you. BUT it did take us two half days to complete the project, ha. Then time for the glue to set. Would recommend the seller and the product.
Store service great! Delivery service great! - 20 Mar
The assistant in the Peterborough store was lovely and helped with my choice. The delivery was on time and I think it's great that they give you a 2 hour window AND the call you when they are on their way. 5*
Lisa from cambridgeshire
Used this company before - 11 Mar
Topper arrived as planned. On opening the topper cover was marked in 7 places, looked like dirt. As outer covering is detachable this was easily remedied with a quick wash in machine. It is a very comfy topper and a welcome addition to my bed as old mattress was causing me arm and leg pains. I have bought from mattressman in the past and have recommended them to friends. A plus service. Thanks again.
Convenient, reliable and well priced - 16 Mar
Stock levels are shown on the website and if the item is in stock and you order by 4pm you get it the next day or can choose a day for delivery. Great selection of items in stock, prices are good, there are some cheaper sites out there but being able to choose the day of delivery is a real plus. I've used several times and will continue to do so and recommend to others.
Purchase of a double mattress - 21 Mar
I have bought 4 mattresses from the company. All have been delivered promptly and represent excellent value for money for a high quality product that would cost a great deal more from other retailers.
Great service - 14 Mar
Excellent delivery service, friendly drivers and arrived a minute after their alotted slot had started.
My own suggestion would be that originally is says 7am to 7pm and it wasn't until the day before that it gave me a two hour time slot. If they could give that time slot a bit earlier it would have made it easier to plan my day.
Excellent service - 17 Mar
I ordered a wooden king size sleigh bed. It was delivered on a date and time that suited me. The driver and his mate were very helpful. The bed was easy to construct and all screws etc were included together with instructions (not in Chinese!). Good experience. Would recommend.
Fast delivery - 14 Mar
This was so easy. Ordered online. Chose delivery date and it all happened according to plan. I received a text to say an approx time (2h slot) on the day and they took the old mattress away. Thank You!
mattressman delivery - 21 Mar
Shop experience was generally good. However the two delivery guys just plonked the mattress in the front room and didn't take the mattress up to the bedroom. So in my book that was pretty poor service. Was a struggle to wrestle it up myself
goodnight mattressman! - 11 Mar
I was about to order our bed online but we were unsure which one to order as there is so many to choose from, so I rang for some advice and I spoke with a very knowledgeable and helpful person (cant remember his name sorry) who took the time to advise us regarding the types of mattresses that we needed, We ordered our new divan received it quite quickly and lo and behold it was just perfect so a big thank you to mattressman and all the staff.
Buying a Mattress - 08 Mar
Decided to take a chance on buying from Mattressman after searching for a mattress which we needed urgently. Wow what service, I ordered the mattress (after reading good reviews) lunchtime and it was delivered the following morning. I would most definately buy from this company again without hesitation. Thank you Mattressman.
EASY! - 08 Mar
I ordered a King size bed (Sienna Light Grey model) on Monday night. It is midday on Wednesday and the bed is up!
Easy, hassle free ordering and delivery. Paid £20 for them to take away the old bed which happened without a fuss.
Constructed the bed myself in half an hour (I'm a 24 year old female..!)
Really easy to put together and looks so great.
SO HAPPY with this bed and mattress man.
Quick, easy and reasonably priced - 20 Mar
Had no issues with Mattressman at all, me and my partner went in on the Monday, ordered our mattress for the Wednesday (could've had it next day but we missed the deadline). We paid to have our old one taken away for an extra 20 quid. All we had to do was take the sheets off our old one and that was it, they did everything else. Would definetly purchase from here again.
Great product - 11 Mar
Bought two mattresses, good price and great quality. Assistant in store was helpful and knowledgeable about there products. Delivery ran smoothly, arrived when expected , delivery guys were helpful and a credit to the company. Happy to recommend this company.
excellent service - 15 Mar
Quick and careful delivery of our new mattress, the silentnight 1000 pocket.....which measures under 5' !! not what I would call a standard king size. Apart from that it is very comfortable and on the firm side of medium
Good service but mattress rather hard - 13 Mar
The shop assistant was very helpful and not pushy.
The mattress was delivered in a timely manner just a few days later, the delivery guys took their shoes off and put the mattress on the bed, and removed the old mattress for a small charge.
The mattress feels firmer than the one we tried in the shop, so it is not 100% comfortable and we are still getting used to it. Perhaps the one in the shop had been softened by customers trying it out?
Good company - 19 Mar
Ordering process was simple and you can choose a delivery day which is great. On the day before I received a 2 hour delivery slot and this was accurate. Delivery people friendly and helpful. My son loves his new big boy bed. Thank you!
Great range of beds for all prices - 07 Mar
bought a 'budget' matress for £200, and it's far better than the £££ ones I got from other bed and matress suppliers. Sales men were helpful and no pressure. Gave us time to look around and ask questions. Recommend trying these guys out before getting conned by the regular go to places ;) you know who they are ;)
Excellent service - 17 Mar
From ordering to delivery the experioence has been very impressive. The Divan bed including frame, mattress and headboard combination were easy to choose from the website at reasonable prices with free delivery. The communication was clear, timely and delivery was within the 2 hour time slot I was allocated. All items received well packaged and delivered with care. Overall an excellent experience and I recommend them without hesitation.
Incomplete order - 16 Mar
Received the bunk beds - without all of the barrel nuts required. When I ordered the Taylor bunk beds, it stipulates on the website that these can be separated into two beds, however, on the instruction leaflet which came with them, there is a warning stating, not suitable to be used as two single beds. This was the reason I ordered them in the first place. When I emailed to query this, I received absolutely no response.
Mattressman gives good service and good value for money. - 17 Mar
I ordered a bed and mattress on a Friday, they were delivered on the following Monday. The mattress is excellent and great value. The bed frame has some poor welding, which doesn't affect its purpose, and does not alter my opinion that I have received a great deal from Mattressman. I have bought from them previously, and shall use them in the future.
Had a completely different mattress in mind - 14 Mar
When we went to Mattressman we had an idea that we would like a Hypnos mattress but after the advice from the staff at Mattressman we chose a different mattress. I have already noticed a difference with the new memory foam topped firm mattress. I used to get knee pain and hip pain and now this has gone since getting the new mattress. You just don't realise how important a supportive mattress and a good night's sleep can make. Well done staff at Mattressman ... supportive information without pushiness then just left by ourselves to make our decision.
Delivery - 08 Mar
King size matteress delivered by one man. This was a two man lift. The product was deivered by turning over and over length ways. I was unable to help as I have had a heart attack, plus spinal stenosis. Apart from that I have no complaints. Yours sincerely Mr R P Oliver.
Amazing friendly service - 23 Mar
Great price, super speedy delivery with friendly helpful delivery men. Really thick mattress that took a couple of days to get used to after having a memory foam one for years but now having much better nights sleep and no more back pains in the mornings.
Complicated.... - 20 Mar
Great service delivery came on the day i wanted and the delivery men took my purchase to the room it needed to be.
Making the bed was a little tricky as I had some nuts missing but they arrived 2 days later and u definitely need 2 people to put the bed together.... a nice looking bed after I finished.
Excellent Service - 08 Mar
From ordering to the delivery Mattressman provided an excellent service. Next day free delivery, with a timed slot and a very friendly and helpful delivery man where nothing was too much trouble. Mattress itself was spot on and just what we wanted for my daughters mid sleeper. I would definately recommend and will be purchasing further mattresses in the future
ottoman bed frame - 23 Mar
I am a 76 yrs old lady I ordered and received a ottoman bed on line this was delivered free and on time .I put the bed together myself via the easy to follow instructions I am more than happy with the result and would recommend Mattressman to anyone wishing to purchase a bed
Review Matteressman Chingford - 15 Mar
Sales rep from MM was very good and polite. No pressure to buy. Stock was available for next day delivery which inc free delivery.
Delivery arrived on time. Excellent.
I also enq with bensons beds. 1 week wait, £40 delivery.= RIP OFF.
summer time duvet - 16 Mar
Prompt service, delivered in a two hour time slot. Very pleased with the quality and price of the king sized 4.5 tog duvet on cost £10. £7 delivery charge per order, but it's free on orders over £45 I think. Nice company with really nice helpful staff.
Excellent service - 22 Mar
We walked into the shop, made our choice with the help of the kind and friendly staff, placed our order at 3.30 and it was delivered at 11.30 the next day. We were given a 2 hour time slot on the evening of ordering and the delivery drivers were prompt, efficient and polite. A truly excellent service.
Absolutely delighted!!! Outstanding Service and Delivery - 14 Mar
We needed to replace two single bed mattresses but had no idea what to look for... Sound, clear advice and recommendation resulted in an order for three mattresses (my daughter decided she'd have a new one too). The Order was placed and arrangements for next day delivery were confirmed. A promised telephone call before delivery was received and all three mattresses were received.
Exceeded expectations on quality and service - will be using again soon for replacement of Double Bed mattresses, wouldn't go anywhere else now. Absolutely delighted!!!
Girls bed - 18 Mar
I found the website easy to find what I was looking for with a huge choice of products, ordering and payment was easy and delivery was quick and on time, the item was as stated and easily assembled, a very pleasant shopping experience and a happy girl with her new bed.
R A Wright
Excellent Service . - 22 Mar
I needed a new Mattress ,i recently moved house , so didn't have time to look for one , went on hols in a cottage and the Mattress I slept on was perfect , I took the name and type of it , went into Mattressman shop when I returned and within half an hour I had bought the perfect mattress , the salesman really knew his stuff , Very good and quick service .
What value! - 23 Mar
I was dubious about ordering such an inexpensive item but thought I would give it a go. First dilemma was colour. Actually, not a bad match considering it was done online. Secondly, fit . Again, not bad , it's basic but the actual headboard looks great. Overall, I'm very impressed. Delivery was efficient and informed. Well worth 5 stars!
Great company - 17 Mar
We wanted a mattress with a 5 year warranty and a specific make up. We thankfully found Mattressman and the type of mattress we wanted. The website is easy to use, the customer service was excellent, faultless delivery, we both really love the mattress three weeks in and overall it is great value!! Will recommend Mattressman!!
Great bed - 08 Mar
Have been looking at this bed online for a while and was waiting for stock to come in,when it did was very pleased to notice it had also been reduced in price ?? Only gripe is asked for delivery after dinner to be told that they don't set times. Very pleased with the bed which looks great in our bedroom
Fabulous service! - 19 Mar
I had a great service from mattress man. The staff in the shop are friendly and helpful. The delivery was on time and fast and efficient. I had the best nights sleep in ages on my amazing new mattress!
Hotel Rest Deluxe 5' Mattress - 15 Mar
Perfect service from start to finish. From my initial telephone call, to visiting the store in Nottingham where I placed my order, to the delivery 2 days later. Fast and efficient. The mattress is also perfect & very comfortable. Well done!
IMPRESSED !! - 21 Mar
Never heard of Mattressman till went on internet needed odd sized mattress so decided to take trek up to Milton Keynes so glad we did Ian the manager so knowledgable on everything to do with mattresses , pillows etc didn't feel we were being pushed into sale unlike more famous bed stores if delivery is as expected will definitely be going up again to get next bed in near future and we also found it good value Give it a try !!!
Mr Colin Barr
Service you can re-lie on! - 14 Mar
We needed a replacement mattress in a hurry but some places need 21 days notice! Not Mattressman! Next day really means next day! When the mattress was delivered...on time! It was in excellent condition and the delivery driver and his "mate" where nothing but help and courteous; a credit to themselves and the firm. Excellent service all round! I would definitely recommend Mattressman to a friend.
Great customer service, poor delivery - 12 Mar
Can not fault the customer service for the sales team in Coventry. I paid for the weekend delivery service due to not being available during the week for free delivery. The delivery men where insisting that they do not take the items upstairs. I managed to get them to take the mattress up as it was bloody huge but I had to carry the bed up myself. Considering this is a bed store and most bedrooms are upstairs (unless you live in a bungalow) I think it was a bit of a joke. Please change your weekend courier or teach them some manners. Deodorant wouldn't go amiss either......
Great bed and fab service - 12 Mar
Great customer service from start to finish. Sam was great help in the shop and the delivery communication was spot on - had a text giving 2 hour time slot day before delivery and a courtesy call when they were on there way. Fabulous service!
I love my bed!
GREAT SERVICE AND ADVICE - 19 Mar
We visited the Corby Store to look for a mattress to replace our existing one which was overdue for replacement.
The store manager Samantha Napier was terrific; she gave excellent advice and plenty of time to look around and think about what we wanted - no pressure sale here.
We found exactly what we were looking for and the mattress was delivered two days later by two extremely polite delivery drivers.
If you need a mattress come here - Mattressman is highly recommended!
Our experience at mattressman - 08 Mar
We told salesman what we wanted and he showed us exactly what we were looking for.We could have had it delivered the next day,and the delivery boys were brilliant bed assembled in no time,and free delivery,and they take old be d away for a standard charge.Happy customers ZZZZ
Great service - 20 Mar
Kept informed at all times about delivery . Was delivered early by very helpful guys . Checked all packages before leaving . Assembled bed and was not disappointed great product and looks fantastic !!
Best bed at best price. Quick and friendly delivery. - 08 Mar
Having looked around and laid on a lot of beds we chose the one we wanted and mattressman was by far the best price. The staff at mattressman are very knowledgeable and able t answer any question you may have.
Next day delivery and friendly delivery guys put the bed upstairs for us.
So all in all a great service from start to finish , would recommend.
Great Company - 23 Mar
We tried out the mattresses in the Milton Keynes showroom on Wednesday. Ordered that evening and the new mattress was delivered on time on Friday morning of that week. Free delivery too. Our old mattress was taken away for £20. In all excellent service. Helpful staff and prompt service.
Only criticism was the difficulty in using a code for a £5 reduction online and paying either with my debit card or PayPal. In the end for some reason I had to pay via Amazon.
Seemless from start to delivery - 08 Mar
I would advise anyone go try the mattresses out before buying. I ordered online and on the day of delivery the delivery men rang to let me know they were on their way and how long they would be. They delivered the mattress to an upstairs room. No fuss. It took a little time to settle and get used to the mattress but now I enjoy a lovely nights sleep.
Great Service, Great Ottoman and Mattress - 14 Mar
Delivery Service great, kept informed when the bed would arrive. Ottoman easy to put together as long as you read the manual and have all your parts ready to hand. Mattress is just what I needed, nice and thick, and a firm mattress, just what was required to sort my back, Will be recommending to friends and family, quick reliable service
Delivery - 21 Mar
Recently had a delivery and was very happy. There was an issue with one of the items but this was soon resolved and a replacement product delivered within 48 hours. The delivery guys were very good and helpful and brought the heavy items into the house not left on the doorstep like other companies (John Lewis).
Lovely bed - 16 Mar
Ordering from matteressman was quick and easy it came as promised is strong and sturdy looks lovely in my daughters new bedroom, only little thing is there is probably an extra inch all the way around the double matteress but once the duvet is on you can't really see it!
helpful staff - 10 Mar
Salesman at Nottingham branch gave us good and unbiased information when purchasing our new bed,after sales service polite and efficient,delivery was in the two hour slot and phone call 30minutes before arrival . Delivery men was quick and helpful.
Brilliant service - 13 Mar
Great service no sales pressure, my mum was well pleased she ordered a mattress at 14.30 had it delivered 08.50 the next day. The delivery guys even unwrapped it and put it on her bed for her as she is 81 years old and blind.
Good work guys at the Stevenage branch
Super fast delivery, great product. Very pleased with the service. - 18 Mar
We were in a rush to buy a good matress for some family visiting us, we found Matressman online and we selected a Silentnight miracoil firm support matress. They said it was very comfortable and slept really well. We were also happy with Matressmann who delivered the matress the next day at no extra charge, we will definetely recommend this company. Prices very competitive compared to the high street.
Gabriela Juarez Martinez
Smart but a bit soft - 13 Mar
Mattress advertised as medium/firm but more soft/ medium. Good quality and value for money. Nice looking. Delivery prompt but delivery man was on his own and me being a senior citizen was not much help with the king size mattress. Would use this company again.
First time buyer online - 22 Mar
First time i myself had bought online & was so easy to do. Even better that it was delivered next day for FREE!! Could'nt believe how easy it was to put together, end result was fab! My 11yr old Son's oppinion "WOW" so one very happy Mam. Had plenty compliments of other's also which i add my high recomendations. All in all one very very satisfied customer.
Good customer service and delivery - 13 Mar
Went into the Nottingham store and was helped by James who found exactly the bed we had been looking for (crushed velvet sleigh style) on the stores website as they didn't have one on display. The price was the best we found and the delivery was at a date to suit us and came on time. Very happy
Would highly recommended Mattress man. - 12 Mar
Excellent service in shop, very helpful without being pushy. We were asked if we needed any help then left to look around. Delivery prompt and very efficient. Bed is excellent, very well made and extremely comfortable, easily assembled by my husband and myself. I would highly recommended Mattress man, excellent service from walking into the shop.
MRS LISA WHITE
Top Form - 14 Mar
This is the first time I bought a mattress so quickly normally i would have wait a week or two for them to order it in then have them deliver, the site is so easy to use,you choose you pay they deliver, delivery was free the mattress is great best sleep I have had in a while
Kept up to date with order and delivered quickly - 22 Mar
The Eleanor Ottoman beds we ordered were lovely. I had to re-position one of the side-rail brackets as it had been fitted incorrectly but nothing that even someone with basic diy skills couldn't accomplish. Overall, a very nice piece of kit, especially at the price.
Good Quick Deliver - 15 Mar
I phoned at 1030 in the morning and asked if they could possibly deliver a bed frame and mattress the same day and with in the hour the products were delivered - brilliant service, couldn't ask for any more.
New Bed - Easy Sleeping - 11 Mar
Great dealings with mattressman. Delivery guys unforunately arrived whilst my wife was on the school run but were very accomodating and left our bed exactly where specified and discreetly tucked away. The bed was a doddle to assemble and really looks a treat. I would have no hesitation in using mattressman again.
Very good service - 17 Mar
I asked questions via email before purchase and they were answered promptly.
Easy to choose a convenient delivery day. Very worthwhile to pay £20 for removal of old mattress.
Delivery team were very pleasant, cheerful and helpful.
Urgent need of mattress. - 17 Mar
Needed a mattress urgently as husband coming out of hospital. Bought late (3pm ish) Friday. Young man who served me, in Lincoln, extremely helpful. I was happy to pay for a courier to deliver Saturday. Courier used excellent. Mattress arrived 7.50am Saturday morning. Worth every penny for delivery. Mattress super! One very happy bunny!
Good advice, great customer service and products?. - 18 Mar
Staff are welcoming, very helpful, yet not pushy, found the right mattresses through trying a good selection.
Writing this while reclined after a very comfortable and relaxing nights sleep on our new mattress.
Super comfy mattress, speedy delivery, polite service! - 12 Mar
We love our new memory foam mattress. Very happy with the next day delivery. Delivery men were very polite, took their shoes off without me asking them, which is a massive plus as I have light coloured carpet on the staircase. This was our second purchase from mattressman.
Great service - 13 Mar
I have been searching for a firm mattress for a while now, come across a few but just havent been the one. I found a firm mattress through this website which I took a leap of faith on. The mattress came very quickly and I haven't slept so good in years. Definately recommend this company and would use again.
mattress - 15 Mar
I was happy and impressed with how supportive and helpful Nick Christie was in helping me choice the right mattress for my health needs, if any of my friends should need bed frames or mattress I now where to send them.
Excellent Service From Start to Finish - 13 Mar
I needed a special size mattress which I was able to order on line - it came in even quicker than expected and was delivered very promptly. The two guys who delivered were excellent also. Taking away our old (extremely heavy) mattress and putting the new one in place on the bed.
The whole experience with Mattressman was 5 starts.
Delivery Incorrect - 13 Mar
3 out of the 4 boxes delivered were incorrect. I called the helpline and a new delivery was arranged for the following week. The lady I spoke to was very helpful and apologetic, but it was frustrating that the delivery was incorrect originally.
Fantastic service! - 15 Mar
We found the sales man Gary so helpful at the stevenage store. He assured us you didn't have to spend a fortune for a good quality mattress. The delivery guys were good. One thing that stood out for us was the customer care afterwards. We had a problem with one of the divan drawers getting stuck and after just one email customer services sorted a replacement to come the next day. Fantastic!
Advice and service excellent! - 12 Mar
We had been searching for a mattress for ages - went into Mattressman and received good advice - like the way the firmness of the mattresses is clearly shown - no hard sell either! Ordered mattress on Sunday - received it on Tuesday!
Stress free and very helpful and cheery team - 23 Mar
Thank you to everyone involved in helping me get my bed both ordered and delivered. Completely stress free, and withba delivery time of around 07:50 who can complain! Perfect. Thank you. Andrew Little.
The name of the game is comfort - 22 Mar
Went to our local Mattressman outlet, to check out types and prices of a new double mattress. Lots of choice, easy to understand product features and price display. The staff were very helpful without being pushy, once we had made our choice the ordering and delivery details were simple, job done, mattress delivered today.
Really good in store advice - 16 Mar
The salesman in the Peterborough store was informative and gave good advice, as a result, I have now purchased a total of 2 mattresses and 1 bed frame.
The bed frame did not cost much money, but will be adequate as a guest bed. The Restopaedic mattress purchased to go with this frame was described as "fantastic" by the guest who slept in it.
The British Bed Company Baron mattress is extremely comfortable.
Delivery service was as described by the salesman - efficient and on time.
Roma otterman bed - 22 Mar
This is the second time I have used mattressman and there service is excellent, i ordered a roma otterman bed base about 3.30 in the afternoon and it was delivered by 11.30 the next day. The bed took a bit of time to put together but is straightforward and looks great when finished. Mattressman have provided a first class service and i would happily recommend them to anyone
Fantastic service - 23 Mar
The quality of products is really good. I bought my new bed and mattress both in the sale amazing bargains.
The service from ordering to delivering is great. It's a 2 hour time slot so your not waiting in all day for it to arrive. I would definitely use the service again
Restopaedic Restapillow 1200 - 15 Mar
Would definitely recommend mattressman quality mattress great price so comfortable really pleased delivered in 10minutes of the 2 hour window
Easy reliable helpful great advice super value will definitely use again recommend you do too
Great Service - 10 Mar
I rang to ask advice and order a mattress over the telephone because I couldn't get to a store. I was recommended a suitable mattress within my price range and bought it and had it delivered the next day. Very happy with the service I received and would recommend to anybody.
Great service, great mattress - 13 Mar
We were welcomed into the shop nicely and the shop layout was explained to us. We spent a long time lying on mattresses in which time the staff didn't bother us, but answered questions in detail when we asked them. We bought a mattress and organised a delivery day (2 days later). The day before delivery they texted to let us know the delivery time (within two hours). They came 10 mins before the delivery slot and moved the mattress in well. We took the packaging off and lay on the mattress. It's very very comfortable and I've had a few very good sleeps the last few nights :D
Excellent! - 18 Mar
From the moment we walked into the show room to the delivery of the mattress. Very professional. No pushy sales .Just Well informed with good product knowledge. A timed delivery completely stress free.
Great product. Very competitive price !
MR. MARK TAYLOR
Very easy purchase - 24 Mar
This is the easiest purchase I have ever made, the website is very easy to use and the next day delivery is great. The delivery guys were very polite and the text to tell you your delivery slot so you are not left waiting all day is helpful snd saves frustration.
Surprisingly expert service - 12 Mar
Let's be honest, I went to Mattressman for the prices & delivery. I was pleasantly surprised to be given great advice in store (& not the sort of advice that just recommends the most expensive item in store!) & the mattress we chose with their help is great.
Fantastic service - 17 Mar
From ordering to delivery we had only one hiccup which was resolved very quickly.
The price and quality of the bed we bought is unbelievable. We are very satisfied with our purchase and would recommend to anyone.
Silentnight Mattress - 16 Mar
I am very pleased with this mattress. I suffer with back pain and I have found this mattress really comfortable. Delivery was excellent with a 2 hour time slot given. I would definitely recommend Mattressman.
What great service before and after - 16 Mar
We ordered the bed and mattress online. Delivered when said, we were out but the delivery man phoned me so i came straight home. Put the bed together and started enjoying it. Very comfortable. A few weeks later we had a problem with one of the slats. I emailed the company and received a reply straight away, even though it was the weekend. They sent me a whole new set of slats. What great customer service, i will definitely be recommending this company to friends and family.
Excellent customer service - 12 Mar
We popped into the chingford branch on a Sunday afternoon, the gentleman that served us was very helpful. He even took out mattresses that was not on display, he was was very polite and professional. He arranged delivery for 2 days time... he made to whole experience a smooth and pleasant one.. I would recommend them to anyone that is looking to buy a new bed..
good professional experience - 08 Mar
chose our matress on line ,then visted a store in Norwich to try it,staff were helpful and helped us decide on a firmer one hotel de luxe.delivery was on time ,guys un packed it for us ,carried it upstairs. well done again from a returning customer
Good service as always from mattressman - 09 Mar
Mattress man is great quality and would always use, I ordered a snuggle double bed good value and a good quality mattress for our spare room. The delivery men were 30 mins early of delivery estimate which is fine but me and my wife only had just got in so could of easily had missed them a call or text would have been good saying they were running early. The delivery guys nice and popped them where I wanted them. Would always recommend mattress man as very good quality and service :-).
Oustanding Service - 14 Mar
Ordered in the afternoon, delivered the next day, really lovely quality Silent Night mattress for my teenage Son, says it is entry level Miracoil, if that is the case then it far exceeds expectations of what entry level is!! Really firm and supportive mattress and very happy Son sleeping soundly and comfortably - highly recommend the mattress and the supplier. Very happy with price paid too.
Excellent - 14 Mar
The mattresses were easy to find 2ithin a wide range of choices online. Mattressman was the easiest online site to navigate and filter the things I wanted.
Good delivery options and actual delivery was exactly on time with good correspondence/notification of delivery.
The delivery man was really helpful and polite, and advised on my questions.
Definately a excellent service.
Best service and custoner care - 12 Mar
From the moment we walked in the door to when our mattresses were delivered the care and service we got was bar none outstanding. The quality of the products for the amazing price was brilliant. Will recommend the mattress man to any lookinf for quality from sevice to product.
Great Service - 09 Mar
Mattress man matched our quote from a different supplier and were able to deliver the next day whereas we would of had to wait 4 weeks for the alternative. Products were great, delivery was on time and service with a smile. Our guests will be very happy!
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