Latest Mattressman Reviews

Welcome to Mattressman's review page. This page shows you the latest reviews left by our customers on all of our mattresses, beds, divans and accessories. You can review our products using a 5-star system, with 1 star being negative, and 5 stars being positive. We believe the best reviewers are our customers, and encourage people to leave a review on the products they have purchased. We also run a review system on the trustpilot website, where we invite customers to leave a review of their shopping experience with us. We pride ourselves on delivering the complete package, where the best priced beds and mattresses are matched with free, next day delivery.
Very pleased with the overall … - 18 Apr
Very pleased with the overall experience. The delivery guys were really polite and helpful, taking the mattress upstairs for me as my husband had just come out of hospital. Very satisfied with the mattress which has improved our sleep.
David Thomson

Fast delivery and kept well informed … - 20 Apr
Fast delivery and kept well informed and updated. Great sturdy bed frame though the instructons could give ikea a run for their money. Common sense and preparation got it put together very quickly and I have a happy son. Many thanks
Happy customer

Very Good service - 18 Apr
Very Good service. Ordered by phone as I realised that as a member of the NLA I was entitled to a discount. Put through to the trade section who were very helpful and efficient. Delivery was on time and driver phoned me half an hour before. Cannot ask for more really
Simonsays

The website was easy to navigate and … - 17 Apr
The website was easy to navigate and having chosen a reduced mattress online I went to try it out at the local store. The sales man was helpful and patient, placed our order for us and talked about a mattress protector, which I came back a couple of days later and purchased. When delivered the delivery men were cheerful, quick and polite.
Nich

Mattressman great especially when the … - 15 Apr
Mattressman great especially when the delivery company tried to deliver to the wrong address you sorted it out for them to deliver the next day. The mattress is good and we will be reordering thank you
Maurice Lake

Ordered over the phone - 13 Apr
Ordered over the phone, very quick and simple. Delivery exactly as specified. Bunk beds easy to assemble and very high quality - no bits missing. Second set of bunk beds we've bought from Mattressman, no reservations.
P Haler

When we first went into mattress man … - 11 Apr
When we first went into mattress man milton keynes the service was great. However we then went back in to purchase some pillows(which i didnt buy and i wont be going back for them either) i waited for a while and although serving someone else even when they came over to where i was stood to grab a pillow they didnt even acknowledge me. Seems they got the money out of us on the first visit so werent interested anymore. Would like to say the delivery guys were brilliant though.
Ashlee Newell

Went into showroom for some ideas - 11 Apr
Went into showroom for some ideas, no hassle from the showroom salesmen (this would have put us off). Bed and mattress chosen (hard part was paying). Delivered on the day we chose by two very nice men. Bed assembled and all packaging removed. Would recommend.
David

Absolutely brilliant from start to finish - 21 Apr
Absolutely brilliant from start to finish. Showroom staff were very pleasant and let you look around without being pestered through to delivery which was quick, efficient, within the delivery window and simply no hassle at all. Would give them 6 stars if I could
Robert Reid

Will definitely use again - 14 Apr
Great mattress and good value. Much more comfortable than my previous mattress and I am definitely getting a better nights sleep now! My partner prefers a softer mattress so this is a bit firm for him, however, if you like a firm mattress with the memory foam top like me and are on a budget, then this mattress is the one! No problems with delivery, I received text notification and the delivery guys were very friendly and took my old mattress away. Would recommend.
Rachel

Good product and an easy on-line ordering process - 20 Apr
A rapid, on-time delivery of an excellent single bed product, exactly matching our previous purchase in 2015. No fuss, no delays and a fair price. A good online selection / ordering / confirmation app with good navigation and no data entry problems. Highly recommended.
David Skidmore

Great company . Great Customer Service . - 13 Apr
I have bought 4 new beds from Mattress man in the last year for me and my family . All have been excellent quality . The last bed came i was so very happy as i had my eye on it a while . We put it up and it looked beautiful . Three days after it went up my daughter noticed something wrong so i called them to ask if there was anything they could do to help , no questions asked they sent me out the new part . This is a excellent company who really care about there customer's . I will always buy my bed's from them . Thank You Mattress Man .
Mrs L Phipps

After a slight hicup at start of the … - 19 Apr
After a slight hicup at start of the process i am pleased to say: mattress arrived in the time slot stated and the item was as described and after night sleep woke refreshed without the usual stiffNess ..I look forward to years off good sleep.
Terence Jones

Great purchase - 05 Apr
I bought the bed for my 12 year old granddaughter and she is delighted with it, great value, it is not as bulky as previous bed, she has put lights around the bedhead and it looks lovely. It was delivered the next day as it stated it would with no problem at all. We are delighted with the bed and the service.
B J Ryder

customer service was ok but when called … - 08 Apr
customer service was ok but when called out of hours service to confirm order details and delivery time slot they were unhelpful and didn't know anything. We paid for Saturday delivery an extra £20 but the mattress instead of being brought into the house was left roadside (10 metres from the front door) and we had to bring into the house ourselves. Cardboard was ripped and they told us they would be there between 12 - 2pm but arrived at 10am with no tracking or phone call given. We had to unpack and the packaging was left for us to dispose of. Very poor delivery.
Heather Potter

Boy am I going to sleep well tonight. - 10 Apr
Salesman was very knowledgeable and directed us to the type of bed which would benefit us both. The service and delivery have gone like a dream. We have used Mattressman before and had no hesitation in going back.
Marcelle

Very pleased with the mattress I … - 10 Apr
Very pleased with the mattress I purchased. I was a bit unsure about buying without trying but decided to go for it and I haven't been disappointed. I feel like I am sleeping on a cloud. Very comfy and would purchase from this company again.
James

I ordered a bed and mattress from … - 18 Apr
I ordered a bed and mattress from Mattressman online. They were delivered on Good Friday with no delivery charges. I received a text and an email the night before giving me a two hour window for delivery the next day and they showed up within that window. The bed came flat packed but went together perfectly and is really well made and robust. I would have no hesitation in buying from Mattressman again in the future....great products and great service. Well done.
carol wilson

Website gave a delivery date - 12 Apr
Website gave a delivery date, which wasn't met, Had to email then was given a delivery date 2 days later. Had comments from delivery men about how I should have removed pictures from the wall up the stairs prior to delivery! Not impressed
piddypig

I would highly recommed Mattressman - 07 Apr
I would highly recommend Mattressman. I have received excellent service from start to finish. The Salesman at the shop was friendly and very helpfull. i was contacted to arrange delivery, and delivery was arrange to suit my availability. The two gentlemen that delivered the mattress were extremely helpfull in that they took the mattress to the room it needed to go into and removed the covering and took the plastic covering away with them. They were very polite and very cheerful which is rare. Overall an excellent experience and I will use them again when the time arises.
KJ Coventry

The men sent me a text the day before … - 06 Apr
The men sent me a text the day before saying what time they would arrive. Another text arrived on the day. They called to check I would be in because they actually were able to bring it earlier than planned. The two men were very friendly and offered to take the packages upstairs. Fantastic service. Good communication.
Sophie Gibson

Excellent service from start to finish - 20 Apr
Excellent service from the sales assistant Henry to the two delivery guys,telephone calls,and delivery times,polite delivery guys even though the mattress was difficult getting it up the stairs,would I recommend this company...defiantly ...well done one and all
Shirley Corbett

when my bed was delivered - 21 Apr
when my bed was delivered, they did not sort it like I was told. It also was damaged. I phoned and they did send a replacement the next day. the delivery men was so helpful. they checked it, made it up for me, I was very pleased THANK YOU
A Barnard

Lovely comfy mattress - 22 Apr
Lovely comfy mattress . Second mattress purchased from mattress man great service and great delivery . Delivered to room of choice with polite happy delivery men would recommend this company . Excellent
Tracy Roper

Very friendly and efficient. Great mattress. - 22 Apr
Very friendly and efficient service in the shop. Delivery was well organised and on time, with good communication on the day and the day before. My mattress is also great by the way! Steve Holman (Leicester)
Stephen Holman (Oadby, Leicestershire)

Silentnight Memory Sleep - 21 Apr
Delivered in the date we wanted with no problems. Payment using Amazon Pay was easier than most systems. Well packaged with no damages seen. Silent Night Memory Sleep is a good firm mattress. This is the second of these we have purchased and at first can feel a little firm but after a week or so was perfect.
Christopher Lodge

Shop staff were very friendly - 07 Apr
Shop staff were very friendly. I was able to know my delivery slot to arrange someone to be st the house, but the delivery drivers tried to deliver the mattress 2 hours too early! They did wait though until I could get somebody to the house.
Helen Webb

Brilliant service - 20 Apr
Very impressed with the service from purchase to delivery.Delivery men were very good,kept me updated on delivery day with phone calls and all bed frame instructions were very clear and easy to follow.very happy would highly recommend.
Sarah Burton

Highly recommended - with one reservation - 16 Apr
I cannot fault Mattressman on speed of delivery, keeping the customer informed, and overall service. However, when there was a problem with an item of furniture (all the drawers 'out of true' possibly due to a heavy item being placed on top of it in transit) my email to Customer Services went unanswered. Not even an auto-reply, let alone a brief acknowledgement. I may as well have been firing into a black hole. I am much too busy to follow up with phone calls (why I emailed in the first place), so the matter remains unresolved, despite a further email.
Mr Taylor

Bed was smaller than expected - 12 Apr
Bed was smaller than expected. I should have read reviews and paid little extra. However, great for child's bed. Instructions good and easy to put bed together. Mattress is good quality and comfortable.
Michael Foran

Fantastic Service as Usual - 11 Apr
This is the second time I've bought from them; their service is fantastic, best online price, delivery to bedroom and also disposal of the old mattress. (for a fee) but a lot of online suppliers don't do this. I would use them again without hesitation.
Louis Beck

No pressure sales - 06 Apr
No pressure sales, we were told what types of mattresses they had and where things were, if we had a question...We ask...we picked...paid...Delivered next day....How good was that....A happy shopping experience. Delivery arrived...Friendly blokes...New mattress in and taken to the bedroom....Unpacked....Rubbish picked up....Old one out...Thank you mattressman....A1 service all round.
James s McClean

Great service from the shop very … - 18 Apr
Great service from the shop very helpful member of staff. We could pick delivery day and was told we would get text the day before telling us a 2 hour delivery slot. We received the text and the mattress was delivered within the 2 hour slot. Delivery men took mattress up to the bedroom. No problems whatsoever. Really pleased with service cannot comment on the mattress as this has gone into our guest bedroom and not been used yet.
C Jackson

Excellent service in the Dereham … - 14 Apr
Excellent service in the Dereham branch, very helpful. Delivery even on a bank holiday! Thank you Nick and Darren for delivery, putting it on my bed frame and even took the rubbish away Thank you Will definitely recommend x
Aiden Ross Gorbould

Broadstairs retail store - 20 Apr
Came across the Broadstairs retail store when visiting Westwood cross from where we live in Ashford. We already had confidence in the Matressman brand after using them previously. Was fantastic to be able to be assisted in store and try out the great range of beds on offer. Enabled us to choose a perfect fit mattress with the support from the team there. Thank you.
M Paine

Great website, great price and super product - 13 Apr
Great website, super prices and very easy to order from. Great option of delivery dates when next day. Kept up to date all way through order and given an hour time window so not restricted to waiting in all day. Product was great lovely colour and perfect for what we needed it for. Can highly recommend this company and its products. Keep up the great work will use again in future
Nicola Minton

Excellent service - 09 Apr
Excellent service! Love my new mattress - great price and extremely comfy. Very impressed by delivery. Had a text with a two-hour time slot. It arrived on time and the two man team were friendly and polite and put the new mattress "in situ". Also took the old one away. Would definitely recommend and use again.
sara frematle

Perfect sleep restored… - 05 Apr
Selecting the best mattress to suit our comfort & pocket was excellent with the advice and help from your assistant. Delivery and courtesy from your delivery personnel again excellent as was the delivery time. Thank you all we are now sleeping better. zzzzzzzzzzzzzz
Mr c ford

zero gravity mattress - 08 Apr
Bought a healthopaedic zero gravity mattress after sleeping at our son's house and being very impressed. Delivered on day requested and lovely soft mattress as expected. Very easy to use website and reasonable prices with free delivery - can recommend.
Mike F

The showroom staff and service were … - 08 Apr
The showroom staff and service were very good, the delivery people were also very good, except that I had to chase them by phone to get the time of delivery. The mattress is of good quality, however it doesn't feel as comfortable as the one in the showroom but may need to settle, I hope!
Peter Branson

The next day delivery service was …brilliant. - 17 Apr
The next day delivery service was brilliant, it was free and the 2 gentlemen that delivered my mattress were really friendly and took my old mattress away as planned. The delivery time was spot on. Brilliant service. The chap that answered the phone at Colchester branch was really helpful.
lauren

Excellent value and service - 05 Apr
All items delivered as promised, kept me informed all the way. Cannot fault their service and products. Bought two mattresses and a double ottoman bed that was fantastic value. Would not hesitate to use them again or recommend.
Mr Ian Treves

The service from Mattressman - 19 Apr
The service we received from Mattressman was very good.Although we ordered the incorrect mattress first time to get the correct one was very easy.Everything was organised for us , hastle free and delivered on time.Thank you very much.
MR T G STEVENSON

Only one irritating thing - 21 Apr
Only one irritating thing. Website told me delivery would be free to my postcode when I checked, but at point of payment, it changed its mind and charged me about £7. I was not bothered about any particular day or speed of delivery. So that needs looking into, but otherwise no complaints, straightforward service and happy customer.
Charlotte

Fantastic service - 20 Apr
Very quick and effects. Lovely website east to use and able to select a delivery date. On the delivery day we had excellent correspondence from the delivery department keeping us up to date within the hour of delivery slot so it did not impact upon the entire chosen day. The men were polite, helpful and aware. The bed frame we ordered was easy to assemble, excellent quality and very comfortable a lovely addition to our home.
Clare

Broadstairs Mattressman … - 17 Apr
Martin at the Broadstairs Mattressman store displayed the perfect level of professional yet friendly service & it was a pleasure to deal with. In fact everthing went like clockwork. Ordered new bed/mattress one day & it was delivered before mid-day the following day. Nowhat is what i call good service ...& believe me, i'm very fussy! I would definitel use them again & can thoroughly recommend them.
Lin, London

Nice looking bed,took abit of time and … - 13 Apr
Nice looking bed,took abit of time and strength for me and my daughter to put together, no holes to fix the slats to the frame.Defintetly couldn't of done it on my own.It had slight movement under one of the legs when completed but think that's down to uneven floor rather than the bed itself.All in all happy with the end result for money paid.
Joanne Mixture

Fantastic service from start to finish - 14 Apr
Fantastic service from start to finish. The mattress is fantastic great quality everything we had hoped for. The sales man was great not pushy listened to what we needed and arranged a very speedy delivery for the next working day. The delivery men were by far the best delivery men I've had experience with the communication was great I got a text the night before with a 2 hour window and a courtesy call on the day to let me know they were 15min away. Very polite offered to take shoes off I could not be happier with my experience and will certainly use again and recommend to friends and family.
Paris

Excellent prompt service - 12 Apr
Excellent prompt service. Mattresses exactly as described on the website and reasonably priced. Sleeping better than I have for a long time. The guys delivering were very helpful and straight-forward. I'd recommend Mattressman to anybody.
David Beard

Online ordering was simple and user … - 18 Apr
Online ordering was simple and user friendly. We had a problem with payment online which was sorted by a friendly staff member. The products ordered exceeded our expectations in terms of quality and were timeously delivered. Satisfied customers!
Tania Keen

Did what they said they would - 16 Apr
Did what they said they would, when they said they would (used a competitor recently who did not do this). They offer two man delivery to a room of your choice and take away the unwanted mattress (which a lot don't offer) but they make you pay for these extras.
DF

faulty mattress - 09 Apr
Bought 1st mattress Jan 2016, after just 12months it went from being a firm rated 4 mattress to being soft and sagging in the middle. Luckily it was under warranty and they replaced it after investigation by the company. I must say they acted very promptly so just over two weeks we had our replacement. Fingers crossed we have a better outcome with this one.
SuTomFu

Sealy Backcare Firm 3' Single Mattress … - 12 Apr
Sealy Backcare Firm 3' Single Mattress purchased,hasnt been used more than twice but seems exceptional value and comfortable. As this is no reflection on Mattressman,all I would say is this is described as medium firm,and although it seems perfect for our needs,I would suggest anyone thinking of buying,remember this,it is a very firm mattress,and I have no idea how firm one would be if its description is described in the firm category.
d from Essex

EXCELLENT SERVICE! - 11 Apr
Very pleased with the service. Bought 2 mattresses recently, the first one ordered in the Colchester store (very helpful and friendly staff), the second one ordered online at home. You get a text the day before delivery with a 2 hour time slot when it's due to arrive. Both times the correct mattress turned up on the correct delivery date within the 2 hour slot. The delivery men were very professional, friendly and polite, took the new mattress to the room required and took the old mattress away. Would definitely recommend them and use them again.
Mrs D Brown

Single Mattress - 05 Apr
Fantastic value for money. Gary in the Stevenage branch was extremely helpful and made everything easy. I have already recommended Mattressman to someone else. Delivery guys when very good also, kept in touch with the time of delivery. will use again . thank you
T JONES

We found this company very helpful and … - 22 Apr
We found this company very helpful and competitively priced for the type of bed we wanted. No delivery charge to add on with bed and mattress available virtually immediately. Staff helpful and not pushy. We regret not using this company last year when purchasing a mattress but we were put off by the appearance of the shop front and signage. Don't make the same mistake - they are really worth a look!
Happy Customer

Excellent Company - 17 Apr
Ordered and paid for over the phone after work before 8 pm. Instant emailed confirmation and receipt. Emailed and texted every step of the way until delivered as requested within a 2 hour timeslot on a Saturday morning. Timeslot 7 to 9 a.m. Phone call at 6.45 to say would be delivered at 7 am prompt. Delivered and carried to room as required. Faultless seamless professional service. Good price, good responses, quick efficient delivery and quality items. Excellent
Karen R

Excellent service from friendly, knowledgeable, staff - 17 Apr
The service we received from the branch at Westwood Cross in Broadstairs today was excellent. The staff member who served us was extremely knowledgeable and couldn’t do enough to help us make the best choice of mattress and pillows. The store had a very wide range of mattresses, all of which appeared to be available from stock. We were offered and range of delivery options and would thoroughly recommend the branch to anyone looking to buy a new mattress.
Martin Gough

Good price. Good quality!!! - 11 Apr
Mattress came in good time :) next day delivery! If I'm honest i was looking for a quick cheap buy and for the price I paid I didn't expect such good quality. The mattress is very comfortable and we are very happy with it. Will definitely be using mattress man in the future :) thank you
Emma

Very helpful from start to finish - 20 Apr
Very helpful in store, next day delivery text the evening before gave us a 2hr slot and phoned just before arriving, excellent service and two very helpful delivery men nothing was to much trouble for them. Would recommend this store
Anonymous

Nottingham mattressman - 22 Apr
In store people seemed to be able to answer questions we had. Didn't haslte you either. Delivery was good a 2 hour time slot and we were able to request a call 30 mins before which they did. Only thing they didn't mention was the chemical smell which seems to stay a while, but it is going slowly
Joanne

Great service & very good mattress - 12 Apr
Great service. This is my 3rd healthapedic mattress we have purchased (for 3 different rooms), they tick all the boxes. They are extremely comfortable, well made, good balance of spring & memory foam & reasonably priced. These mattresses will last a long time.
Katsz

I went into your Colchester store and … - 21 Apr
I went into your Colchester store and was served straight away . I ordered it on good Friday and it was delivered the very next day which was a Saturday. The delivery men phoned me that morning to say what time they would deliver the mattress and they were there at that time. Great service highly recommend.
Tina Snelling

Highly recommended - 06 Apr
Great product range, attentive and knowledgeable staff but not pushy. It was easy to change the delivery date, and delivery was made during the slot we had been given, so all good. I can highly recommend Mattressman.
Alan Marchbank

Excellent service - 11 Apr
Regular text messages to let me know when item was arriving. Delivery men very efficient placing mattress in room where I needed it and removing old mattress. Whole process from ordering to delivery easy and hassle free. Excellent service and would definitely recommend.
Carol Cavalier-Smith

Great buying experience, excellent staff and very quick delivery. - 18 Apr
Mattressman staff in Mikton Keynes store where very helpful and pleasant. Our mattress arrived earlier than expected and delivery was arranged within a two hour slot. Delivery drivers were great, delivered the mattress to the bedroom, set it in place and took away all the rubbish. The mattresss was great value and is very comfortable. I would highly recommend using this company!
Gary Welsh

After researching on the web we choose … - 15 Apr
After researching on the web we choose Mattressman to buy a new mattress from their store in Peartree Road Colchester. The salesman was knowledgeable, friendly and left us to choose. He was helpful when needed yet not overpowering. The delivery was free and there was a £20 charge to remove the old one (a happy expense to save aggro). The delivery team were professional, friendly again and polite. Well done ??????
David Hart

New Mattress - 07 Apr
We purchased a new mattress from March Branch, the salesman Richard was excellent very helpful and polite. Out delivery today was also excellent within the time slot we were given and the two delivery men were absolutely excellent also helpful pleasant & polite. Overall an excellent experience and we can certainly recommend Mattressman and the staff we met.
Mary Williams

Ordered mattress received acknowledge … - 14 Apr
Ordered mattress received acknowledge ment and then nothing after 12 days i had to Email mattressman to remind them,,,Mind you they did phone me on receipt of my email to arrange delivery but not a word of apology about the delay and waiting for the delivery...Not impressed.
Terence Jones

Very good communication and delivery … - 20 Apr
Very good communication and delivery was at the time stated. My only concern was that although I paid extra to have the bed and mattress delivered to the room it was going in, the delivery men were not very happy about it. They did put them in the bedroom but said they didn't usually carry things upstairs. The bed and mattress are good value for money.
customer

Superb branded mattress at a great … - 19 Apr
Superb branded mattress at a great price. Great service and communication. Would give 5 stars if they emailed or texted with an estimated delivery window rather than having to wait in all day. Would be nice to know if morning or afternoon delivery. Will definitely recommend though
Teresa Bennet

We visited the store in Colchester and … - 21 Apr
We visited the store in Colchester and was welcomed by a guy who was informative, polite and helped us pick the right mattress. There was none of the sale's spew that most stores have. We got next day delivery and as a whole are thoroughly impressed with MattressMan. We would gladly go back.
Kyle White

Update - 17 Apr
Update. I received a apology from the customer service manager....I await delivery tomorrow and looking forward to delivery .I was not aware that it was a bespoke item my opinion of this company is improving.
Terence Jones

Good choice of mattresses - 20 Apr
Good choice of mattresses, staff have good knowledge of products, delivery very good as they were able to deliver 1hr earlier than arrange so driver rang to make sure early delivery was ok with us, if only all companies were like this.
M Stone

Five Star Service - 06 Apr
Five Star Service The service I received from the March branch of Mattressman was excellent. Staff were extremely helpful and went out of their way to find me exactly what I wanted. Delivery - I couldn't believe that delivery time would be so exact...I was told delivery would be between 1409 and 1609 and it came just after 2 o'clock. The bed frame was just what I wanted and was easy to assemble. Well done Mattressman I will recommend you to all my friends.
D Murden

Excellent Service in Lowestoft. - 20 Apr
I went into the Lowestoft store and received excellent advice. The sales person was very knowledgable and didn't rush our decision. I had a choice of delivery days and loved the fact that the product is manufactured in Norfolk. The day before my expected delivery I was sent a text giving me a 2 hour delivery time and the bed was delivered within that time frame. The 2 delivery men were efficient, friendly and professional. It was a joy to buy something and be 100% satisfied with the service. Thank you
J Illingsworth

Good but Gould improve payment detiails page - 11 Apr
Great service once I phoned. However had problems trying to buy online. The payment page is not user friendly. Pressed the wrong size,and was unable to delete/correct. This resulted in both options showing when moving to pay, which I could not change.
sean o'connor

No problems - 11 Apr
Ordered online. This was simple and straightforward. Rang to see if the bed was in stock as it was out of stock when I ordered. Arranged delivery. Delivery men were running a little late so they called to let me know. Delivery men delivered bed and mattress to the bedroom and took away the old bed and mattress (this is a chargeable service). Very polite, professional and helpful men. Happy with the look of the bed and time will tell if it will last as long as the last one (15 years)
Susan Lipscombe

Easy ordering at shop - 15 Apr
Easy ordering at shop, helpful staff .Good selection of beds to choose from. Delivery promised after weekend and delivered early that day. A pleasant change from delivery dates weeks hence! Recommended for sure.
Mr William Copland

Couldn't of asked for a better service - 21 Apr
Couldn't of asked for a better service. Me and my partner have just had a new born baby and had our hands full when the delivery of our new bed and mattress turned up. Nick and Martin (delivery men) couldn't of helped anymore by carrying the mattress/bed up the stairs without any problems even though they were on a tight schedule and we live in a particularly small terraced house. Great experience and would definitely recommend to friends/family.
Tom Potkins

Good Service - 17 Apr
Ordered 2 mattresses. Web site and payment was an easy process. Was given a free delivery date and then given a two hour slot on the day. Mattresses arrived within the first 30 mins of the slot time. Delivery guys very helpful and left mattresses where I wanted. Would recommend Mattressman and will be using them again.
GH

After much frustration with a different … - 12 Apr
After much frustration with a different mattress company, I ordered a mattress from mattress man and it was delivered the next day with no hassle at all. Really impressed with the mattress and service provided. Would definitely recommend and use again.
Ellen Martin

So happy with the mattress we bought … - 16 Apr
So happy with the mattress we bought from Mattressman. No more back pain. Buying the mattress was so easy and quick and the staff at Newport, Isle of Wight branch were friendly and enthusiastic about their products. Definitely would recommend. So impressed, I bought two single beds from them today!
R MEAD

Web site was very helpful guiding us to choosing the correct mattress… - 18 Apr
Web site was very helpful guiding us to choose the correct mattress for us.`It was good to see that the mattress we chose was made in Britain. The speed with which we received the mattress could not be better. The delivery man was most helpful. The mattress was packaged with instructions as to opening it up on the bed and just rolling it out. We have been sleeping on it for a week now and find it perfect for us.
heather brand

Excellent service from start to finish - 11 Apr
Excellent service from start to finish. Salesman in the shop very informative and couldn't be more helpful. Emails before delivery friendly delivery boys took mattress upstairs and were polite and helpful. Would definitely recommend very refreshing to find a company that has old fashioned good service.
Cathy Driscoll

Absolutely amazing - 15 Apr
The two guys that delivered it couldn't of been lovelier. They were both happy and chatty. Fully set the bed up for me. Even took off their shoes so they didn't get mess on the new carpet in the room. If I could I would give more than 5 stars.
Linda Osborn

Highly recommended :-) - 22 Apr
Great service in store and with customer support when I needed to change delivery timings. Delivery of beds and mattresses was on time and carried out by pleasant staff. All round great service. Well done mattress man team. I will have no hesitation in recommending you.
G Jackson

Perfect mattress - 16 Apr
Ordered this mattress online after reading good reviews about it and we have not been disappointed. Its extremely comfortable, and we have both slept brilliantly since with no aches and pains when getting up in the mornings. Great service with quick delivery.
Carrie Cable

Outstanding service - 19 Apr
I have used Mattressman three times now for beds for rental properties. They are amazing and unusual in this day and age. They can deliver a bed next day if you need. I by mistake put in the wrong delivery date on the online order and phoned them - miracle of miracles - they answered within 3 rings and happily altered the delivery date. What a pleasure to deal with. I recommend. The beds are good too and look smart.
Alex1

Can`t fault Mattressman anywhere along … - 12 Apr
Can`t fault Mattressman anywhere along the line. Website is one of the best informative sites i`ve ever used. Ordering was so simple without any of this "enter a password, then repeat etc!!". Communications were very good, i was informed of progress at every step. Delivery was ontime, efficient and quick. There was nothing to fault the whole thing from start to finish.
Martin Wallis

Excellent service and quick delivery. - 15 Apr
Excellent service, quick delivery. There was a problem with one of the draws on the base which the delivery driver picked up when he was putting it together, he called the office and reported it and I had a phone call within an hour from customer service and a new draw was delivered the next day. Will be recommending Mattressman to all especially after a 3 month nightmare I had trying to get a bed from Bensons for Beds which I would advise for anyone looking for a new bed to avoid like the plague!!!
.WG

Excellent service - 05 Apr
Excellent service! And so easy. I found a mattress I liked, read the positive reviews by other customers and ordered on line. I picked the delivery day to suit me and even the time slot. I was kept informed throughout and when the mattress arrived the delivery people were very efficient, friendly and helpful. For a small fee they took my old mattress away too. Highly recommend Mattressman for anyone thinking of a new mattress or bed.
catherine cain

Great service - 10 Apr
Great service! So easy! Into store bought mattress, loads of payment methods available, received text with time to be delivered, delivery guys were brill took old one away and put new one of the bed for me.
Customer

Excellent service - 12 Apr
Excellent service, mattress ordered and delivered within 48 hours. My daughter loves her new mattress so much I see even less of her now as she's always relaxing in her room. Would recommend Mattressman to anyone and the website is very informative.
Janeth

Would definatley recommend this … - 09 Apr
Would definatley recommend this company,and delivery was next day and the guys that delivered my mattress where great didnt just leave it in my hall they put it in whichever room you want. All in all a great service conpetative prices whats not to like. Cheers mattressman...
nick williams

Fantastic service - 21 Apr
Fantastic service From initially making the order to receiving bed & mattress, I was kept informed of the status of my order and delivery times, which the delivery guys kept to, the guys were extremely efficient and polite, very happy with the purchase & service...thank you very much!!!
Guest

Fanatstic from start to finish - 20 Apr
I needed new mattresses within a couple of hours. I telephoned and got through to a very helpful member of staff at one of the stores. I realised I had lost my debit card during the order process so I asked if he could call me back in 5 and he did. I collected the mattresses from very helpful staff at the warehouse in Norwich. Fantastic service. We only buy from mattressman now.
Katlaw

Second time purchase - 06 Apr
This will be the second time I have delt with this company. I only hope that this second time will be as good. I have given a 4 star rating purely on the grounds I contacted them. Coincidentally I emailed them and within the hour they contacted me regarding delivery!
David Robinson

Excellent service! - 09 Apr
Excellent service I was kept up to date every step of the way. I was given a 2 hour time slot was then called to say they would be there within 30 minutes. They actually delivered earlier than the time slot I was given which was better. The mattress I ordered is wonderful best nights sleep I've had in a while I would recommend the pocket essentials 1000, and mattress man.
Mon

5 Star - 16 Apr
Very impressed from start to finish! Ordered and delivered within a week...Free!! (your choice of delivery date) Kept informed with delivery schedule...arrived when they said! Good prices and Excellent service...will definitely use again!!
Kay

Excellent
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