Latest Mattressman Reviews

Welcome to Mattressman's review page. This page shows you the latest reviews left by our customers on all of our mattresses, beds, divans and accessories. You can review our products using a 5-star system, with 1 star being negative, and 5 stars being positive. We believe the best reviewers are our customers, and encourage people to leave a review on the products they have purchased. We also run a review system on the trustpilot website, where we invite customers to leave a review of their shopping experience with us. We pride ourselves on delivering the complete package, where the best priced beds and mattresses are matched with free, next day delivery.
Perfect in everyway - 17 Feb
Matress arrived in time specified. Had a call 20 mins before. The delivery men were so lovely and friendly and chatty and helpful, all went smoothly and just to top it off the matress is top quality, well packed and very comfy. Would use matress man again!
Nicola Dark

Oustanding. - 15 Feb
Prices delivery and customer service. They went out of there way to check reduced stock to fit my price range and even took they're shoes off when they delivered the mattress and took it to my room. Very impressed will buy from here again

Excellent service - 14 Feb
I went to the shop, was able to try out the mattress I needed, order it, and have it delivered without any problems the following day. Couldn't ask for more! (It also happened to be significantly cheaper than another shop across the way which was an added bonus)
Julia

Poor courier with no respect for item or customer - 14 Feb
Courier dumped king size mattress over fence into carport. Matress was left poking over fence and got rained on. Luckily it was in plastic. Plastic had yellow paint on which was also dolopped on our driveway. No inspection was made of mattress by me nor did I sign anything. Matress good quality. Suggest u change courier!
Stuart Evans

Great bed but came with chip on headboard - 15 Feb
Really great to put together, super easy. Only reason I didn't give it more stars is because part of the headboard was chipped away with no paint on and abit scatty. I've managed to cover it up but I wouldn't have paid £150 if I knew it would have defects? I checked the box and it wasn't from delivery either. Quick delivery however and easy to assemble.
Jodie

Good service - 17 Feb
Delivered on time. No complaints fron the delivery men even though we live in a town house so everything had to go up and come down three flights of stairs. Customer service helpful. Would always recommend Mattress Man.
Mrs oconnell

Quick, reliable delivery of quality mattress - 14 Feb
Mattress arrived in agreed time slot and is as described. Good quality and competitively priced. Pocket sprung silent night matress is comfortable and supportive but bizarrely hot to sleep on (I think due to top layer that I didn't expect). Delivery good apart from one of the men making no attempt to wipe feet despite wet weather and trailing mud through whole house.
Kirsty

Responsive Customer Service - 15 Feb
Needed a new mattress and came across a huge range at Mattressman. Too much choice was difficult, but advice on web site and a visit to local store made it easier. Selected a suitable mattress, ordered on line and it was delivered two days later. Very polite and helpful drivers, mattress was taken to first floor bedroom. It proved to be just as comfortable as we tried in the store, and a lot more comfortable than our old one.
Chris

Fine - 14 Feb
The mattress was delivered when it was said to be delivered and it is fine to sleep on. The only reservation was that the mattress was bent in half within the van (not sure if it was for the entire journey) when being delivered
Nicholas Black

ortho 1000 pocket spring with memory foam by Snuggle beds - 15 Feb
fantastic nights sleep, i love this mattress very very comfortable. I have lower back pain and this helps alot. I am no longer stiff in the mornings and able to get out of bed easier. I would definitely recommend this mattress.
Teresa Spowart

Helpful staff and quick delivery - 12 Feb
I bought a bed last year and two mattresses this year, and both times I have found the shop very helpful, with staff who are knowledgeable about the products they are selling without being pushy. Prices are good. Both times the items were delivered when agreed. I would recommend them to others.
ALISON

Not happy - 14 Feb
We ordered first thing Sunday morning feeling confident after soo many great reviews. Our bed arrived this morning with the slacks missing. Now we have no bed and we have to wait another 24hr for the second half to be delivered. No talking to us about trying to get them sent today even though we offered to drive down there. So Valentine's Day and my birthday tommorow and I'm sleeping on the floor after spending so much money and choosing them as they were 24hr .....
Lyndsey Jones

Mattress purchase - 17 Feb
Pity it wasn't available on the day, bit of messing around to purchase it re silly paperwork which they say is their rules but in fact legally is not worth the paper it's printed on. Top marks for the delivery guys, perfect.
Jim Keeling

Great service - 12 Feb
The mattresses were delivered on time, fitted by the "Mattressman" driver and assistant and the old mattress taken away. Friendly and efficient service. The price of the Hypnos Zip and Link mattresses (replacing a Hypnos Super King mattress) is very competitive; the great service was a bonus
F Forster

Excellent - 15 Feb
Fantastic price . Didnt have to pay extra to have two people too deliver it to a room if my choice (other websites charge uo to £30) text the day before delivery to give me a 2 hour slot arrived within that time! Highly recommended
Kimberley Bennett

Excellent product and customer service - 17 Feb
I have just bought a new bed and needed a new mattress. After reading great reviews and the fact that they take the old mattress away, helped me to choose Mattressman. I had just finished building my new bed and was worried about getting the new mattress upstairs on my own. The mattress arrived shortly after. The delivery guys were great. Very friendly and had no problem taking it upstairs for me. I would happily recommended and will definitely be a returning customer. Thank you so much :) Kind regards Vicky Key
Victoria Key

Mattressman Review - 16 Feb
Mattressman gave me great impartial advice on mattresses to narrow down my choice. Other retailers were considered, but the competitiveness and level of accommodating service sealed my decision. Well done staff from the Norwich branch!
Carl

Brilliant - 14 Feb
Great delivery options - very useful being told narrower delivery times on the day too. Delivery guys were friendly and quickly took my bed and mattress in. It all came in 3 very compact parcels. Bed was a little fiddly to assemble but managed by 2 people in under an hour. Good service all round
Nisha

Great - 14 Feb
I wasn't made to over spend nor pressured in anyway to buy something I didn't need. The delivery was on time and the guys were polite and cheerful ... what else can I say ? bought : 1 King size bed base , 1 double mattress and 1 single bed.
P Hunter

The service was excellent. - 14 Feb
Ordered on line. T.he information was easy to obtain and there was a video explaining the product. Delivery was promised on a certain day. Then an e,mail advised at what time on that day? The delivery was completed exactly as planned by two very helpful young men. Excellent service. And we are pleased with mattress. W.Spence.
W.Spence

Mattressman - 13 Feb
We found the company to be helpful and considerate, he asked us about what we were looking for and helped us no end to make our mind up what we were looking for, delivery was next day and the guy's were really polite and helpful in all way, excellent service,.
c white

King size mattress. - 14 Feb
Excellent service, quick delivery, courteous, helpful delivery staff. Wonderful mattress, beautifully made and comfortable. Old mattress taken away. No hesitation in recommending this firm. Thank you.
Vicki Jeffries

Why go elsewhere? - 12 Feb
Wasn't intending to go into this shop as there were 2 other mattress shops on the retail park but glad I did. These were the cheapest, with the widest range and the least pushy staff. No delivery charge and 2 day turnaround. Very pleased with the English made high quality mattress and helpful but not pushy staff.
alicetheshopper

Great service and affordable mattresses - 15 Feb
I have bought 3 mattresses from mattressman and I have been really happy with every purchase. My latest was a roll up kings size mattress . I thought the price, service and quality was really excellent.
lisa

Terrible delivery, incorrect equipment - 13 Feb
The delivery drivers went the wrong address twice and admitted to not checking the address correctly, our bed came 2 days before our new mattress and the bolts did not fit the bed together. Terrible expierience.
Charley Yates

delivery fine product bad - 12 Feb
The delivery is in a 2 hour slot and they were on time and delightful and helpful. the product afuton mattress was fairly awful looks cheap and nasty very thin. Wish I had spent more time looking at it and asked for immediate return
JULIET GROVES

Westwood Cross Thanet Branch - 15 Feb
Went into Mattressman at Westwood Cross Thanet just to have a look and get some prices, lovely lady assistant Hina Olive showed us beds and mattresses, giving us ideas, really informative and not pushy at all, encouraged us to try the beds for comfort. On leaving the shop, she noticed a wallet on one of the beds we had tried and thanks to Hina Olive it was my husbands wallet that had fallen out of his pocket whilst trying the beds. Will definitely be going back to get our beds from here.
Simon

Brilliant divan! Poor delivery, damaged floor & bed!! - 12 Feb
I ordered a bed base only, and it is brilliant!! Only problem was the delivery...... the men have dragged it along my wood flooring, which has damaged the corners of the divan.... and my floor. I also had to ask them to take it to the bedroom, even though I paid extra for that, they were going to leave it inside my front door. All in all a rather arkward experience.
Zoe Longdon

Great service - 14 Feb
The man delivering the mattress was very nice, though it would have been nice if he had time to help me take it upstairs. The price was great and quality seems very good so far. Love it being delivered so quickly.
Alison

Great service - 14 Feb
My delivery turned up in the time it was given . Both men were very friendly and done an excellent job taking my old super king size mattress away and bringing my new one to my room of choice . Very happy with the service and definitely use them again .
Kelly Bennington

Great site, good price, smooth and friendly delivery - 13 Feb
Really impressed with mattressman, to be honest I first was put off by the name (mattress man!) as sounded a bit warehouse cheapy, but anything but. Great selection of all shapes and sizes. Smooth delivery and fast. Even recycled a little extra for us. Bed super comfy. Thank you
Murray

Excellent service both in the shop and on delivery - 14 Feb
The staff at the shop were very knowledgeable and helpful. Gave us basic, but full information, then left us alone to do our choosing. Delivery was on time, with a 20 minute "stand-by" nearer the time. The men were polite and helpful. Brilliant.
h richmond

Decent bed but manufacturer quality control is atrocious - 14 Feb
The quality of our bed was pretty good and comparable to other flatpack beds I imagine. Unfortunatly the base of the drawer was damaged but as I had already almost made the bed i couldnt be bothered complaining and the side rail that the slats fit onto had been screwed in upside down, again a ten minute job to unscrew, turn round and realign. These things should have been checked before leaving the factory so very dissapointed as the bed is comfortable, sturdy and attractive.
MICK T

Great value,helpful staff,in store stock available. - 16 Feb
Had been looking for a mattress for a while but I prefer to look before I buy so somewhere like Argos is no good. Mattressman amazing stock on show for you try out, I sat on every mattress there but actually found one that day stock was available to take away (even better) bought one straight away as price was best I'd seen as well have even recommended to family and friends and will be going back for more for daughters.
L Meadows

Bed not built! - 15 Feb
Although I purchased the ottoman bed base without any issues, and it duly arrived on the designated day, I was more than a little disappointed that I wasn't advised that the bed would not be built up. Very much is made of the excellent delivery service, but no mention of the fact that I would have to build it and get rid of the packaging. As a single woman, I couldn't even lift the parts and would never have been able to build it on my own. This is my only gripe - please let your customers know in future!
michelle rhodes

Excellent product and process - 13 Feb
The various web sites/retailers helped ascertain which product would be most suitable for my teenage daughter, and after an evening's research lead me to choose Mattressman. Her soft combination mattress (light, side sleeper) is incredibly comfortable and she is absolutely thrilled with it. The delivery was exactly as promised - honestly a very happy customer.
J. Stevenson

Excellent! - 18 Feb
Super impressed with everything about this order. From the friendliness, knowledge and patience of the staff in the shop, to the ease of ordering with them, and the brilliant service of the delivery guys (up two flights of very narrow stairs and a couple of tight corners!!) Hugely appreciative of all their help and kindness. Will definitely order again, but not likely any time soon as my mattress is totally perfect!!
Hatti Simpson

Quality could be improved - 14 Feb
I was delighted to stumble upon a non standard sized mattress for my young daughter's bed frame. I went for the waterproof mattress as she is yet to be dry in the night. I'm very pleased as it held its own within the first week of us receiving it. However, there are no handles on the sides making it difficult when changing sheets (it's pretty heavy too) and the stitching is coming undone in various places.
Lisa

Almost Perfect - 14 Feb
Everything was excellent, except for the state of the packaging on delivery - it was torn in a number of places, and there were black marks on the mattress. Mattressman offered a replacement, but I decided to keep it, rather than take another day off work. The mattress is very comfortable, and the marks don't show through the sheets.
Anthea Pawsey

Great service - 12 Feb
We first ordered a new mattress from Bensons for beds and they delivered the wrong one then told us we had to weight a further 5 weeks so we cancelled the order and got a better mattress from Mattressman and delivered two days later Great Service would highly recommend
Trevor Kidd

Good service - 13 Feb
Good service but i was given the impression by the sales man that i was buying the whole bed including the headboard and bottom board. However when delivered it turned out those where extra . I did not purchase them and made do with what i had. But i was very disappointed.
R POINTER

Great value and good service - 15 Feb
Got the mattress that I wanted at a great price with delivery on my requested day. Great communication and delivery on time during a 2 hour estimated time slot which I was informed of the day before. Delivery drivers were polite and efficient, service could only have been improved by them offering to unwrap the mattress and take the packaging away.
Emma Checksfield

Custom- Made Mattress - 15 Feb
The website was very easy to use. After our order was placed we received a confirmation e-mail immediately. Our mattress was made well within the 4 week guideline. Our mattress turned up well packaged. We are very pleased with the quality and the reasonable price; considering it was made to measure.
Estelle

Definately recommend - 12 Feb
Excellent communication from order to deliver. Friendly delivery drivers with good sense oh humour and very helpful. Txt to say would be an hour and updated me on estimated deliver times. Mattress excellent quality. All good, have used this company on 3 occasions now.
Sue Jones

Purchases - 15 Feb
We have bought three mattresses in the past four years and all have been great quality. The delivery service is excellent and the staff in store are helpful and knowledgeable. I would have no hesitation in recommending them.
Jenni

Top Seller - 14 Feb
bought mattress online from mattressman stanway no problems at all delivered next day very pleasant delivery staff who took my old mattress away and unwrapped new one and put on bed five star service highly recommend
Ian Claydon

Brilliant! - 14 Feb
The delivery was on time, polite and careful delivery men. The price was very good. The mattress is comfortable and well made.Instructions for the care of the mattress are clear and straightforward. I am completly satisfied with my purchase.
Mrs Hunt

Very happy - 15 Feb
A friend told me about the mattress man last year when we did my sons room out we were so pleased with the mattress an how quick it was delivered that this year we did our other sons room an used them again ...this time a bed and mattress. ...as expected delivered quick and by a very nice man..all good no complaints. ..will use again ...thankyou.??
Sharon

New Divan Bed - 13 Feb
Well what can I say, it is not often in this day and age that a company treats you like Mattressman do. The price of the divan was half the price of other retailers, the sales woman in store was very helpful and non-pushy. 0% interest free finance was available over 12 months and to finish things off the delivery guys were kind and considerate and even put the whole bed together at no extra cost. Well done Mattressman!
T Scarrott

Very Helpful - 15 Feb
I found the staff very helpful and knowledgeable without any pressure to buy. They allowed me time to look and try beds out., but were available to ask questions. The shop was laid out well and prices clearly marked. I was very impressed when I went back the following week to order bed the sales people recognised me. On day of delivery the delivery men were very polite even asked if it was ok to come in with shoes on. Would definitely buy from Mattressman again in future.
Sabrina

Silent night mattress - 14 Feb
My mattress was made to order and would take 28 days. I placed the order on 22 December so thought it would take longer due to Christmas. Was pleasantly surprised when the mattress was delivered on 10 January. Delivery was within a 2 hour slot.
Janice Puddephatt

It's OK - 17 Feb
Disappointed with the mattress wouldn't recommend it. It's to thin the Base is fine but you can't really go wrong there. Personally I don't think it's worth the money wish I'd gone back to Ikea they r the best beds out there.
Michael Brown

our previous order - 14 Feb
the delivery was good, but on assembly the headboard would fit correctly on the divan base. \it was only possible to fit 2 bolts, not the full 4 reqd to fit it securely. Please note for any orders that feature the same items. Derek Button
D Button

Easy - 13 Feb
I needed a Mattress in a hurry, I was concerned as I hate doing things in a hurry, but I shouldn't have been Fantastic comfortable mattress, delivered so quickly and within allocated time slot, would recommend the company and this particular mattress
Michelle Darcy

BAD CUSTOMER RELATIONS - 13 Feb
Went on website to see the price of a mattress with no hint of price increase so waited until Monday to find the price had increased so phoned office but did not want to even go halfway on price so would not recommend them on there customer relations
Keith

Mattressman Service - 13 Feb
The service in shop was very helpful and informative. Delivery was with in a few days. The day before delivery we were informed of the time to expect the this, the delivery was were well within this time. Would not hesitate to recommend this Company, in fact have all ready done so to a friend.
M Lowe

Perfect description - 16 Feb
Called the the Chelmsford shop in an attempt to get clarity on the confusing world of (online) mattress buying. The chap was very informative and gave me confidence I was buying the right one for my needs. The delivery could have been smoother though, their [delivery guys] communication and willingness to fit with the time I received keys to new home was bumpy; not what you want on moving day. Many great sleeps now had on my comfy mattress.
I D Laidlow

Exactly what you'd want - 16 Feb
I have to say I was really impressed with this company. Great range and good value on website. Easy to order and arrived with free delivery the next day! The delivery men were so helpful and polite. They were clear and friendly when they phoned and arrived when they said. They took it exactly where I wanted it and took all the packaging away. Would definitely use again and reccommended.
Katie R

Mattress is springy but not firm - 14 Feb
The mattress was delivered rolled up and it sprung open straight when unpacked, so that's all good. It is relatively softer than firm spring mattress I was expecting. If you have a solid wooden frame bed, then it wont make a difference.
S ismael

Excellent services - 12 Feb
Excellent service at mattressman sales staff at the shop were good and friendly as we're the delivery staff who came in good time within the 2 hours time slot as promised lovely comfy mattress British made no negatives as of yet!
L Johnson

Great service. I would strongly recommend mattress man - 18 Feb
I've only had my matteress for less than a week but it's exactly what I wanted it's firm but it's not like sleeping on a slab of concrete. Dreams had a similar mattress but wanted more than double what I paid. I ordered Saturday evening online and it had arrived Tuesday morning they text you a 2 hour time slot aswell so you don't have to wait in all day I was told between 7.30 am and 9.30 am and it arrived at 8.55 am so I still had the rest of the day to do what ever I wanted a great service and a very happy customer would buy from these again. Thank you mattress man
James Dawes

Choose;Order; and it arrives - 17 Feb
Refurbishing our home and sourced various options . . . .Matressman came op trumps . . . .excellent service form knowledgable staff . . . . found what we wanted . . . ordering simple, delivery prompt, obliging deliverymen ..
Roy Kerr

Great product, great service - 18 Feb
We were in the market for a new mattress and had never heard of Mattressman but decided to purchase from them as the reviews were great. We are so glad we did! The mattress is exactly what we wanted for a good price and as we ordered before 4pm we had the option for next day delivery-amazing! The delivery man was friendly and knowledgable. Very pleased!
Mr Campbell

Easy to order, good quality mattress, the delivery driver was totally excellent and helpful. - 14 Feb
This transaction went smoothly and without a hitch. One truly excellent factor was the courteous and helpful delivery driver. I cannot fault this company on this occasion and would recommend them to friends and family.
j buckenham

Absolutely fantastic! Cannot fault them at all! - 13 Feb
The order was done flawlessly and they even accommodated me with the time slot. The gentleman that delivered were professional and courteous and helped me out immensely. 10/10 these guys were fantastic!
Swapna Kandukuri

Great service following Mattress problem. - 14 Feb
Initially visited store to buy new Mattress due failure on our 3 year old Mattress. Assistant advised we were entitled to make a complaint rather than buy new as ours was still under guarantee. This we did and the customer service department took up our issue which after a third party visit to view the problem resulted in a new mattress being authorised. Great Service.
Trevor Eady

Sue Williams - 18 Feb
The service at the Milton Keynes branch was brilliant, very patient and helpfull. The mattress is the best we found, the price was rearly good and the mattress is exellent. Definatly recomend this branch and company.
t j williams

Excellent friendly service - 12 Feb
We visited mattressman to buy a mattress for a single bed for our child. The sales assistant helped us by telling us what we needed to know then leaving us to make a decision. So refreshing when many shops just pressure sell. Once we had decided it was simple to pay and booking a time slot and date was easy too. I have already recommended to friends and family.
L Jackson

Excellent service from first to last! - 12 Feb
I can not rcommend this company any stronger. From the friendly knowledgable saleman, great comms regarding delivery, a two hour delivery slot and two delivery guys who went beyond the call of duty to get the mattress down a spiral staircase. A quality, comfortable mattress. I have bought from them in the past and they will be the only bed company I would consider.
Steve Adcock

Pink heart bed - 14 Feb
I purchased this bed for my grandaughters, I haven't actually put it together yet as I am decorating her bedroom still, but it was very quick to arrive after ordering it, I looked at it to check it was all there, and it wasn't damaged. All seemed ok looking forward to assembling it pleased so far.
tracey johnson

Does what it says on the tin. - 14 Feb
Very reasonably priced, order came promptly when they said it would. Bed seems very solid compared to previous bed that cost twice as much. Mattress is incredible comfortable. Tracking could possibly have been better, but not worth taking a star off for.
Chris Murphy

they have stock, they win. - 14 Feb
The most annoying thing I found about buying a bed was that all these stores didn't carry any stock and so I was having to wait 2 or 3 weeks for a bed. Shops are not supposed to use my money to buy their stock. Mattress man is different they actually have the confidence in their product to have a Whitehouse full of the stuff. You give them your money and they bring it round the next day. Exactly how shopping should be. Great friendly staff and a tidy showroom and stock they can sell you. Win win win.
Joseph walden

Very impressed!! - 15 Feb
Was a bit dubious ordering a bed online since couldnt obviously try out but dont be put off!! Bed came earlier than lead time which was great, assembly was easy and straight forward not taking too much time at all. The bed itself is sturdy, well made and an as described
Amy U

Brilliant - 18 Feb
Service at store was excellent with staff who were knowledgable. Item arrived at time promised and the driver could not have been more helpful. We are going back to buy wardrobes next week we are so impressed.
R A BULLIVANT

Stumbled at the final hurdle! - 14 Feb
Salesman very helpful and not in your face. Allowed time to make up our minds and there for advice when required. Kept upto date of delivery day and notified day before delivery of a two hour delivery slot. Two gentlemen arrived to make delivery within two hour slot. Friendly and careful but walked mud upstairs! Didn't expect them to remove shoes due to H&S issues but could have had plastic over shoes which they could have put on and removed when turning up at properties when wet outside. Hence 4 out of 5.
Mark Charlesworth

Top rated - 16 Feb
Good product, good price and top class service. Excellent customer relations both in the shop and at the warehouse. My only complaint would be, I didn't like being addressed as "Mate" by the salesperson.
Arnie.

Exceptional service - 12 Feb
Great service from ordering the mattress online to delivery on the day. Two men took our old mattress and replaced it with the new one in a matter of minutes. Very efficient service and great value for money. Had lots of communication to confirm delivery time and they were very punctual. Cannot fault Mattressman whatsoever, an outstanding service and amazing prices!
Hannah

Simply the Best - 15 Feb
We were looking for a replacement mattress for our spare bed which is a 4ft small double and I spent a lot of time hunting round the shops without success I then turned to the internet and searched with Google and eventually found Mattressman and I duly placed an order which was delivered the next day for free . I admit to being a pessimist where internet sales are concerned but the quality of the mattress and the service on offer was outstanding and I would not hesitate to use this company again in the future
Customer Ray Dickinson

Dallas bed and lunar elite mattress - 13 Feb
Fantastic company - staff and beds Went to Mattressman Monday last week, the sales lady Christine was so helpful, not at all pushy, so knowledgeable Ordered the bed and mattress, could have been delivered Tuesday but as I was out arranged delivery for Wednesday, we were called Tuesday with delivery time and true to their word then bed and mattress was delivered Wednesday in time slot and old divan and mattress taken away Very pleasant helpful delivery men Overall an extremely professional company and exceptional staff would highly recommend
Lorraine

Stress Free!! - 13 Feb
Exactly what we were looking for, both in style and price but the quality was better than we expected! Delivered in just two days so not quite put together yet as we're still decorating!! The driver was very polite and we found the whole order and delivery service easy and stress free!
H. Tilling

Excellent service - 15 Feb
Having found the bed and mattress I like at a very competitive price my only concern was delivery, I shouldn't have been concerned it all arrived on the day requested preempted by a text giving a 2 hour time slot. Even better I was called by the delivery driver with a 30 min notice. All in all an excellent service I am very happy to endorse and will use again... thank you
Ant

Good product, fast delivery, curtious delivery drivers - 14 Feb
The whole process was very speedy and efficient. The only downside, was that the salesperson had very little knowledge of your products. When advice was asked for with regard to quality, makes and manufacturers differences, the sales lady made sweeping statements and it was obvious she did not have the answers. More training needed to give us confidence to buy in store. Lucky for us we had a fair idea before we came to you.
Jeanette Stockley

Late delivery of goods - 16 Feb
I was given a delivery time slot but had to wait a further hour and half for mattress to arrive . They had my email and phone number but never informed me of late delivery I had to phone to inquiry for meself . What the point of a delivery time if it's not kept too ? ?
Colin Campbell

Excellent - 12 Feb
Delivery was delayed by up to 40 minutes, but the delivery boys phoned and offered apologies. They then arrived exactly when they said they would. Tight fit on staircase to upper floor flat, no problem to the boys, happy with purchase, Excellent all round performance from staff at Mattressman, happy to recommend to family and friends.
Robert Greer

great service - 14 Feb
ordered my mattress one day and recieved it the next.they send you a text on the day of delivery saying when it will be there so no hanging around and hoping it will turn up.will definately buy from them again.
Steve Ridley

Brilliant Service - 14 Feb
I had a great salesman that went through step by step to advise how to choose the right mattress for me. Asked for me to try all of the beds and fully explained all the options. When the mattress arrived it had a small hole that happened during transit. The mattress was replaced the next day. Would recommend Mattressman to everyone. Excellent service from start to finish and my new bed is fantastic.
Mrs Ramsden

Sleepezee Pocket 1000 Backcare Delux - 17 Feb
Excellent value. Really good night's sleep. Firm but really comfortable, although I do use a mattress topper as well rather than buying a mattress with integral memory foam topper. This means you can wash matress topper and mattress can be turned, so it should stay fresher and last longer.
Kate

I think Mattressman is a good name for a Superhero. - 14 Feb
Cannot fault the service from Mattressman at all. Ordered mattress in the wee small hours, had phone call by 9am to confirm delivery. Delivered exactly at the time they stated. I was so impressed that I then ordered a bed frame from them and this was also delivered at the stated time. Both the mattress and bed frame are high quality and I have no hesitation in recommending Mattressman.
J. Cooke

Very Firm not soft as I thought - 15 Feb
Good bed but not as soft as I would like. Nice memory form but I got this bed because I have bad hips and couldn't sleep through the night so wanted a very soft mattress that support my hips and back.
Cindy Chukwu

Grand Duke firm and Medium each - 14 Feb
Absolutely fantastic mattress wife had the hard and I had the Medium firm Grand Duke mattress. Each 3ft wide make up super king size very pleased with both products strongly recommend and delivery was excellent right down to the men who delivered they were very helpful and polite etc. Highly recommend this company and product.
john Taylor

Great service from shop to delivery - 14 Feb
Clear pricing fast and friendly delivery. A salesman who understands the idea of features and benefits and makes sure you have the right product by professional questioning and listening. At the delivery end happy professional team quick and courteous . Well done. You will be our first stop next time !
Craig Hamilton

Fabulous service - 18 Feb
Ordered single mattress for my daughter online, was fast and efficient free delivery. Very clear delivery time, taken to room in question. Daughter wouldn't get out of bed next day quoting "my new mattress is heaven" ..... perhaps I should have left the old one on ! ..... lol .... but that's children for you...
Coral

Excellent mattress - 14 Feb
Brilliant service, took the mattress up stairs and took the old one away. Very easy to call and arrange delivery. Only small thing is the plastic cover on the mattress was dirty, so when they took it up stairs it left dirt on my carpet. But that is the only thing, and I'm sure it wasn't the delivery mans fault at all.
Kathryn Upson

Excellent straightforward transaction - 12 Feb
I have dealt with Mattressman and Aidan in particular in Northampton and on both occasions the transaction was straightforward. The mattress was exactly as described in the first instance as it was ordered over the phone, a single £90 mattress for my daughter, and a text arrived with delivery date and times. This text was a two hour slot and it arrived in the allocated times. Second mattress I dropped in to the shop and was there for 5 minutes only, paid for another mattress for my other daughter and it also arrived exactly as promised. Excellent service, thank you.
JDE

Good value and very helpful - 17 Feb
We bought a basic divan and mattress for a spare room. The salesman recommended a different one to the one we'd seen online - it was not only better quality, but also better value. The delivery men were friendly and exteremely helpful - even volunteering to fit the headboard. Will use Mattress man again.
Michael

Happy with Mattressman - 14 Feb
Good choice of products - and very fast delivery. I picked the day, then I was texted a two hour slot the day before and then they called me when half an hour away so I didn't have to worry. Mattress came rolled so was easy to manage and it has opened out and expanded and looks and feels fine. Mattressman deliver their own products - not a third party delivery so it was all very efficient.
Jackie

Recent visit - 14 Feb
Can't fault this business, lovely friendly no pressure salesman in shop, promised next day delivery, informed of delivery slot via text and email turned up as promised and delighted with product if only everything was like this.
Karen M

Brilliant Service - 16 Feb
From ordering the mattress online to the next day delivery; The disposal of the old mattress to delivering the new one to the required room... everything was excellent! What a difference a new mattress makes and the one we've bought is fantastic. Its taken a few nights to get used to its 'Extra Firm' rating, but now sleeping well!
Mr M Farmer

Very good website information and pricing, average customer service - 14 Feb
I asked for information about taking away my old mattress via the online form but had no reply. So I ordered a SuperKing mattress with free delivery but really should have been guided, with such a heavy mattress, to pay for 2-man delivery. A true push and shove to carry it up to the bedroom.
jacknik

Fantastic service - 14 Feb
Had a bed delivered the week before not from these guys and the man that delivered it just grunted and dumped a heavy bed on the floor for me to get upstairs !!! I ordered a mattress to go with the bed from these guys and they were amazing called me before, they were early and I was out, they waited for me to come home then brought the mattress in and took it upstairs and offered to unwrap and take the wrapping and if that wasn't enough they offered to lift it onto the bed also ! Lovely guys so helpful would highly recommend!
Karen Richards

Excellent
Based on 27266 reviews
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