Latest Mattressman Reviews

Welcome to Mattressman's review page. This page shows you the latest reviews left by our customers on all of our mattresses, beds, divans and accessories. You can review our products using a 5-star system, with 1 star being negative, and 5 stars being positive. We believe the best reviewers are our customers, and encourage people to leave a review on the products they have purchased. We also run a review system on the trustpilot website, where we invite customers to leave a review of their shopping experience with us. We pride ourselves on delivering the complete package, where the best priced beds and mattresses are matched with free, next day delivery.
Good price - 19 Jul
Good price, we've design was good and easy to order, however the 2 week wait for delivery came and went before I had to ring and chase. Customer service wait was minimal and the delivery arranged for the next day. Brilliant, efficient resolution, why not do it in the first place rather than wait for me to phone?
Krishana Kumari

The people in the shop were extremely … - 18 Jul
The people in the shop were extremely helpful and did not rush or hassle you and the delivery chaps were so thoughtful, conscientious, and very polite. I could not fault any member of the team at all.
D Baker

Fabulous service. - 05 Jul
Fabulous service. Walked into Chelmsford shop, selected mattress after lots of expertise shared by staff, bought a few accessories i.e. covers etc. and mattress delivered next day, simples! Would highly recommend
Jacqui Taylor

3 star ladies and gents as my brand new … - 09 Jul
3 star ladies and gents as my brand new mattress(which costed me a fortune) stinks as a stable dump which is unacceptable. But dont get me wrong the mattress itself is exellent as im expected but this dumpy smell proper disapointment. Also the packaging were riped and was dusty as well. No need further bussin3ss with them. Cheers "Mattressman" :/
Kristof Bara

Awesome service from start to finish - 08 Jul
Awesome service from start to finish - Went to the shop in Leicester and the sales man was very knowledgeable and answered our questions but without a hard sell or pushy sales pitch. - When the bed was delivered Darren and Kirran were great and put the Mattress exactly where I needed it. I would highly recommend the company and their service!
Andy Moore

Thought they looked dodgy Dave's, instead they're epic Eric's - 18 Jul
We walked in store fully expecting to be hounded for a sale. Instead the sales lady simply welcomed us, explained briefly how their pricing works and how best to test a mattress, before leaving us to it. We were left completely to ourselves, and given helpful information and advice when we asked for it. There was no pushing any sort of bed or mattress on us, a very easy and comfortable place to be. The delivery was professional and on time, no complaints at all. All combined with a fantastic price, we will definitely be back for our next bed purchase.
Aaron

Great Service - 20 Jul
Great service from them, I was out of the country and ordering online for my folks. They kept in touch with me via email and called my folks to keep them updated on delivery. By all accounts the mattress is great and was a very good price for a high quality mattress. I'll be using them again for sure.
Peter C

Great service from start to finish - 14 Jul
Website was easy to use. Order arrived quickly, was great quality and easy to assemble and the delivery men were really friendly and helpful. Great service from start to finish with clear communication throughout.
Gemma

Brilliant company to deal with - 07 Jul
Excellent service second order recently and good communication regarding item in stock and arrange delivery asap, item delivered within the time stated and placed into the room nothing was too much trouble for the delivery staff. Excellent company with brilliant staff will certainly order from them again in the future.
Lee Allen

Fantastic service - 07 Jul
I received amazing service from this company. I had tried to order online but I had a request so I rang and ordered on the phone. Not only was my requirement met but it was exceeded. Everything was faultless from phone call to delivery. Thanks I will definitely order from this company again.
Irene

First class! - 26 Jul
Absolutely first class, hassle free service from Mattressman from the point of ordering to delivery. The bed was delivered on time by two very good guys, who despite having to carry it up to the 3rd floor as the lift bad broken down, remained cheerful & courteous. I was nervous about ordering a bed online but it is exactly as described & is extremely comfortable. I would have no hesitation in ordering from mattressman again.
Mrs Carole Haines

Delivery of bed - 08 Jul
The mattress, cabin bed and headboard delivered Friday , I was given a very precise time but unfortunately the delivery was very late, not the fault of the driver but of the company in not supplying the second man on time. If the the company are saying this is the exact time and no changes can be made, then they must keep to it. Having said that I was pleased with van driver and goods.
Pamela Tearle

visited Chelmsford store to purchase my … - 25 Jul
visited Chelmsford store to purchase my second bed in a year. Said I wanted to purchase a 3ft divan and chose one. Delivered next day was one mattress and a headboard. Where was the base? I rang Norwich and spoke to a lovely lady called Tammy.She said my invoice stated mattress and headboard but I did not read it as I had asked for a divan. I ended up paying more money for a base and to add insult after the salesmans mistake I was charged 20 pound to remove my old bed. Good beds but staff need more training.
Patrick Hughes

Good service - 05 Jul
Good service, fast delivery and a very comfortable mattress to top it off compared to one that I paid a thousand pounds for a few years ago I simply can't argue that, in terms of value for money, you can't go wrong
Donna Taylor

Great bed - 11 Jul
Great bed. Not the strongest so that's why I only gave 4 stars. My daughter is 4 and perfect for her. It's quite on the low side so ideal for first bed too. No rough edges and easy to put together. Definitely cream and not white as others had stated. Overall a really lovely bed and good value for money
kirsty walker

Ordered mattress on Wednesday - 20 Jul
Ordered mattress on Wednesday, new mattress delivered by Friday. Had 2 man team who carried it to my bedroom, and I am on 2 floor of flats. Removed wrappers and took away. Then took away old mattress. Great service. Mattress itself is so much more comfortable than old one. But still getting used to it.
Miss Denning

Efficient and professional service … - 19 Jul
Efficient and professional service start to finish. Delivered exactly when they said it would be with time to spare. Drivers were really nice, remained professional even though they had to negotiate the staircase from hell, and still had a smile afterwards. Would not hesitate to recommend this company
Tina BH

Would use again - 05 Jul
Second purchase from this company. Easy ordering and received product in good condition on requested delivery date both times. Good accurate descriptions on website meant that I was happy with choice of both base and mattress.
A C

Great choice and prices - 18 Jul
Great choice and prices. Quality mattresses. Excellent service. Speedy delivery. And cheerful, helpful delivery staff - Darren & Jamie! We ordered double & king size mattresses in 2006, and recently ordered a small double mattress (July 2017). Very pleased with our purchases and super service, then and now.
Diana Prince

Excellent service - 21 Jul
From choosing the mattress with the Store Managers advice to the delivery, the service was fantastic. Really pleased with the mattress. Also brought 2 single beds and mattresses for my daughters. Have been very very pleased with everything from mattressman. I beliece store manager was Scott in Corby branch and Nathan and his colleague who I forget the name of where the delivery guys. They brouggt the mattress upstairs, put it on the bed for me and got rid of the wrappings. Thank you
Claire Sarney-Clark

I found my order easy to make - 13 Jul
I found my order easy to make. The item was delivered on time, also I was kept updated with exact time of delivery, which I found very helpful. The person who delivered my mattress was very helpful, and friendly. Would recommend and buy again from this vendor.
Joy Kirk

I was not aware that the FREE DELIVERY … - 26 Jul
I was not aware that the FREE DELIVERY was only to the kerbside. Luckily my partner was in at the time to help me up to the flat with the very heavy pieces. Had my purchases arrived earlier in the day this would not have been the case.
Elisabeth Grindall

I brought the Apollo memory foam … - 16 Jul
I brought the Apollo memory foam mattress. It's amazing supports Mr very well. It's medium firm so best for a heavy set people. Love the actual depth of the mattress it's soo big. Brought from mattress man Nottingham. The guys were loverly. I was in a rush to get one urgently but shop was soon closing while on my way. I rang told that my situation and they waited for me which was fab. Great service I've already recommended lots of people. Thanks
krystal s

Happy with service - 13 Jul
Booked as an all day delivery but notified day before of 2 hour time slot. Arrived well within given slot. 2 very polite and friendly gentlemen delivered new mattress and removed old one. Found online site easy to navigate and appreciated film of mattresses with descriptions. Have just unwrapped mattress and all appears as described. Will check comfort tonight. Thank you.
SARA TURLE

Quality of products are excellent but … - 26 Jul
Quality of products are excellent but disappointed with the after care our kitchen has taken 2 month and still need some bit sorting out because you pay for the fitting up front you have no bargaining power It's a shame because it the still little things that is letting them down, but when you pay £17.000 for a kitchen you expect it to be right.
carl bellward

A great company! - 06 Jul
I am extremely pleased with the quality of the items I purchased. The goods , which were all well packaged to avoid damage in transit, arrived within my allotted time space by two very helpful, cheerful and polite delivery guys, who are a credit to the company. I have already placed a second order!
Carol

The mattress man is an excellent … - 24 Jul
The mattress man is an excellent Service from start to finish .The delivery men Darren and James are so helpful I would recommend this company to all my family and friends I will deffently be ordering from them again .
Lisa Wood

Stevie the lady who served me in the … - 23 Jul
Stevie the lady who served me in the shop was extremely helpful, she listened to exactly what I wanted and showed me beds that matched my description. The delivery men arrived when expected and even called me 10 minutes prior to arriving which was extremely helpful. Again their customer service was excellent, taking the bed upstairs etc.
Mrs H

Staff at the retail outlet were very … - 19 Jul
Staff at the retail outlet were very patient and helpful. Absolutely no pressure to make a decision - take your time, etc. Mattres delivered on time, with promised notice, taken upstairs and put in place; old mattress taken away without fuss. Interest free payment by instalments keeps my cash flow happy!
wingworks

Very pleased with our purchase - 05 Jul
Bought an ottoman divan and mattress in store (mix and match - mattress sold separately from base). Very pleased with our purchase. Competitive pricing, free next day delivery and assembly. Advance notice of delivery time. Polite and helpful staff. No idea about customer service down the line, but so far so good.
Ian P

Small Single Mattress - 10 Jul
Ordered a small single mattress for our spare room and asked for the delivery date to be on a Friday. Unfortunately, I had to change the date of delivery and when I telephoned, the member of staff was extremely helpful and polite. The mattress arrived and is absolutely fantastic! The description is correct and I will definitely order from this company again.
DLB

Quick, knowledgeable and efficient - 20 Jul
Brilliant service instore, not at all in your face, clear guidance and solid advice. Quick and easy to order, next day delivery in a two hour slot. Couldn't have been better. Wasn't asked if I wanted my old mattress taken though, which I think is an option?
L Fisher

customer service team - 24 Jul
We bought a mattress and although we had issues with it when we contacted customer service we experienced a five star treatment They were very helpful and not once did we have to ring them back to sort out the problem. If only other companies took notice. Well done to the team.
Surinder Chahal

A Fantastic fast service despite it not … - 19 Jul
A Fantastic fast service despite it not being a stocked item mattress arrived three days after was ordered followed good clear instructions what a delight when first sleeping on this gold memory foam mattress would advise any who experience trouble sleeping to buy one of these well done mattress man full marks
Mr KEITH PILGRAM

Fast friendly sale and hassle free … - 21 Jul
Fast friendly sale and hassle free delivery which also included the guy's quickly offering to assist moving the old bed frame outside which helped my elderly parents. Speak any higher about my experience.
Karl Nason

Mattredd ordering, delivery & quality - 06 Jul
Mattredd ordering & delivery all completed to my satisfaction. The single person delivering, helped me to take the mattress upstairs & place on bed as I said I had no man to help & to remove the old one into another room. Mattress is very comfortable & supportive.
Elizabeth Goddard

Brilliant service - 17 Jul
Ordered at 11.00 on a Monday and received delivery at 9.00 on Tuesday and delivered to the required room. Brilliant service and what appears to be a good quality mattress at the best price I could find like for like. Would happily recommend.
Brendan.

Next day delivery was on time but the … - 11 Jul
Next day delivery was on time but the delivery men could have taken more care ,i told them we had a stair lift and the best way to get the mattress up stairs was to keep it upright but they didn't listen which caused some problems my advice is listen to the house owner
Mr R More

Excellent service - 23 Jul
Excellent service. Ordered a mattress from them on the Tuesday afternoon and it was delivered on Wednesday morning before 8am. Two lovely delivery men and lovely lady in the shop also. Would certainly recommend this company to anyone.
Glenn Connor

Was delivered within the time but was a … - 24 Jul
Was delivered within the time but was a bit disappointed that I had to struggle to get the protective bag off myself which took me about a half an hour and is a tight fit in the bed frame but having said that it is very comfortable.
Mrs Tuck

At last a good nights sleep - 10 Jul
the lady serving in the store was very polite and wasn't pushy at all but gave advice when we sort it, which really was a help in our final purchase. I would recommend Mattress Man to anyone seeking to purchase a new mattress or bed. Delivery was prompt. All round a very satisfactory purchase for us.
lilian savery

Excellent, superb and Zzzzzzz...... - 05 Jul
Excellent service from my local Mattressman store in North Walsham, very helpful and friendly. The mattress is absolutely perfect and has helped my long standing back pain disappear in a matter of two sleeps !!!! Hypnos mattresses may come with a larger price tag than others but are worth it for the comfort,support and relief they deliver. Well worth the money in my opinion.
Alice

Impressed and pleased. Will order in future from Mattrressman. - 12 Jul
My order arrived the next day in the time slot agreed. Delivery men very polite and carried the mattress through my cottage - lots of tight turns - to the required bedroom. Delighted with the mattress and impressed by the service. This company deserves more business!
Chris Oaten

Worth taking a look. - 20 Jul
Good selection of well known and not so familiar brands, including many British made items. No pressure to buy, just a good attitude and helpful advice if required. Delivered 36 hrs after order placed. The only improvement that could be made would be a dedicated time slot for delivery. Other than that, very pleased with the goods and the service from Rotherham store. Recommended !
L R Wherton

Always a top experience at Mattressman - 09 Jul
Always a top experience at Mattressman! Great customer service. Keeps a record of individual sales. Friendly service from shop staff & delivery staff. Helpful & not patronising. 10/10 Always recommend MM to anyone!
emma hill

I purchased a Cotton Pocket 1200 … - 19 Jul
I purchased a Cotton Pocket 1200 Chenille double mattress on a Monday and it was delivered the next day and taken to the room and unpacked. Excellent delivery time and very helpful delivery guys. The mattress is British made with natural fillings (which is important to me as I have allergies) and very comfortable. Very pleased.
leela

Our experience of dealing with … - 23 Jul
Our experience of dealing with Mattressman has been entirely positive. The sales person who dealt with our requirements was pleasant, helpful & efficient. Delivery of our choice of mattress & divan was prompt & professional. We are delighted with the quality of the products we purchased.
Mrs Kemp

Excellent service and Quality Products - 21 Jul
Over the last few years I have bought mattresses and beds from natressman both for my home and business. All my orders have been handled amazingly, beds and mattresses arrive the next day, in good condition and their staff are helpful and courteous, thank you so much, another job well done.
Kevin Ward

Excellent service. - 07 Jul
Excellent service, the two delivery guys, Martin and Johnny, were brilliant. Very helpful considering a hot day and we live 2 flights up. We have bought from Mattressman before and have no hesitation in recommending their service.
Ms Dunn

Bad service for replacement of faulty mattress - 10 Jul
Mattress delivered is faulty things happen but the customer service makes me feel like a criminal. They are making me prove its broken with photos then a surveyor to come then await a new delivery. The mattress is faulty. Just send me a new one!!!
jonathan myers

Terrible. Avoid - 08 Jul
Terrible. They've sent the wrong size slats! They don't fit! They want us to wait another 4 nights for the right parts! They don't understand we're sleeping on the floor because there's no room to lay out the mattress
Dave

Alright experience - 10 Jul
Alright experience, didn't feel like the advisor took me seriously when I said I wanted to buy a mattress. Until I pulled out my bank card.... and even said "If you don't know what you want, I'm not going to know what you want" Wasn't very customer focused and shop didn't have much atmosphere
C Hardy

The service from ordering to delivery … - 07 Jul
The service from ordering to delivery was the very best Ordering of mattress was straightforward , receiving a text the evening before giving a two hour window for delivery was very helpful phone call half hour before delivery ,two very polite and efficient men delivered mattress to room and collected old mattress top service also mattress is very comfortable. Will definitely be ordering from this company again
Mary McCartan

I am very impressed with Mattressman - 19 Jul
I am very impressed with Mattressman. They were quick to pick up the phone in my initial query, helpful when I visited the showroom, and delivered the bedheads when they said they would. The bedheads are very comfortable and easy to assemble.I am amazed that you can order one day and have it delivered the next. Thank you!
julie r

Excellent - 16 Jul
Excellent, information on every mattress clearly displayed, no hard sell from staff, we had plenty of time to choose and decided to go back the next day to order, they quickly located the staff member we had spoken to the previous day & again there was still no hard sell, we were then told the mattress we wanted was up to 8 days for delivery so were pleasantly surprised to get a phone call the next day to say our mattress was in stock and we could have it the following day, they even texted a delivery time. We would have no hesitation in recommending Mattressman to anyone.
Customer

Very pleased with our purchase - 05 Jul
Very pleased with our purchase. We we're kept well informed of the delivery and it arrived on time. The driver was polite and friendly. The mattress is good quality the boys are finding it firm after having memory foam but they're getting used to it. Would definitely recommend.
Vanessa Beighton

The double bed/mattress we bought was … - 27 Jul
The double bed/mattress we bought was not for our main bed but for a guest room. It was not expensive but a midway price for the purpose . It was delivered on time ,to the room ,unpacked and assembled . All wrapping was taken away and the staff were very good .We would recommend this company for the purpose we had .
Customer Martin Taylor .

Bad delivery service - let the company down big time! - 25 Jul
We bought a new bed and booked a delivery slot - nothing arrived so I phoned the company and they said it was a problem with their couriers. They then promised a before 9.30am delivery the next day but nothing arrived, same for the following day, nothing arrived until 2pm when the bed arrived without the mattress! The couriers then did a manual search of the warehouse and delivered it 4 days later than ordered to an elderly neighbour, without telling us....a very bad experience and obviously we will not be using them again!
Kay

materess man the real thing - 25 Jul
staff helpful and polite no pressure sales just helpful information good shopping experience we purchased the mattress we required and it was delivered within 48 hours delivery people very good and for £20.00 they removed our old mattress result !!!
Alan Janet Sacre

Healthopaedic Zero Gravity 1000, Awesome! - 13 Jul
My mattress is awesome, it has reintroduced me to a good night's sleep again. The price was very reasonable for a great nights rest and the delivery men took it upstairs for me and took away the old one(£20)
Richard Eldridge

I bought a double mattress for my … - 18 Jul
I bought a double mattress for my teenage daughter and she absolutely loves it. Good advice from the salesman (Adrian), very friendly and efficient. Arrived on day of my choice in 2-hour slot. Excellent value for money. Thank you:)
Helen

I had a great experience with … - 09 Jul
I had a great experience with Mattressman - very helpful staff at the MK showroom who weren't at all pushy and allowed you to look around without checking in with you every few minutes - very clear guidance on delivery details, the delivery people texted to confirm delivery and my mattress was installed (and my old one taken away) 4 days after we ordered it. Would highly recommend.
RJ

Curtain Fabric. - 22 Jul
Bought some curtain fabric. The assistant was very helpful and nothing was to much trouble. The fabric arrived fairy quickly and I am delighted with the quality. There is a good variety to choose from,the fabric can be purchased separately for you to make yourself or have them made up by Kerrys. Worth a visit!
Susan Marshall

Very good service in the shop (North … - 15 Jul
Very good service in the shop (North Walsham branch). Not hassled by sales people but helpful when asked for advice. Could chose delivery dates a few days later! Chose the delivery day and time slot. Received text night before advising two hour window for delivery. It was delivered within this time. Delivery men helpful. Have bought from Mattressman a few times in the past and definately would do so again.
J Spooner

Shop generally very good - 25 Jul
Shop generally very good Delivery, had to work on the guys to persuade them to take my old headboard away with the old mattress, gave me waffle that their boss would disapprove etc. etc. In the end they did remove it, but not good customer relations,especially after the shop had assured me they would remove it
Christopher Mobbs

We are not very happy with your … - 22 Jul
We are not very happy with your currier service because they send email & texts to their customers quoting a time & day, we decided to pay the additional Saturday charges, so the mattress was delivered at a convenient time for ourselves. On the Saturday morning at 10:23am the currier service rang me and say they can not deliver my mattress until the next day because the lorry had broken down. By this time we had disposed of our old mattress. I appreciate lorries breaking down is an unforeseen problem but that has now created a problem for us. What do we sleep on tonight?
martyn ellis

Highly recommended... - 07 Jul
A hassle free buying experience and smooth next day delivery. The mattress itself is ultra comfortable and therefore good value for money. Listen...if you can't quite make up your mind whether to take a chance with a memory foam or combination mattress, i would highly recommend this...
OLAKUNLE OLADIPO

Not just a great Mattress - 08 Jul
Great customer service, the choices and type of product was explained in detail. No hard sell, simply make your mind up and await delivery. The delivery was one of the best we' be experienced, Joe the driver called us 30min before arrival and delivered the mattress to the room. Well done team Mattressman.
Mr R Embleton

Great customer service in Lincoln … - 12 Jul
Great customer service in Lincoln store. Wide choice of products and helpful advice offered by staff. Bed frame and mattress delivered when it was supposed to be, communication on delivery was good and overall really happy with new bed! Would recommend.
user2623890

Great product. Great service! - 06 Jul
We recently bought ourselves a new mattress from Mattressman. Silentnight Pocket Essentials 1000 4' 6" Double. We are extremely pleased with it. The whole buying procedure from start to finish was great! Cannot fault the product or their service. Well done!
Maurice

Why shop anywhere else? - 11 Jul
The shop assistant was very helpful and knowledgeable about the products. I chose my mattress, and it was delivered within a 2 hour period the following day. For a small fee (which I had already paid), the old mattress was collected and disposed of - one less headache for me. The whole operation took about 5 minutes. I am extremely pleased with my purchase, and would not hesitate to recommend them.
A. Banfield

I thought the whole experience was …excellent professional and stress free - 22 Jul
I thought the whole experience was excellent from the salesman being very knowledgeable and helpful to the delivery of the the goods which arrived bang on time the delivery men were very polite and helpful and I would definitely recommend this company to friends and family
David Harding

Amazing!! - 18 Jul
Amazing!!......ordered a bed and mattress at 4pm and had it by 12 the next afternoon (free of charge). The bed and mattress are excellent quality couldn't be happier will be sticking with mattressman from now on ???? thanks very much
Gillian

Very happy with the price and the … - 17 Jul
Very happy with the price and the salesman sister pressure us into buying, he answered all our questions and was extremely helpful knocked a star off because when I asked if the bed needed assembly he said it came in 3 pieces and just needed putting together with i bolts, how was he wrong it was flat pack also one of the holes didn't line up and after a long day at work and over 2 hours of building the bed I really didn't want the hassle of dismantling the bed to wait a few days to get it swapped and sleep on the floor
ashley from Nottingham

Replacement order - 15 Jul
My replacement order came today. Customer service was absolutely brilliant with helping me to sort out the right mattress and the delivery men were very polite and helpful. I highly recommend Mattressman - brilliant service and wonderful mattress!!! Thank you!
Donna

Very impressed! Worth buying! - 10 Jul
Very impressed with this bunk bed. The build quality was very good and the grey gloss finish looks great. It arrived much quicker than expected which was an added bonus. Overall, great value for money and most importantly the kids love it. Thank you.
Charlene

The mattress is amazing - 11 Jul
The mattress is amazing, so much so I have bought one for my daughter aswell. I suffer with chronic pain syndrome and I can't believe for the first time in a very long time pain is not waking me up through the night. The service is fantastic, next day delivery with a text the night before as confirmation and a phone call 45 minutes before arrival. Highly recommended .
roy langdale

great to see and check in store … - 11 Jul
great to see and check in store helpfull staff and good range of pillows, matteress very good heavy but thats due qualitiy and lots handles to help but needs 2 to turn. Now realise how worn our old mattress was, wake no longer stiff - very happy
Stephen

Very good experience from start to … th - 26 Jul
Very good experience from start to finish. No pressure from sales lady (vicky) just helpful advice. Actually decided to go from a firm to a soft mattress and chose the healthapedic zero gravity 1000 kingsize mattress. Delivery men gave us a heads up 15 mins before arrival and placed mattress on our bed base. As advised by vicky mattress was slightly firmer on arrival but is now beginning to feel softer. Always thought I should sleep on a firm mattress due to arthritis in my hips but this seems to help.
sue sharman

firm matteress - 20 Jul
have had memory foam mattress for years and noticed when away sleeping on a firm mattress is better for my back condition, I explained this to the salesman who showed me the range and left me to try the stock items. there was no high pressure salesmanship. The service was excellent in the Norwich branch, was delivered early next day and the old one taken off the bed and taken away.
Mr P Burgess

Excellent - 06 Jul
I ordered my matress from matresman 2 days before going abroad for holiday. It was delivered next day which was great. Delivered to room upstairs by two guys- no problems whatsoever. Overall matress in very good price ,real value for money. I would definitely recommend this company .
Honorata Rosek

Could be better handled - 20 Jul
A really helpful crew at the Broadstairs branch. Good value and simple explanation of what would happen once we ordered . The delivery was fast and very efficiently dealt with . They messaged us, called in advance and delivered in the slot indicated . Couldn't fault the process actually and much better value than the other usual sellers . Highly recommended .
Mr & Mrs Christopher Joy

Awful Experience - 13 Jul
Brought my bed nice and cheap, I asked the sales guy will we get any help with the installation of the bed, he replied " just call me if you need help with anything". Once the products came we knew we would need help, Called Mattressman they sent out a Useless Technician from HOMESERVE who sed it was not his job to install the bed his job was to inspect if anything was broken. I would definitely recommend people do not buy from this company I will be warning people on Facebook and other social networks
Hasnath

Mattress too big to get upstairs! - 11 Jul
We ordered a super king sized mattress and it wouldn't fit up our stairs - the delivery men were very nice about it and took it back so that I can order a different mattress. They were great and even made some recommendations. Brilliant!
Donna

New Headboard from the Stevenage Branch - 24 Jul
Ordered a headboard in the afternoon at the Stevenage branch, was delivered 9.30 AM the next day as they said would, very happy withe the quality of the item and the excellent sevice, highly recommended.
J Winder

Bad communication!! - 21 Jul
Bad communication!!! Bed frame I wanted was out of stock but I paid for it ( and the mattress I bought with it which was in stock ) in advance. However, I had to call mattressman to make an appointment as I could see it was in stock via the website? Maybe they were slow to contact, but as I paid in advance I would have expected A better response.
Jim

Exactly as described - 17 Jul
Exactly as described, arrived on time,friendly delivery driver. We should have paid to have the two mattresses taken upstairs as they were very heavy! Second time we purchased from Mattress Man and really please.
Jane

Great value Great service - 25 Jul
Easy to source on website and read reviiews or speak to an assistant. Choose the date you want bed/mattress delivering and pay. Bed and mattress arrived on time and within specified time slot. Bed very sturdy and mattress very comfortable Only downside is the company don't provide anyone who can build it from flatpack!!??
Priscilla Camillo

comfortable sleep - 15 Jul
Had quite a large delivery, the delivery persons were very pleasant and we had a laughter with them as we did with the salesman in store. The items delivered were king size bed, mattress and headboard all delivered in good order, the bed is very comfortable and headboard looks great. would defiantly recommend Mattressman
Debra

This is the second mattress ordered - 16 Jul
This is the second mattress ordered. Both are very comfortable, and pleased with them. However, I think that two people should deliver, as they are heavy and awkward for just one man. The second mattress was heavier, and both the polythene bags were ripped to expose the mattress. Luckily mattress not damaged. I suspect that was because the item was difficult to control and had caught on something. This is not the fault of the man delivering, he did his best.
Mary

Absolutely outstanding service - 05 Jul
Absolutely outstanding service and product quality. Had a problem where I could not get the matress up cottage stairs despite the good efforts from the delivery team. Customer services were In contact with me and explained my options and quickly rectified the problems. Staff from sales, delivery and customer service all very polite, helpful and courteous. I now have a the matresss on my bed. Lovely quality. I'm very happy. Highly recommended, I would definately recommend to others. Thank you matressman for a quality service.
Karen

This is the first mattress I have … - 18 Jul
This is the first mattress I have purchased from Mattressman but it won't be the last! Delivery arrived on the day as prommesed and the product did not disappoint ! Excellent service all round.. will definitely recommend this company to my friends and family
Eilishpatton

very prompt delivery with a phone call … - 17 Jul
very prompt delivery with a phone call 15 mins before they arrived. Mattress very comfortable for such a reasonable price, looks and feels like a much more expensive one. very pleased with purchase, this is the second time i have dealt with Mattress man.
Angela Tatham

bed value excellent - delivery a shambles - 06 Jul
Whilst getting something delivered early can be of benefit, in this case it was NOT. My mother has dementia and we ordered a new bed to be delivered when we were there to help sort it out. Unfortunately, it arrived a day early. This would have been a major issue if her carer had not been visiting at the time. The bed itself was good value and is comfortable.
Lossiequine

I head straight for mattressman to keep … - 23 Jul
I head straight for mattressman to keep my 6 bedroom house in stock with beds/mattresses/mattress toppers/and any advice i need. They are helpful,i have been given sound sensible advice ,delivery times are good. Should i need help they cannot provide i am always pointed in the right direction.
Christine Jordan

my bed was ordered and paid for on the … - 07 Jul
my bed was ordered and paid for on the thursday and it was delivered the next day. However the shop would not reduce the price but the bed was delivered free. the delivery drivers were excellent and put the bed together and cleared up all the packaging
mrs p

Bed frame and mattress order - 27 Jul
Both the bed frame and the mattress - ordered separately at different times, were delivered very quickly after the order placed (next day for the mattress). The bed was easy enough to assemble. The website is easy to navigate.
Ripon sofas

Ordered on Friday afternoon - 21 Jul
Ordered on Friday afternoon, delivered for free on Monday morning. Super efficient, friendly delivery guys, two hour time slot texted in the morning and delivered well within that time frame. No hesitation in recommending Mattressman.
Ms Rebecca Dodman

Mattrassman - 05 Jul
All the people involved with Mattrassman are very friendly but not over friendly...... nice human beings....... Only one problem .... the mattrass I bought (extra firm) would not go up my stairs. May be that should have been checked when I was buying it. Anyway, onward...not quite sure what the solution is. Anabel
A Symington

Ordered a mattress and delivered 2 days … - 17 Jul
Ordered a mattress and delivered 2 days later within a two hour slot! I received a 30 minute warning call to let me know the exact timing! The mattress was delivered to its new room by the friendly driver! All in all an excellent service and I would thoroughly recommend this company
Jay - essex

Excellent
Based on reviews
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