Top quality service - 10 Jan
Excellent from start to finish. Staff were helpful but not too pushy. Helped us find what suited us when we didn't know what we were looking for. Showed us lots of options and left us plenty of time to look on our own. Ordering was straightforward with no hidden cost. Delivered the next day to the bedrooms. Top quality mattress for a decent price. Would shop again no problem.
superb sturdy quality bed! - 10 Jan
This bed arrived quickly and was very easy to put together. Great quality and extremely sturdy. We have a new memory foam mattress and it now feels fantastic on this bed! Definitely would recommend, especially at this amazing price...many thanks!!??
Excellent - 19 Jan
Firm but not too firm it's just right and bought another for my daughter who always insisted on a soft mattress but now agrees that it's just right.
There is no roll together i am getting a great nights sleep
Excellent product and service - 07 Jan
The sales people were very helpfully but not too pushy. The delivery of the two beds ordered was within a couple of days. A delivery time slot was given the day before and the beds arrived well within that time. One bed had a piece missing and customer services couldn't have been more helpful posting out the parts to arrive the very next day. I am very impressed by the quality of the product and the service of Matressman.
Excellent service - 14 Jan
This is the second time I have used Mattress Man and once again the service was excellent. The ordering process is quick and easy and delivery is prompt and convenient. The 2 delivery guys were very friendly and courteous. Great service and a great price for my mattress.
Excellent! - 12 Jan
What a pleasure it was to purchase from this company.
Staff in store were friendly, helpful and knowledgeable.
I received a text the day before my delivery with my 2 hour time slot and the bed arrived during that time - the delivery staff were polite and friendly and carried the packages to the bedroom for me.
The bed was easy to make (with 2 adults).
There is nothing negative I can say about this purchase!
satisfied customer - 14 Jan
Really comfortable mattress for such a reasonable price..Also the delivery men were really helpful when removing our old mattress..My husband and I are both in our 70s and there was nothing that was to much trouble for them...
Mattress just as expected very good - delivery men on time very pleasant - even offered to take their shoes off before coming in - very smiley pleasant blokes - I'm 89 yrs old and they were so polite - 10 Jan
Mattress excellent just as expected - delivery men 10/10 offered to take shoes off - I'm 89 yrs old - they were smiley polite and nothing too much trouble - on time - can't fault service at all - from order to delivery 10/10 service thank u mattress man co
Pocket Spring memory foam royale - 16 Jan
After getting conned and totally ripped of at beds.co.uk we had to buy another mattress so decided to go with MATTRESSMAN and we couldn't be happier with our purchase excellent service excellent mattress fast polite and a great price thank you MATTRESSMAN ??????????
Excellent service - 10 Jan
Delivery men very polite and even offered to remove their shoes.
Delivery was on time
Shop staff also very polite and acted in a professional way
Would recommend mattressman to all friends and family
Great product and price, bizarre delivery? - 13 Jan
Product was great. Good quality, great price as it was in the sale and speedy next day delivery. That's where it went funky. Delivery driver came up in lift as I live in a penthouse. Knocked on my door to sign for mattress and topper. He gave me the topper and I asked where the mates was. He said you will have to bring it up from down stairs? I walked down he stairs as he went back down in the lift. As I got to the bottom he said 'try getting it up in the lift mate it should fit' which it did easily?????? Why didn't he bring it up in the first place with the paperwork to sign?
Excellent service - 19 Jan
I ordered online then realised I had made a delivery error. I emailed (out of hours) and the next morning had a call back. The service was excellent and the error was quickly corrected.
On the day before delivery was due I received a text message giving me the two hour delivery time slot.
Delivery was on time and extremely efficient. The bed was put together and when the delivery men left all I had to do was make the bed.
I bought the bed in the sale so it was excellent value for money and I am looking forward to bedtime. I will happily recommend Matressman.
Easy - 19 Jan
A surprisingly easy experience! Very helpful salesman. No pressure. Information given as requested during the visit. No rush. Easy access for my wheelchair bound wife. All sorted in under 30 mins. New bed delivered 2 days later. Very comfortable, good choice. Thank you.
Average service did not feel the personal service - 12 Jan
The purchase was made in store after I had seen the product I wanted online
The mattress I tried in store was soiled and required replacement not the best experience - The delivery was ok but out if the two delivery personal only one of them had the presence to take off there shoes to take it upstairs but both were well mannered and did a good job
New Mattress ! - 11 Jan
Needed a new mattress due to backaches from old one. Showroom experience good...The salesman was very helpful but not at all pushy.
Received a a text on the morning of delivery to say the mattress would be delivered between 12.51 - 14.51.... it turned up at 11.45. (So text was a bit pointless really). The mattress is good quality and my husband has slept well and backaches eased since using it. Myself, however, haven't had a good nights sleep on it yet. Fingers crossed that situation improves !!!
Generally good - 12 Jan
We were dealt with well by the salesman - who was informative but not too pushy. My only complaint is that the invoice he produced was not itemised so we ended up paying £75 extra for the divan colour we chose. We'd made it clear that we weren't really bothered about this as it would be covered by a valance. I only discovered this on checking on the website when we got home.
Mr edwin smith
Personal experience of purchase. - 15 Jan
Very good customer service. Delivered as agreed and on time. Delivery operators friendly and helpful.
I do not think that the quality justifies the price. Additionally, I need to alter the level and spacing of one of the drawers which has been affixed in your factory slightly crooked.
Honest advice, good mattress and quick delivery - 15 Jan
The salesman in our Fakenham branch was friendly and approachable and was happy to help. He pointed out some options for the kind of mattress I was looking for and voila - I found the perfect mattress at a better-than-expected price. Delivery was also much quicker than I was anticipating.
The mattress was for my guest room which is occasionally used as a B&B room. We have only had a few guests sleep on the new mattress to date (as it was a recent buy) but they have all commented how very comfortable it was.
Splendid - 07 Jan
The chap who dealt with my telephone enquirey was exceedingly helpful and was a major reason for me returning to the website to make a purchase. The mattress purchased likewise is good value and a high quality product.
The delivery was prompt but the 08.00 to 18.00 time slot could be tightened by use of Internet or text message. This apart all is fine. I'd recommend to anyone.
Great service - 06 Jan
This is the fourth time we have used mattressman.once again we had a great service we choose our mattress in the Ipswich store. The manager was very helpful and our new mattress was delivered the next day at the time they said. The delivery men were very helpful and took the mattress upstairs and took all the plastic wrap off for us. Can I also say how well packed it was especially on the corners most importantly very comfortable bed.
Highly recommended! - 07 Jan
We have now bought the Healthopaedic Zero Gravity 1000 mattress for each of our 4 beds as they are the BEST mattresses ever made and worth every penny. The quality, price and comfort is superb and the service is excellent. We would highly recommend Mattressman for their service, prices, choice, quality and delivery!
Fantastic service ad products - 08 Jan
I went into the store to choose the mattress, the staff were so helpful.and really knew their stuff
However I ended up buying my new mattress and bed online and am so pleased
Both the mattress and the bed are lovely and the delivery was very quick amd came right in the middle of the window I was given meaning we didn't have to sit in all day waiting for it. I assembled the bed by myself in about an hour, was very easy! Overall I am so pleased and would 100% use them again!
Great product and service - 15 Jan
We have purchased through mattersman before and experienced great service, once again they delivered fantastic service from browsing in the chingford store down to the delivery service, absolutely first class. Would thoughrly recommend them.
Great product. - 12 Jan
Great service from sales staff and assistance given in choosing our mattress, very quick delivery. Looking forward to a great nights sleep.
Only problem I'm going to have is when i sit on our bed now my feet don't reach the floor lol. Thats the problem with having short legs.
Great genuine service - 16 Jan
Roop and the team at Leicester Mattressman won us over with genuine, relaxed and honest service. Very knowledgeable about the products and accommodating to our many visits to the store to try out matressses. In the past month we have now purchased 2 mattresses from them. Thank you Roop and team.
First class service and product - 09 Jan
I was sent a 2 hour time slot and they arrived to the dot at the beginning of it.... pleasant chaps put the mattress exactly where I wanted it and were gone withing minutes.
Very happy with the mattress... good price too... happy all round.
Excellent service and so comfortable - 13 Jan
Ordered the mattress in the evening for next day delivery and it arrived first thing in the morning. Packaging was excellent and well protected. It was easy to carry up the stairs and is so so comfortable. Would definately buy from here again. Fabulous!
Happy with purchase - 11 Jan
Bought a mattress with ottoman divan.
Delivered on time as planned.
Mattress and Divan are good quality thought not perfect. Some parts are not finished perfectly but acceptable.
For the price, it is my best option. Will buy again from them in future.
Purchase of new Hypnos Mattress - 15 Jan
We received excellent service and advice in the Milton Keynes Showroom from friendly salesperson. This was followed by an efficient delivery service where the mattress was placed exactly where we wanted it. I would thoroughly recommend the company.
very happy - 14 Jan
excellent service could not be happier very fast delivery was there when they said they would be very friendly guys and the mattress is great thanks very much this is the second time i have used this company and will recommend to anyone
Great Customer Service - 12 Jan
Shopping for a new bed and mattress. Nothing was too much trouble in store. They moved several mattresses onto the bed base she liked, and couldn't have been mire helpful-the young man especially. He made sure we understood the price breakdown and explained it again to mum. He was extremely patient upon purchase and also arranged a delivery time due to their age. The only thing that didn't happen as promised was the 2hr delivery slot the day before.
The Baron Mattress by the British bed company. - 16 Jan
We were very happy with the service, we were given good advice from the gentleman in the shop. The mattress came within four days, although advised it may take up to three weeks. We were telephoned and and also given a text message, with the delivery arrangements. The delivery was on time, and the people were friendly,despite the ice and snow that day. The mattress is excellent, luxury, comfort, and excellent quality for the price.
Great service! - 13 Jan
Even though I changed my mind (and went for something pricier) this didn't alter the credit agreement and they didn't make it hard. Delivery went ahead as planned on the agreed day, so no complaints at all.
Acquisition of a mattress and pillows - 11 Jan
Brilliant delivery alert, I was texted a day before the delivery, informing me the time of delivery and they were prompt.. One of the pillows was slightly soiled but I only had to rub it off and the stain disappeared instantly. It was a true characteristic of a faithful representation. Thanks..
brilliant! - 10 Jan
very comfortable and firm enough not over hard! As always delivered when they said and in excellent condition and the old one taken away. Never had a problem with Mattressman and always satisfied with the purchases. Thank you
Colchester Mattressman - 18 Jan
Found my mattress online, went into the shop and was met with a gentleman who was knowledgeable buy not too heavy with the sales pushing. Took my order. Was nice and easy. Went to other shops first (Dreams etc) but no where near as nice and reasonably priced
mattress and frame bought - 14 Jan
Bought a mattress and frame from Mattressman. From the salesman to the delivery staff, the service was excellent. Items delivered when they said and taken upstairs to the room. In all, excellent customer service.
Products bought were well made and priced to be noticed.
Quality but affordable - 19 Jan
We needed a good mattress to replace one that had seen better days.Tried Mattressman as a bit of a gamble as we had not tried the mattress purchased.Because it was such good value we decided to buy another one for our guest room.Paid on their finace option and had both mattresses delivered yesterday as scheduled.Both mattresses especially for our room is sensational exceeding our expectations.Big thank you to the delivery men who also took away our old mattresses for a small charge.Mattressman ticks all the boxes and more!
feeling disappointed - 06 Jan
Sales side was really good , but delivery was very disappointing, time for delivery was 8am to 6pm not even a morning or afternoon , I asked for a call an hour before delivery and was told no , at 1pm I called mattress man who gave me a number to call which was a distrbution centre actually in Southampton where I live , who told me my mattress would be delivered between 2/3pm . When delivered the man was no help at all & quiet rude , moaning that he shouldn't be lifting heaving things wanted me to go out and get the mattress which was very heavy and wouldn't help me up the stairs with it
Restapocket 1200 - 18 Jan
Excellent mattress, particularly like the pocket top, which adds a layer of softness and comfort to a medium mattress. Quality of this mattress is easily up there with a branded mattress with a value of circa £700. Got some first class advice on the phone from one of the advisors, so placed an order over the phone at 3pm and mattress arrived at 9.30am The following morning. Both my Wife and I are really happy with the Restapocket 1200, it's a true medium rating but the pillow top makes it feel softer. Would not hesitate to use Mattressman again
1 man delivery for double mattress to first floor? That's not going to work - 18 Jan
The purchase of the mattress was quick and easy but why would you send 1 guy to deliver a double mattress? The delivery driver wasn't overly helpful or polite so my Granny and a helpful bystander lugged it up the stairs. A farsical experience that shouldn't be allowed to happen. Why would you even offer a 1 man delivery? A quick phone call to us would have prevented the situation occurring
All Round Great Service - 08 Jan
Great service from the moment we entered the store to delivery. No pressure sales, just good advice and plenty of choice. Good communication regarding delivery times, two hour time slot confirmation by text was a bonus.
Great service with cheap quality products - 17 Jan
The staff was very helpful and friendly, there was a wide range of products to choose from, prices were very reasonable. My mattress and bed are so comfortable and didn't break the bank. Delivery was well organised and the delivery men were very friendly. Would recommend.
Great service - 19 Jan
Had to purchase a couple of mattresses for a rental property in a short space of time. Mattressman came up trumps. They could deliver on a Saturday and within a time slot. Which meant we could get to the property in time for delivery and knew how long we would have to wait.all went like clockwork. Mattresses were great delivery great. Definitely recommend.
Quick Friendly & Quality - 12 Jan
All good! I've just spent £998 with Mattressman, Sprowston, Norwich. Double Divan bed, memory foam mattress and ready-assembled single wardrobe. It took me less than 10 minutes to find exactly what I was looking for. In-store service was relaxed and professional. I was texted all delivery details. Everything arrived on time. The delivery guys were friendly and efficient. The new bed is perfect.
Has to be 10 out of 10.
Stephen in Norwich
New sofa delivery - 18 Jan
The 2delivery drivers were extremely helpful very professional and done a great job putting our new sofa up as the space was a tight squeeze but they done a great job! Will definitely make further purchases thanks!
Sealy Millionaire Mattress from Mattressman - 16 Jan
Excellent service, delivered on time as agreed.
Over the moon with the mattress, extremely comfortable
whilst having the correct amount of support. Ive bought
so many mattresses over the years constantly searching for the
correct amount of support and softness.
Enjoying wonderful nights of undisturbed sleep and feeling refreshed in the morning. No achy joints, only wish I'd discovered years ago.
Thanks Mattressman an excellent product at an amazing price. Worth every penny
Brilliant - 10 Jan
I ordered a mattress for my son, who has severe back problems. The matress was delivered, but was not suitable. I rang mattressman, explained the situation and got an exchange the next day. Yes it cost £30 to take the other mattress back, but that's a small price to pay, considering they don't charge for delivery. The men arrived on time and were very professional. I would definitely recommend this company.
Excellent service - 09 Jan
The service I received from Mattressman was excellent, from the start at the webchat where my questions were answered about what type of mattress would be best for us, through the ordering process, where I was kept up to date on the progress of the order, to the delivery, precisely when I was advised it would be. Added to all that, the mattress is the most comfortable one we have ever had and we are delighted with it. And the icing on the cake is that it is British made and, surprisingly, from a local company!
No reason to complain! - 16 Jan
I found exactly what I needed on their website and the whole process was quick and easy. It was very easy to arrange delivery at a day and time I wanted and it was even better as delivery was free! The bed I ordered came when they told me it would and I couldn't be happier be with it.
Good value, good service - 07 Jan
Prices are highly attractive but importantly the quality is good too. Ordered a number of Hotel 2 mattresses which seem great quality for the price. Service was timely and delivery guys were great.
Great service in store but delivery although it was on time drivers were quite rude and broke a radiator. - 08 Jan
Staff in store were very helpful and approachable but delivery was not such a pleasant experience. Found drivers made inappropriate comments to me, and also broke the fixing on a radiator when leaving. Was disappointed in this part of the process.
Excellent service and very comfy mattress - 14 Jan
Mattress was well packed and arrived on the day it was scheduled. Excellent mattress and very pleased with the whole transaction. So nice to see a company that delivers free to the Highlands of Scotland. Highly recommend this company.
Item is ok but Dosent have fastenings to hold 2 bases together so they don't sit flush. Plus delivery men bashed the divans up the stairs damaging my walls + didn't take shoes off on carpet when asked - 13 Jan
Delivery men where rude and damaged my walls when delivering. I asked politely to take their shoes off when going updataorsbas I have a very light grey new carpet. One delivery guy did so. The other rudely ignored me and traded mud into my new carpet and bashed the divan up the white walled stairs leaving scuff marks all along the paint work. Very bad delivery service plus they was late !. Divan itself is fine but does not have hooks to attach the two bases together so they keep moving apart and don't sit even.
Poor delivery let down overall experience - 07 Jan
We would have provided a higher rating but the delivery men refused to take off their shoes and did not carry plastic over-socks! Our cream carpets were left with dirty marks. Being told what time delivery would be within a 2hr slot was very helpful.
Excellent service - 06 Jan
Excellent service in store: able to wander around to narrow down choices and then discuss options with the sales representative.
Received timely delivery the following day and at the time allocated. Delivery guys were diligent and very pleasant. Mattress excellent and price paid was competative.
Would certainly purchase again from them.
Buy from Mattressman - 11 Jan
2nd mattress I have bought from mattress man. Both Sealy mattresses.
Outstanding service, outstanding delivery (driver was brilliant), customer service team are first class and do what they say they will.
Honestly couldn't ask for more. Best service and availability out there, any other company may take weeks to deliver, my bed and mattress were here the following day.
Trust these guys to do what they are good at. You won't be disappointed.
Excellent Service - 11 Jan
We had excellent service from Gary in the show room who was really helpful and knowledgeable. Also delivery excellent - exact date and time. Took old mattress away in no time and new one in. Brilliant from start to finish.
Great service - 07 Jan
We are very happy with our new mattress,the salesman was extremely helpful,and honest,without being 'pushy',and the fact that the mattress was delivered(for free) the very next day was brilliant and the delivery man was extremely friendly and helpful. Our experience with mattressman was exceptional and we would definitely recommend them. Many thanks.
Excellent 4'ottoman bed - 16 Jan
Service & delivery excellent. Very sturdy & according to my son, very comfortable. My only criticism is that the fabric that velcro's onto the Base could be attached in a better way. Apart from this, highly recommend!
Comfy bed and excellent service - 10 Jan
We were recommended to mattressman by a satisfied customer. They had a good choice of products available on short delivery and delivered when they said they would. We now have a lovely new comfortable mattress.
Great Mattress - 10 Jan
Great mattress,delivered when stated,but delivery guys were not very careful when taking to bedroom,banging doors open,knocking stuff out the way instead of moving and didn't offer to take new mattress packaging away..
Excellent - 15 Jan
A very laid back approach to sales - they waited for us to approach them, rather than going for the hard sell (as we had at Dreams in the same estate) and a top quality bed for a lower price. Very knowledgeable staff - able to help us with every query we had. Delivery was available by Tuesday for a bed bought late on Saturday, and the delivery itself was very professional - they had a couple of flights of stairs to go up and assembled the bed within minutes, even offered to take their shoes off! I honestly couldn't speak more highly of the approach and service of Mattressman.
Not happy - 14 Jan
We bought a Relyon Memory Royale 1250 from Mattressman for £469, it seemed ok in the showroom. Sleeping on it was a different experience, so uncomfortable, it overheats and the memory foam flattens, after a week we gave it away to son and daughter in law because Mattressman do not have a useable returns policy, and we bought another mattress from Dreams who gave us good advice and have a proper returns policy. Also despite the 2 hour delivery slot the Mattressman delivery was 45 minutes late.
Great Service ! - 09 Jan
After visiting my local store to order a new mattress, the delivery options was so easy to fit around work, as a text was requested and received the night before delivery of a 2 hour window the next and on the day of the delivery a phone call from the crew to say they will deliver in an hour...
Great service all round !
Brilliant - 06 Jan
The delivery came early, very lovely and polite delivery men. The bed was easy to put together and the mattress is very comfy! they put it in the room for me so I didn't have to lift it upstairs and I would recommend then taking your old bed away as it was easy and you don't have to worry about it! Thank you very much!
Slick. ?? - 07 Jan
Very slick service from order through to delivery. Can't fault them. Mattress sampled in shop, competitively priced (considering I certainly feel mattress prices are generally a rip off!), easy order, 48 hour delivery. All good.
Good range products and service. - 15 Jan
We were very pleased with the mattress information and service level when visiting their shop. We had been to other shops but found just what we wanted at the right price at Mattressman. We were quoted 12 to 14 days delivery, but it was delivered within 5 days. Excellent service.
Bob and Val happy customers
Now that's Customer Service! - 06 Jan
Placed an order on the cusp of 4pm and within 30 seconds of confirming the order online I received a phone call from customer services. They offered my next day delivery which was fantastic. 2 hour time slot was received via text that evening and mattress was delivered on time. Drivers were really friendly and took mattress upstairs. Cannot fault Mattressman customer service, I will definitely be using them again and recommending them to family and friends.
Excellent service. - 06 Jan
We placed our order for a new mattress on a Thursday afternoon and by 8.00 a.m. on the Saturday it was delivered, on our bed and the old one taken away. Very impressed with the service and we are enjoying our new mattress.
Good experience - 08 Jan
After shopping around, I found the staff at Mattressman to be the most informative in selecting the right mattress. The process in purchasing and delivery was very efficient. Great all round experience.
bit disappointing delivery service - 11 Jan
Delivery guys knocked newel post off stair and later found radiator knocked off wall too.Very disappointed that they did not take cellophane off and left me to do that and dispose of!Hoping great nights sleep will help!!!
Great service! - 15 Jan
Purchased mattress on-line, easy to use web-site, acknowledgement came quickly, then a telephone call a few days later asking when it would be convenient to deliver, followed that evening by a text giving a two hour delivery slot. On the delivery day the driver called to say they were half an hour away, then again when at the end of our road. Very pleasant chaps unloaded and carried into the house for us. Mattress was unmarked, undamaged, and is now on our bed being tested.
Very pleasant shopping experience followed by great customer care.
Note to self... - 10 Jan
Purchased a bed from Mattressman 2 years ago and was very pleased with both the bed and service given. Recently required additional bed after move and went to a different online seller and it was a nightmare of non delivery and unobtainable phoneline etc. Returned to Mattrassman again and received service second to none once more.
Lesson learned. Stick to company who serves you well once you find one!
Impressive! - 17 Jan
I needed to purchase some items of bedroom furniture urgently for my elderly mother. After an unsatisfactory dialogue with her local department store I trawled the Internet and came across Mattressman. Next day delivery on items in stock, and realistic time frames if not, along with an easy to navigate website, convinced me that this company had the solution. I was not disappointed. Delivery was bang on time, deliverymen polite and cheerful, and the furniture well packaged. If you are looking for an efficient service I highly recommend Mattressman. You can't touch this!
Excellent! - 07 Jan
Due to a family illness I needed to purchase a new bed and mattress, however, it was the 23rd of December. Not only were the staff in the store extremely helpful and got me an amazing deal, but it was delivered as promised on Xmas Eve, which allowed an very ill man to come home for Xmas.
So for your service and excellent products 5 stars does not seem enough.
Thank you all
Superb, honest and helpful sales guy - 17 Jan
In the Stevenage shop for over an hour with no hard sell. Gary knew his stuff but simply left us alone to make our choice. A rarity to find such a salesman with integrity and a great "bedside manner". Would recommend shop and particularly him to all you mattress buyers out there.
Birlea high sleeper- pine - 14 Jan
Excellent service, price matched easily, rang back when they said they would, quick delivery, 2 hour time slot given night before, rang 30mins before arrival. Well build, solid piece of furniture. Wouldn't hesitate to recommend.
What a delight! - 14 Jan
Mattressman: the staff gave us time to try the goods and look around and consider the options. They were there when we needed the assistance.
It was nice to be given a little space to browse.
Thank you Mattressman.
Better sleep! - 18 Jan
After turning our old mattress and realising quite how many springs were poking through, we went to browse at Mattressman. Big selection and no hard sell. We chose one with a layer of memory foam on the top-this may have been a mistake as it's so comfy getting up in the morning is a challenge! It was delivered quickly and within a two hour window- no waiting around. The mattress is excellent. Super comfortable and perfect. A good bargain too
Excellent mattress Excellent service - 09 Jan
We are very pleased with the mattress, exactly what I expected and great value, the best night sleeps I've had for a while. This is the second time we've ordered from mattressman and we will continue to use in future.
Excellent customer service and fast reliable delivery too.
Kerrie & Paul
Day Late Delivery - 10 Jan
Ordered our bed a week before our required delivery date ,ALTHOUGH Matressman advertise next day delivery.We dump our old bed on Tues morning to clean bedroom for the arrival of our new bed then received a phone call to tell us our bed wouldn't be denlivered till the next day, needless to say we were not happy as we had to sleep on our sofa ,surely they could have phoned the day before to warn us.
Perfect transaction from start to finish!!!!! - 19 Jan
I decided that the memory foam mattress (not from Mattressman) was a little too firm! Looked on line at the Mattressman site and could not decide between two mattress toppers. Then decided to phone them! The lady I spoke to could not have been more helpful and I opted for the one she particularly recommended. It arrived the next day as promised and I could not be more happy with it!!!
Mr B Penfold
Faultless almost - 14 Jan
Showroom ambience was good, staff friendliness was at the right pitch, product was available, delivery was spot on to the day and time agreed.
One small detail, I had to email and request confirmation of the mattress rating prior to delivery as this was not shown on the invoice.
Bed frame and mattress - 10 Jan
Delivery arrived as expected. Would have been preferable for assistance off the van. The chap struggled to carry the mattress on his own and had to put down on the floor. Outer layer of polythene was then wet and dirty so had to remove this before moving as dirt was going on floor and walls in the hallway. Did not pay extra for anything other than door delivery but would have been nice to be clean. Not an issue with the mattress as this was covered twice. Bed and mattress quality v good. Easy to order and delivered day booked.
Mattress man - 09 Jan
From hitting the shop at the beginning the service was great, they were polite gave us time to look round. I didn't feel rushed in deciding what I wanted. As for delivery was quick and the fact they tx u nite b4 with a 2hr time slot off delivery love it. Thanx 2 every1 at mattress man lincoln.
Superb - 12 Jan
This is the second time I have used Mattresman, the firs was buying a bed on line and second time in their shop in Northampton, on both occasions the service provided was excellent, would highly recommend this company
Excellent - 11 Jan
Absolutely fantastic company, very friendly and helpful in the Milton Keynes branch, nothing was too much trouble. when we finally made our decision they even pointed out that we could use the 0% finance at no extra cost and it was so easy to do too. There are quite a few companies that could learn a thing or two from this company. very happy with the bed, excellent quality at a good price.
The bed and mattress experts - 10 Jan
I shopped around for two days looking for a single bed and fra me. I was confused by the information from untrained sales staff. I saw Mattresman sign in Nottingham and as a last resort went in. Thats when the world of mattresses and beds unfolded. Lots of information and advice without pressure. Bought a bed and mattress at a good price and delivered free next day. I will be returning next month to buy a double.
Alf Peters Nottingham
very good service - 08 Jan
Find the mattress very comfortable and surprised how warm it gets. Hope this is not an issue in the summer otherwise exactly what we wanted .
Also I find l no longer have to keep changing my sleeping position as much as I use to. Highly recommend.
Sealy mattress - 13 Jan
Mattress delivered day later than should have been.When it did arrive it was almost an hour outside stated delivery time.Driver had no instructions to pick up old mattress which i had paid for so was reluctant to take old one away.All in all not very impressed
Fantastic Service! - 12 Jan
I bought a bed from these fine people over a year ago. It came with a mattress and as I was on a budget, it did well. It was time to buy a new Mattress and this one is fantastic. Next day delivery, bang on time, the only problem is I don't want to get up in the morning because it's too comfortable!
Jupiter Mink Ottommon King sized bed frame - 07 Jan
Often the test of good service is when things go wrong. That is exactly what happened when one of the side panels to this bed was damaged in its package on delivery. The distributors were straight on the case to set it right with no quibbles and a replacement was sent promptly, despite the Christmas holiday period. Very happy with the product which is good value for money comparing all the high street shops and online companies and the service has been excellent. I would have no hesitation in doing business with them again.
Quality & more quality - 14 Jan
Not having seen what I had purchased, I was very surprised with the quality of my new single size Divan.It arrived exactly on time with 2 very helpful guys who positioned it upstairs exactly where I wanted it. 1st class.
Excellent mattress - 17 Jan
This is the third mattress I have ordered over the years. All have been excellent quality, good service and competitively priced. I would recommend highly to anyone. I recently ordered a mattress from elsewhere and had to return it and get a refund as when it arrived it was not up to standard , so back again to Mattressman where I know I get what I pay for.
Elwood white double bed.....just perfect! - 19 Jan
Fantastic service from start to finish. Bed is solid and extremely comfortable. Wouldn't hesitate to recommend the company or the bed.
Very easy to assemble and delivery was second to none.
Many thanks Mattressman.
One very happy little girl - 14 Jan
Bought the Jessica bed for my 8 year old daughter. I managed to put it up for her on my own as it was dead easy to assemble. It looks like a Laura Ashley bed but was a fraction of the price. Add Afew fairy lights and I have a very happy little girl. She loves it, so does mum
Very good service - 18 Jan
Orderded Mattress online at weekend and delivery arranged a date to suit us. Delivered by early afternoon by polite chap.
Have only had it on the divan for 1 night, so too early to tell if it lives up to its claims.
It looks well made, stitching very good and materials look sturdy. Nice to have booklet attached on how to take care of mattress.
Peased with purchase, need a few more nights to assess the comfort as it is a little more firm than old matress.
No fuss, great service and good quality product - 15 Jan
Initially we were a little apprehensive about purchasing a mattress online but the Mattressman website was really clear, and the layout and use of symbols made it really easy to find a product which we were confident would meet our needs. Our mattress was delivered quickly in the allotted time and the staff were friendly and courteous. The mattress met all the specifications that had been listed on the website and we were extremely happy with the quality of the product. Never have I so looked forward to getting into bed!
Great mattress great price fast delivery - 16 Jan
Finally a good nights sleep, Mattress is firmer than I was expecting but great quality and really comfortable my wife absolutely loves it. Pocket springs mean no more roll together or bounce i would recommend this mattress especially at this price. Would also recommend Mattressrman
easy online ordering fast delivery Great service